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Front desk • san mateo ca
Experience Guide (Front Desk Associate)
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Job Description
Job Description
Benefits :
- An environment where diversity is celebrated
- A positive, empathetic, and supportive team and company
- Team member discounts
- Aesthetically inspiring work environment
- Career growth opportunities
- Competitive compensation + generous commissions
Schedule / Expected Work Hours :
Job Summary
The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guests massage, and handling payment for services performed.
Responsibilities
Qualifications
Company Overview
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massages goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massages interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com.
Company Purpose / Mission
Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.
We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world.
Company Values
Brand Truths
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.
KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.
CARE FOR THOSE WHO CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.
AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests.