Graveyard shift serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Graveyard shift • richmond ca
- serp_jobs.job_card.promoted
Shift Lead
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Taco BellRodeo, CA, US- serp_jobs.job_card.full_time
Shift Lead
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Role
Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.
Responsibilities and Accountabilities
Ensuring Consistent Customer Satisfaction
- Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.
- Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).
- Ensure that all employees present a neat clean appearance and wear company uniform.
- Personally demonstrate the Customer needs are the highest priority.
- Ensure food safety, quality and accuracy of orders.
- Resolve customer complaints quickly while maintaining positive customer relations.
- Greets customers with a smile, is polite and pleasant when speaking with customers.
- Works with urgency.
- Works with management and fellow employees.
- Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand.
- Demonstrates a positive and enthusiastic attitude with co-workers.
Attendance
Initiative and Energy
Developing People
Act Like an Owner
Job Requirements and Essential Functions
This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and / or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.