Hardware technician [h1.location_city]

Weil seeks the best and brightest talent to join our Administrative Staff team. Our employees are the future of Weil so we invest in their training and development. Our environment embraces and encourages positive-minded professionals who seek to be challenged and acquire knowledge and skills in an atmosphere built on teamwork. Highly skilled and knowledgeable Administrative Staff assist our attorneys in successfully meeting and exceeding client needs and are vital to the overall success of the Firm.

Job Description

The Hardware Technician is responsible for providing hands-on technical support for all firm-issued computers, mobile devices, and related peripherals. This role ensures the reliable deployment, maintenance, and troubleshooting of hardware assets throughout their lifecycle. The technician performs imaging, configuration, repairs, and timely resolution of support tickets while delivering exceptional customer service to attorneys and staff. Responsibilities also include maintaining accurate asset inventory records—tracking hardware assignments, lifecycle updates, and equipment returns to ensure full accountability across the environment. The Hardware Technician works collaboratively with team members, communicates effectively with end users, and contributes to a positive, efficient, and well-organized technology support environment.

Primary Responsibilities and / or Essential Functions :

• Provides comprehensive technical, operational, and training support to end users for firm-issued desktops, laptops, and software—both remotely and on-site.
• Performs advanced hardware diagnostics, troubleshoots issues efficiently, and coordinates vendor repairs or replacements as needed.
• Installs, configures, and tests computers, printers, and related peripherals; deploys operating systems, enterprise applications, and authorized software packages.
• Performs basic administration and support for various third-party utilities and communication platforms, including user configurations and account provisioning.
• Delivers timely and effective technical support for personal computing environments, ensuring minimal downtime and a consistent user experience.
• Maintains accurate asset inventory control, including tracking hardware assignments, lifecycle updates, equipment returns, and documentation within asset management systems.
• Provide on-site technical assistance, which may occasionally include support at user residences when appropriate.
• Any additional responsibilities as required by management.

Knowledge, Skills and Ability :

Education / Certifications :

Estimated salary range is $70,000 - $80,000. Compensation decisions within the range are dependent on the facts and circumstances of each case including but not limited to the individual's skills, experience, and qualifications.

Weil, Gotshal & Manges LLP offers a competitive compensation package comprised of base pay and discretionary year-end bonus for eligible employees. Benefits include, but are not limited to medical, dental, vision, disability coverage, life insurance, flexible spending plan and a 401K plan. Weil also offers generous paid time off and holidays. All decisions affecting employment at Weil, Gotshal & Manges LLP are made on the basis of qualification, performance and other pertinent work-related factors, and without discrimination against any person on the basis of race, color, sex, age, religion, national origin, disability, marital status, sexual orientation, gender identity or expression, pregnancy, veteran’s status, genetic information or any other legally protected status.