Front desk [h1.location_city]
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Front desk • mobile al
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As a member of our hospitality team, the primary responsibility of a Front Desk Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards.This r...[show_more][last_updated.last_updated_variable_days]
We are looking for a dynamic Hotel Front Desk Agent / Auditor to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent / Auditor responsib...[show_more][last_updated.last_updated_30]
An exciting opportunity awaits you at our esteemed establishment in Spanish Fort, AL! We are on the lookout for an individual capable of providing efficient, courteous, and professional assistance ...[show_more][last_updated.last_updated_30]
Maintain professional dress and conduct at all times.Greet guests immediately with a friendly, sincere welcome.Maintain eye contact with guest.
Use a positive, clear speaking voice, listen to guest ...[show_more][last_updated.last_updated_variable_days]
Experience with setting IP address on printing devices.Eyes and ears for remote support team.Ability to recognize and interpret switch ports in network room.
Experience with Windows Device Manager.M...[show_more][last_updated.last_updated_variable_days]
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand.Greeter / Counter Desk Attendant.
Start making your own luck today!.Applicants mu...[show_more][last_updated.last_updated_30]
Dave & Buster’s is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.
Plus, your co-workers are awesome!.Dav...[show_more][last_updated.last_updated_30]
Find your next job here! Will train the right candidate! Average salaries from $18 - $47 / Hr, full time and part time shifts available now! Hiring for : Front Desk.[show_more][last_updated.last_updated_variable_days]
Check phone messages and return calls immediately.Schedule and confirm appointments for clients.Pull fee cards and all required paperwork for the following day’s appointments.Produce an appointment...[show_more][last_updated.last_updated_variable_days]
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Front Desk Clerk - Part-Time
PCH Hotels And Resorts, Inc.Mobile, Alabama, US[job_card.variable_days_ago]
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- [job_card.part_time]
[job_card.job_description]
Description
As a member of our hospitality team, the primary responsibility of a Front Desk Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. This role is responsible for verifying the accuracy of room blocks, pre-registration, and pre-assignment of rooms, and properly assigning rooms based on room location, rate, guaranteed room types, Marriott Reward Members, or group status. This role also plays a vital role in handling guest concerns in a professional and timely manner, to find appropriate solutions and ensure guest satisfaction. The ability to empathize with guests and take swift action will contribute to creating a positive and memorable experience.
- Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
- Skillfully assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status, ensuring optimal guest experience.
- Issue room keys and provide escort instructions to the Bellhop for smooth guest arrivals.
- Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.
- Maintain up-to-date knowledge of groups or events in-house and current local events, ensuring guests are well-informed about relevant activities.
- Understand qualified discounts, their availability, and the proper application of vouchers for eligible guests.
- Handle future and same-day reservations efficiently, accommodating walk-in guests with professionalism and attention to detail.
- Conduct guest check-ins and check-outs in a knowledgeable, efficient, friendly, and professional manner, ensuring a smooth process for guests.
- Assist guests with the use of safe deposit boxes at the Front Desk, ensuring the security and confidentiality of their belongings.
- Accurately post, correct, or adjust charges to guest accounts as necessary, maintaining precise records.
- Be well-versed in hotel credit, cash-in-advance, and check-cashing procedures, adhering to established policies.
- Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.
- Handle cash transactions with accuracy and integrity, following cash handling procedures meticulously.