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Guest services • new haven ct
Office Services Specialist
Ricoh USA, Inc.New Haven, CT, United States- serp_jobs.job_card.promoted
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Job Description
Job Title : Legal Senior On-Site Service Specialist
Summary : Join our dynamic team as a Legal Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support in a legal office environment. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance, troubleshooting, or providing reception services, you will be the heart of our service delivery.
Roles and Responsibilities :
Legal Environment Responsibilities :
- Understand client matter workflow, including charge backs to firm and / or clients for work, supplies, and hours.
- Familiarity with legal technologies and software (e.g., document management systems, cost recovery, and charge back systems like Copitrak / Equitrac).
- Knowledge of legal records management processes and legal documents (e.g., closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments).
- Knowledge of court systems and proper delivery of items and documents within the court system.
- Assist with scheduling needed equipment, labor, and supplies for offsite trials.
General Responsibilities :
Qualifications Must Have :
Qualifications Nice to Have :
Knowledge, Skills, and Abilities :
Working Conditions, Mental and Physical Demands :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
About Us
Come Create at Ricoh :
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself : At Ricoh, you can :