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About Us

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

About the Role

Bonterra is dedicated to helping the people behind the scenes of social good—who we call the doers—get more done. Formed in 2021, Bonterra offers best-in-class donor engagement, supporter engagement, program management, and corporate social responsibility tech solutions that accelerate the impact of social good organizations, including nonprofit organizations, foundations and grantmakers, public agencies, and corporations.

Bonterra, which stems from the French word for "good" (bon) and the Latin word for "land" (terra), represents the exponential good that can be accomplished with the right foundation and supports the company's purpose to power those who power social impact.

What You’ll Do

As a member of Bonterra’s Coaching team, you will help our software customers, both English and Spanish speaking, as they launch, optimize, execute and sustain their fundraising programs over the course of the year. We are looking for experienced and personable fundraisers from all over the country with proven expertise in fundraising through individual gifts, major gifts, grant writing, board engagement, corporate giving and digital marketing and engagement.

You will collaborate remotely with our small and mid-sized nonprofit customers who are using Bonterra software and personal coaching services. Your goal is to ensure their success by coaching them to engage their stakeholders and grow their fundraising programs.

As a member of our professional services team, you will meet independently with a portfolio of customers for the purpose of guiding their fundraising by educating them on best practices for writing appeals, setting up giving pages, analyzing donor data, and driving campaign strategy and execution. Additionally, you may also work closely with our Sales, Marketing, Success and Product teams to hone our solutions to better fit the nonprofit market.

We are looking for an amazing Coach who can:

• Slowly ramp up a portfolio of customers, each of whom will require 1-2 hours of coaching per month

• Work independently while also utilizing Bonterra best practices and resources to coach your customers to fundraising success

• Act as subject matter expert and consultant for individual fundraising, stewardship, corporate giving, grants, and our donor management software

• Develop customized fundraising strategy and plans for individual giving

• Help customers create and execute fundraising and engagement campaigns using our software, as well as digital platforms and social media

• Develop relationships with customers based upon delivering value to them

• Help hold customers accountable for executing against agreed upon plans

• Assist in service renewal and upselling additional services to customers

• Assist in the development of training materials and the education of new customers

• Gather and share insight about customer behavior and product feedback in order to fuel customer success and Bonterra’s product development

• Perform other duties as assigned

Who You Are:

• Knowledgeable of a variety of nonprofit or philanthropic sectors. Ideal candidate will have a solid background in human services fundraising/leadership and also have experience with other types of missions, such as performing arts, animal welfare, LGBTQ+, minority-led, veteran, and faith-based

• Strong problem solving skills, digital marketing experience and a love of data

• Experience with fundraising data migrations and knowledge of a variety of fundraising databases preferred

• Working knowledge of agentic AI, web and mobile applications, and MS Office

• Strong communication skills and proven experience using those skills to craft engaging and effective fundraising solicitations

• Experience in coaching/consulting/teaching/mentoring and excellent listening skills and patience with the technologically challenged

• Entrepreneurial approach that builds and nurtures strong and lasting relationships both internally and externally

• Must be well organized and willing to regularly document the nature and scope of work being done with and for customers

• Minimum 10+ years experience in fundraising, development, and/or nonprofit consulting

• Bachelor’s Degree or equivalent work experience; CFRE preferred

• Spanish language proficiency a HUGE bonus

• Located in Pacific or Mountain Time zones preferred

What You Can Expect:

You can expect growth and innovation and to have fun along the way. You will not only build great relationships with a variety of organizations across the sector, but you will also have the opportunity to build relationships with other coaches within our team.

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Our Culture

At Bonterra, we’re innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture

Compensation & Benefits

We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details

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Equal Opportunity & Accommodations

At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.

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