Guest services Jobs in New Haven, CT

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

Role Summary: Front of House/Guest Experience Team Members serve in various areas including cash registers, drive-thru, and dining-room. While experience can be helpful, no experience is necessary. We are looking for friendly, enthusiastic people who enjoy serving others and working on a team. We will teach you everything else you need to know.

General responsibilities:

• Comply with all Chick-fil-A policies and procedures for the handling and preparation of food
• welcome and greet guests
• take customer orders at registers or drive-thru (through headsets or outside order taking)
• maintain cleanliness in the counter and dining room and other restaurant areas
• do your part to make each guest and every guest feel cared for
• deliver food to guests
• prepare desserts
• bag orders
• restock inventory
• address guest needs as they arise

Qualifications/competencies:

• willing to learn new skills
• a strong team player who works well with others
• attention to detail
• excellent communication skills
• excellent interpersonal skills (eye-to-eye contact, engage people with a smile, potential for good guest connection)
• ability to multi-task
• uncompromising integrity

Why work here?

• Opportunity - At Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Owner/Operator team members gain life experience that goes far beyond just serving a great product in a friendly environment.
• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Leadership Development - Our leaders are invested in seeing you grow and develop, regardless of whether you come onboard as a leader or a team member. We offer a pathway for internal advancement as well as corporate opportunities such as participating in grand openings of other Chick-fil-A restaurants around the country.
• Make a difference in your community - Chick-fil-A Shelton is committed to impacting its community in meaningful way. You can be part of team that will make a tangible impact in people's lives and in a community.
• Additional Benefits for qualifying participants: Health insurance, vision insurance, meal discounts on shift, college scholarships for those qualify, paid team outings and events throughout the year, uniform provided, 401k
• It's a Great Culture in which to work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.

Must be at least 16 years of age upon hire date * Must be eligible to work in the United States * Must have a source of reliable transportation * Ability to handle all equipment, pans, pots, navigating shelving both high and low * Reading, writing, and basic math and verbal communication skills required * Works in hot, noisy and fast paced environment * Mobility required during shifts * Must work well under pressure * Must be able to respond to changes or edits to orders quickly and efficiently * able to lift 40-60 pounds on a consistent basis