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Guest services Jobs in Las Vegas, NV

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Guest services • las vegas nv

Last updated: 1 day ago

Guest Experience Manager - Luxor

MGM Resorts InternationalLas Vegas, NV, United States
Full-time

Guest Experience Manager at Luxor.The SHOW comes alive at MGM Resorts International.Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment?... Show more

Director Surgical Services

All Med SearchLas Vegas, NV, US
$123,448.00–$185,182.00 yearly
Full-time +1
Quick Apply

A Director of Surgical Services opportunity is available in Las Vegas, NV at an 834-bed acute care hospital that serves Las Vegas and the Southwest region.The facility houses a comprehensive stroke... Show more

Baggage Handler - Guest Services

The Venetian Las VegasLas Vegas, Neva, US
Full-time

The primary responsibility of the Baggage Handler is to assist guests by unloading luggage from buses, vans or other transportation and properly routing luggage for storage or delivery.All duties a... Show more

Guest Services Associate - Part Time - Desert Rose Resort

Travel + Leisure Co.Las Vegas, Nevada, United States
Part-time

Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and fun.Every day is a chance to learn something new and t... Show more

Guest Service Agent

SAHARALas Vegas
Full-time

Responsible for all duties surrounding the Front Desk in support of guest satisfaction while maintaining the company’s policies and core values.Focus is on, but not limited to the following:.Answer... Show more

Guest Experience Manager

Four Seasons Hotels LimitedLas Vegas, NV, United States
Full-time

Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ... Show more

Guest Service Associate

The Retreat on Charleston PeakLas Vegas, NV, US
Full-time

The Retreat on Charleston Peak is seeking an energetic, professional, and guest-focused Guest Service Agent to join our hospitality team.As the first and last point of contact for our guests, you w... Show more

Guest Service Representative/Barback

DTLV HOLDINGS LLCLas Vegas, NV, US
$15.00 hourly
Full-time

Guest Services Representative / Barback.General Manager and Front Office Manager.Job Summary: As a Guest Service Representative, you will be the first point of contact for our guests, providing exc... Show more

Guest Experience Lead (GEL)

McDonald'sLas Vegas, NV, United States
Full-time +1

I want to have fun, I like to be challenged, and I need a schedule that works for me.The Job for Me Get a job that fits your life, inspires your best, and moves you forward.Build your skills and b... Show more

Guest Services & Retail Associate

Mountain Capital PartnersLas Vegas, NV, United States
Temporary

Guest Services & Retail Associate.Lee Canyon Resort - Las Vegas, NV 89124.POSITION: Guest Services & Retail Associate DEPARTMENT: Guest Services REPORTS TO: Guest Services & Retail Manager | Randie... Show more

Lead, Guest Experience Operations_UHU

Universal Orlando ResortLas Vegas, NV, United States
Full-time

Responsible for the daily operation and is the first point of contact for Guests and Team Members at Universal Horror Unleashed.Supports the guest experience through revenue generation, overseeing ... Show more

Guest Services Associate

Ronald McDonald House Charities Greater Las VegasLas Vegas, NV, US
Full-time
Quick Apply

Guest Services Associate SUMMARY The position of Guest Services maintains essential responsibilities including duties primarily in guest services, housekeeping, safety, and facility conditions.This... Show more

Guest Service Representative

Nothing Bundt Cakes - Las Vegas- Eastern (SE)Las Vegas, NV, US
$13.00 hourly
Part-time

A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.You’ll get to play party planner by helping guests order the right cake for their ... Show more

Guest Experience Manager

Four Seasons HotelsLas Vegas, NV, United States
Full-time

Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ... Show more

Guest Experience Team Member - Vegas

Original X ProductionsLas Vegas, NV, US
$18.00 hourly
Part-time
Quick Apply

Original X Productions are the operators of worldwide location based entertainment experiences including The FRIENDS TM Experience, and Hershey Super Sweet Adventure.We are looking for staff who ar... Show more

Director Guest Services

Hilton Grand VacationsLas Vegas, NV, United States
Full-time

Join our team as a Director of Guest Services at the stunning Cancun Resort Las Vegas.Your mission will be to guarantee that every interaction with our esteemed owners and guests is an unforgettabl... Show more

Guest Room Attendant-1-On Call

Sam's Town Hotel & Gambling Hall, Las VegasLas Vegas, United States
Part-time

Responsible for cleaning guest rooms in accordance with company and departmental standards.Ensure the security of guest rooms and their contents.Clean assigned number of guest rooms according to co... Show more

Guest Service Lead

Bliss Car WashNorth Las Vegas, Nevada, United States
$15.00 hourly
Full-time
Quick Apply

Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.We offer the opportunity for growth within the BLISS family and value each one of our team members.At BLISS we make a differ... Show more

Site Services Coordinator

ASTOUND GroupLas Vegas, NV, United States
Full-time

Astound is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment.From trade shows and large-scale events to experience cente... Show more

Guest Relations Specialist

Planet 13Las Vegas, NV, US
Full-time
Quick Apply

As a top Las Vegas dispensary, Planet 13 strives to provide the best quality recreational cannabis, cannabis extracts, and infused products available at competitive prices and with compassion that ... Show more

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Guest Experience Manager - Luxor

Guest Experience Manager - Luxor

MGM Resorts InternationalLas Vegas, NV, United States
11 days ago
Job type
  • Full-time
Job description

Guest Experience Manager at Luxor

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Guest Experience Manager at Luxor, you will serve as the strategic partner to property leadership, driving the initiatives that turn everyday stays into extraordinary guest memories. You will analyze guest feedback, champion process improvements, and design world-class guest recovery programs. In this role, you will collaborate across resort departments to cultivate a culture of service excellence, empowering our teams to consistently deliver MGM Resorts' hospitality standards.

THE DAY-TO-DAY:

  • Actively promote the property's core service standards and brand attributes, facilitating a team-oriented philosophy built on an unparalleled commitment to excellence and mutual respect
  • Design, coordinate, and lead monthly property-wide service meetings to keep all operational teams aligned on guest experience goals and performance metrics
  • Partner with resort departments to successfully implement and sustain service standards, high-impact guest recovery strategies, and meaningful employee recognition initiatives
  • Analyze guest survey data and feedback trends to proactively identify operational gaps, turning raw data into structured improvement plans
  • Develop actionable intelligence on guest behaviors and industry trends, delivering tailored service reports and recommendations to audiences ranging from frontline teams to the executive committee
  • Oversee and elevate property-level service recognition programming to reward outstanding service and reinforce a culture of hospitality excellence
  • Direct the documentation of guest feedback and correspondence, tracking recurring issues and proactively addressing special reservations to resolve past inconveniences
  • Serve as the designated decisionmaker for guest experience initiatives and operational resolutions in the absence of the Director
  • Maintain a secure and professional environment by fully supporting and enforcing all company policies, safety protocols, and legal requirements

THE IDEAL CANDIDATE:

  • Must be at least 21 years of age
  • 3+ Years of prior relevant experience in the hospitality industry required

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community