General office clerk h1.location_city

Your newpany

Are you a seasoned Administrator ready to step into a dynamic clinical environment? We are seeking a highly organised, proactive administrator to join our client’s team where you will be supporting their senior consultants and delivering exceptional service to private medical clients. This role sits in a small and supportive team environment and offers a great opportunity for experienced candidates who enjoy variety and challenge, in both back-office and clinical client-facing work.
This is a permanent role, hours a week, fully-office based in York. This role includes one twilight session a week until

Your new role

This is not your typical medical secretarial post. You’ll be a key focus of the private practice operations—providing 1:1 support to consultants, managingplex schedules, coordinating patientmunications, and ensuring the smooth running of clinical and administrative processes. You’ll be the first point of contact for private clients, so professionalism, discretion, and warmth are essential.
Key Responsibilities

• Provide dedicated administrative support to senior consultants, including diary management and correspondence.
• Liaise directly with private patients, ensuring a seamless and personalised experience.
• Running eye clinics which includes twilight sessions until on a Thursday on a rota basis.
• Maintain accurate medical records and coordinate clinical documentation.
• Manage referrals, appointments, and follow-ups with precision.
• Act as a central point for internal and externalmunications.
• Support billing and invoicing processes in collaboration with finance teams.
• As this is a small team, the ability to multitask and a willingness to cover additional duties is valued.

What you'll need to succeed

• Proven experience in administrative roles.
• Knowledge of Outlook and SAGE as well as strong Excel skills.
• Good touch type skills.
• The ability to audio type would be beneficial.
• Exceptionalmunication skills—confident, articulate, and empathetic.
• Highly organised with the ability to jugglepeting priorities.
• Professional, discreet, and emotionally intelligent.
• Previous experience in a clinical or healthcare setting is beneficial but not essential. If you have worked in the NHS, the level of responsibility and autonomy would bemensurate with a Band 4+ role.

What you'll get in return

• permanent contract
• standard working hours with a twilight session on a Thursday
• 25 days annual leave + bank holidays increasing by one day for each qualifying full year of service, up to a maximum of five additional days after five years.
• 4% employer pension contribution increased to 6% after 1 year of service.
• Discretionarypany sick pay and access to the LLP maternity/paternity pay scheme are available after 6 months of continuous service and successfulpletion of the probationary period.