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PRIMARY FUNCTIONS

This seasonal position will directly support the City of New Haven's Parks Department and its peak season operations. The work will require evening and weekend hours, and will be under the direct supervision of Parks Dept. Full-Time Parks Administrative staff, Parks Maintenance staff, as well as Senior Seasonal staff and under the programmatic supervision of the Parks Dept.

These employees are responsible for working with Park staff as assigned in the following areas:

• To manage the daily front gate operations at Lighthouse Point Park, providing excellent customer service and processing vehicle and vessel passes and permits
• To monitor daily picnic permit schedules at Lighthouse Point Park and other parks as assigned and communicate any issues that may arise to the Parks Dept.

Seasonal position, up to 40 hours per week, not to exceed 120 calendar days.

Hours of operation for Lighthouse Park are typically sunrise to sunset. As such, hours of work will vary, and shifts will include early mornings, evenings, holidays, and weekends.

TYPICAL DUTIES AND RESPONSIBILITIES

• Gate Attendants arrive on time to support Lighthouse Point Park Gate and Lighthouse Parks Dept. Facility Seasonal operations, providing excellent customer service for all visitors to the park.
• Process payment for all day passes and/or vehicle/vessel stickers and guiding access to the park, as well as monitoring all picnic areas and splash pad areas as directed by Supervisors.
• Assists in helping set up all equipment and materials needed for the Lighthouse Point Park Gate operations program.
• Assists with daily tasks such as monitoring the Lighthouse front gate, review of vehicle registrations, attendance and visitor tracking, record and schedule keeping, and all other necessary front gate functions.
• Assists in supervision of and participates in the program team for Parks Dept. activities throughout the season.
• Communicates well with all park visitors and program staff.
• Assists with maintaining access, cleanliness, and orderliness of all park areas and equipment.
• Represents the department at citywide and community events, meetings, and facilities.
• Follows safety guidelines and protocols established by the department.
• Perform related work as required.

EDUCATION, QUALIFICATIONS & EXPERIENCE

• Recent high school graduate, college student, or recent college graduate.
• Some experience (preferably at least one season or semester) in customer service.
• Equivalent combination of training and experience may be considered.

KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES

• Previous experience working with the public, comfortable with working in a fast-paced environment.
• Strong communication skills, both verbal and written.
• A working knowledge of parks and outdoor permitted activities.
• Ability to work well in a team environment with shared goals.
• Ability to work independently.
• Ability to act as cashier for gate transactions.
• Ability to use basic tools and follow instructions.
• Ability to support delivery of programs for park visitors.
• Ability to work with diverse groups interested in parks.
• Ability to accurately enter records and information for Department programs.
• Effective planning, prioritization, and organizational skills with ability to execute multiple tasks.
• Must be able to work flexible hours, as programming shall include evening and weekend schedules.
• Bilingual (Spanish preferred) desired but not required.
• A valid driver's license is preferred but not required.

NECESSARY SPECIAL REQUIREMENTS

• Ability to work outdoors in varying weather conditions, including rain and temperature fluctuations.
• Agility and physical fitness to be mobile and stand for extended periods of time.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Physical Requirements

Amount of Time

Working Environment

Amount of Time

None

Under 1/3

1/3 to 2/3

Over 2/3

None

Under 1/3

1/3 to 2/3

Over 2/3

Stand

X

Wet or humid conditions (non-weather)

X

Walk

X

Work near moving mechanical parts

X

Sit

X

Work in high, precarious places

X

Use hands to finger, handle, or feel

X

Fumes or airborne particles

X

Reach with hands and arms

X

Toxic or caustic chemicals

X

Climb or balance

X

Outdoor weather conditions

X

Stoop, kneel, crouch, or crawl

X

Extreme cold (non-weather)

X

Talk or hear

X

Risk of electrical shock

X

Taste or smell

X

Work with explosives

X

Risk of radiation

X

Lifting or force to be exerted?

Vibration

X

How much and how often?

Amount of Time

Other: Outdoor terrain, including uneven and/or untended ground

X

None

Under 1/3

1/3 to 2/3

Over 2/3

Other: May encounter outdoor flora & fauna hazards (i.e., poison ivy, insects, wildlife)

X

Up to 10 pounds

X

Works near moving vehicles (low speed)

X

Up to 25 pounds

X

Up to 50 pounds

X

Up to 75 pounds

X

Up to 100 pounds

X

More than 100 pounds

X

SALARY, BARGAINING UNIT & TERMS OF EMPLOYMENT

This is a General Fund, "Non Tested" position.

This seasonal position is not eligible to receive medical benefits, vacation pay, sick pay, holiday, union membership, or union contractual benefits. Any period of seasonal employment will not be construed in any way to mean probationary employment.

Employment Status and Limitations

• Seasonal employment is limited to a maximum of 119 calendar days per appointment. Seasonal employees may work up to 40 hours per week during this period.
• Returning seasonal employees are not eligible for reappointment to a seasonal position until one (1) year plus one (1) day has elapsed from the start date of their most recent seasonal appointment. Example: An employee whose seasonal appointment began on June 1, 2025 may not return to seasonal employment until June 2, 2026.
• Seasonal employees may transition to part-time employment only after a minimum break in service of thirteen (13) consecutive weeks.
• Part-time employees may transition to seasonal employment only after a minimum break in service of thirteen (13) consecutive weeks.
• Individuals may not hold two concurrent positions with the City of New Haven and/or the Board of Education at the same time, except for ten (10)-month employees:
  • Current full-time ten (10)-month employees may work only during July and August in either a seasonal or part-time position.

Employment is contingent upon the successful completion of: (1) a pre-employment background check, and (2) a pre-employment drug screening in accordance with the City's Drug Free Workplace Policy* for candidates aged 18 and up. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.

*Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.

Selection Plan

Applications will be reviewed by the Department of Human Resources on an ongoing basis. Applicants must demonstrate that they meet the minimum requirements as listed within the job description; failure to do so may result in disqualification.

It is critical that you complete the application thoroughly, as the information you provide will be used to determine if you are eligible to move forward in the selection process. Your application and resume should indicate that you meet the minimum requirements as listed. Submissions may be evaluated prior to a posted closing date, and a hiring decision may be made prior to the removal of the job posting.

Returning Seasonal Employees must apply via this portal; paper applications are no longer accepted.

Those persons interested in any other Parks or Public Works Seasonal employment must also apply for those positions via the corresponding JobAps portal.

Information regarding the employment and selection process can be found HERE.

Please note that the only method of communication with applicants for this position will be by email. You must provide a valid, working email address and you will need to monitor your email, including spam/junk folders, for correspondence from the New Haven Human Resources Department.

We reserve the right to extend an application deadline or close a job posting early to ensure we can attract and identify the best candidate(s) for a position.

Conclusion

To apply for this opportunity:

• Complete your User Registration. You are encouraged to save your Applicant Profile for future use.
• You MUST click on the job posting you are interested in, and click Apply or Apply Online from within that posting.
• MAKE SURE the job you are applying for is named at the top of the page as you review your application!
• Review or modify your application for that position
• Click "Ready to Send App" or the "Send" tab; read page and click the attestation
• Click "Send to City of New Haven"
• You will be redirected to "CONFIRMATION OF EMPLOYMENT APPLICATION SUBMISSION"
• You will also receive an email and text, if a number was provided, confirming your submission
• If you do not receive this confirmation in the next 24 hours, your application has not been submitted - please contact us at NHJobs@newhavenct.gov

Please Note, your Profile is NOT an application for an open position. After you create your Applicant Profile, you must still click on a Job Title and complete the application as instructed for each position.