The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue a...[show_more][last_updated.last_updated_variable_days]
Front Desk Manager
The Celeste HotelOrlando, FL, US
[job_card.full_time]
Assists in managing the execution of operations in the Front Office and managing staff.Strives to continually improve guest and employee satisfaction and maximize the financial performance of the d...[show_more][last_updated.last_updated_variable_days]
Front Desk
Humanitary Medical Center IncOrlando, FL, US
[job_card.full_time]
Humanitary Medical Center is a state-of-the-art healthcare facility dedicated to providing high-quality, compassionate, and patient-centered care.
With a focus on innovation, clinical excellence, an...[show_more][last_updated.last_updated_variable_days]
Front Desk
Florida ENT AssociatesOrlando, FL, US
[job_card.full_time]
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otola...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent
Springhill Suites / Fairfield Inn & Suites Orlando at Sea WorldOrlando, FL, United States
[job_card.full_time]
Be the Face of Exceptional Hospitality!.Fairfield Inn & SpringHill Suites by Marriott Orlando at SeaWorld.We're looking for a friendly, professional, and customer-focused.The Front Desk Agent is re...[show_more][last_updated.last_updated_variable_days]
Front Desk Supervisor
Renaissance Orlando Resort & SpaOrlando, FL, United States
[job_card.full_time]
Elevate your career by joining the vibrant team at Renaissance Orlando Resort and Spa! Located in the heart of the magic, our resort offers an exhilarating work environment just steps away from Dis...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent
MCR HotelsOrlando, FL, United States
[job_card.full_time]
Hilton Garden Inn Orlando At Seaworld / h2pCleanliness and friendliness! / ppThe MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
Areas of excellence : / pulliHapp...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent
Rebel Hospitality New York LLCMaitland, FL, United States
[job_card.full_time] +1
We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, ...[show_more][last_updated.last_updated_variable_days]
Front Desk Supervisor
HEI Hotels & ResortsOrlando, FL, United States
[job_card.full_time]
Set on 62 acres of family-fun, our resort ranks as one of the top five resorts in Orlando.Designed to be the ideal escape, guests enjoy the tranquility of Blue Harmony Spa and the relaxation of the...[show_more][last_updated.last_updated_variable_days]
Front Desk Assistant
FLORIDA ORTHOPEDICS & NEUROSURGERY LLCOrlando, FL, US
[job_card.full_time]
Join the University Orthopedic Care Team as a Front Desk Assistant!.Are you detail-oriented, passionate about patient care, and looking to make a meaningful impact in a dynamic organization? We are...[show_more][last_updated.last_updated_30]
Front Desk Agent
HEI Hotels and ResortsOrlando, FL, United States
[job_card.full_time]
Assist guests with arrival and departure from hotel, while providing positive guests experiences.Essential Duties and Responsibilities.
Greet customers immediately with a friendly and sincere welcom...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent
Courtyard Orlando Altamonte Springs / MaitlandOrlando, FL, United States
[job_card.full_time]
Courtyard Orlando Altamonte Springs / Maitland.This is a full-time role with competitive wages.The best of all is that this role offers flexible scheduling to accommodate work-life balance!.The Front...[show_more][last_updated.last_updated_variable_days]
Front Desk Receptionist
Universal Nissan HyundaiOrlando, FL, United States
[job_card.full_time]
Universal Nissan-Hyundai-Genesis, Orlando's premier auto dealers, is looking for motivated professionals interested in a long-term career, not just a job.
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FRONT DESK AGENT
Crestline Hotels & ResortsOrlando, FL, United States
[job_card.full_time]
Be the Face of Exceptional Hospitality!.At Fairfield Inn & SpringHill Suites by Marriott Orlando at SeaWorld, we pride ourselves on creating a welcoming and comfortable experience for every guest.W...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent
SpringHill Suites Orlando AirportOrlando, FL, United States
[job_card.full_time]
Springhill Suites by Marriott Orlando Airport seeking an experienced Front Desk Agent.Compensation is based on experience.
Must have open availability, including holidays and weekends.Company benefi...[show_more][last_updated.last_updated_variable_days]
Front Desk Supervisor
TownePlace Suites Orlando Theme Parks / Lake Buena VistaOrlando, FL, United States
[job_card.full_time]
Opportunity : Front Desk Supervisor.Supervise front desk operations in accordance with established guest service, quality and sustainability standards.
Assistant Front Office Manager – Front Office ...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent
Crescent Hotels & ResortsOrlando, FL, United States
[job_card.full_time]
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection...[show_more][last_updated.last_updated_variable_days]
Front Desk Clerk
Hilton Grand VacationsOrlando, FL, United States
[job_card.full_time]
Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.Accurately input informa...[show_more][last_updated.last_updated_variable_days]
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities :
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Qualifications :
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.