Guest services manager Jobs in Honolulu, HI

Part-Time Outside Guest Services

Pearl at Kalauao located in Aiea, HI, is pleased to announce an excellent career opportunity for a Part-Time Outside Guest Services. We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management. Compensation: $17.50 per hour Position Summary: The Outside Guest Services Staff (OGS) consists of bag room (where applicable) range, bag drop, 1st tee player assistants, starters and cart attendants. These individuals provide golf bag, golf cart, driving range, staging and on-course assistance to guests of the property.

Qualifications, Knowledge and Skill Requirements:

• Must be extremely organized, efficient and detail-oriented
• Must be highly motivated, goal driven and self-starter
• Must have a good work ethic
• Must have good communication and interpersonal skills
• Must have friendly personality and enjoy working with guests and fellow team members
• Must be dependable
• Ability to use equipment and tools properly and safely
• Must have valid driver's license (if driving golf carts or driving range equipment)

Responsibilities:

• Provide a memorable guest experience
• Must be team oriented
• Maintain a professional appearance
• Brings golf carts from cart barn to cart staging area outside golf shop
• Load bags onto cart(s)
• Load rental clubs onto cart(s) as needed
• Greets guests at designated bag drop area and loads bags on to carts
• Gives directions to guests for golf shop, first tee, driving range, etc.
• Transports range balls to driving range and fills appropriate containers
• Operates range picker on range to retrieve balls
• Wash all range balls daily
• Collects and Returns carts to cart barn and washes carts accordingly to standard operating procedures, parks carts in designated spaces and connects charger cables (where applicable) in a safe manner to avoid damage. See Standard Operating Procedures
• Implement and support all course policies and programs as communicated by management
• Perform other duties as assigned by supervisor or manager

Working Conditions:

• While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
• The employee often is required to walk, stand, talk or hear, handle, feel or operate objects.
• The employee must be able to lift and/or move up to 30lbs occasionally.
• The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.
• Moderate exposure to heat, working outdoors, mechanical hazards and electrical hazards. Exposure to pollens and dust
• Noise level is moderately quiet
• Work extended hours during golf and holiday season
• Work weekends and holidays

All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits Medical (if determined by the ACA measurement)
• Retirement Benefits 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.