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Head of Product Operations

Head of Product Operations

Americana PartnersHouston, TX, United States
[job_card.full_time]
Austin, Houston, or Dallas, TX.Americana Partners is seeking a strategic and service-driven Head of Product Operations to lead the firm’s operational platform across wealth management and investmen...[show_more][last_updated.last_updated_variable_days]
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Head of Information Technology

Head of Information Technology

Search ServicesHouston, TX, United States
[job_card.full_time]
Our Client is a private equity-backed energy portfolio company based in Houston, TX, with a proven track record of acquiring, developing, and operating assets in the Permian Basin.Backed by a well-...[show_more][last_updated.last_updated_variable_days]
Head of Strategic Transformation

Head of Strategic Transformation

ConfidentialHouston, TX, United States
[job_card.full_time]
Head of Strategic Transformation.Prominent financial services company.The Company is seeking a Head of Strategic Transformation to spearhead large-scale change, drive innovation, and ensure operati...[show_more][last_updated.last_updated_variable_days]
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Head of Benefits Strategy

Head of Benefits Strategy

Sword HealthHouston, TX, US
[job_card.full_time]
Sword Health is on a mission to free two billion people from pain.With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change live...[show_more][last_updated.last_updated_30]
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Head of IT

Head of IT

HausHouston, TX, US
[job_card.full_time]
You'll lead Haus's IT functionowning systems, identity, and endpoint management for a distributed workforce.You'll scale the team, establish modern, secure-by-default practices, and partner with le...[show_more][last_updated.last_updated_30]
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Head of Energy Practice

Head of Energy Practice

Munich REHouston, TX, United States
[job_card.full_time]
Hartford, United States; Atlanta, United States; Houston, United States;.As the Head of Energy Practice at HSB you will lead the Energy / Renewable Energy business within the Transactional Insurance ...[show_more][last_updated.last_updated_variable_days]
Head of Department - Growth

Head of Department - Growth

DNVHouston, TX, United States
[job_card.full_time]
Why should you work with DNV? Because within DNV, organizational culture and how we collectively influence the world for future generations matters deeply to us. Our team works every day to safeguar...[show_more][last_updated.last_updated_30]
Head of Marketing

Head of Marketing

VirtualVocationsHouston, Texas, United States
[job_card.full_time]
A company is looking for a Head of Marketing to lead its marketing function and drive growth.Key Responsibilities Design and execute a comprehensive growth marketing strategy focused on lead gene...[show_more][last_updated.last_updated_30]
Head of Production

Head of Production

Modular Power SolutionsHouston, TX, US
[job_card.full_time]
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at MPS.Enjoy a true sense of ownership as you work with a proven industry leader on some of ...[show_more][last_updated.last_updated_30]
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Head of Logistics

Head of Logistics

Skills AllianceHouston, TX, United States
[job_card.full_time]
The company is focused on scaling operations, improving supply chain resilience, and building strong partnerships with.The Logistics Director will be responsible for. This role is critical for ensur...[show_more][last_updated.last_updated_variable_days]
Head of Operations

Head of Operations

ACT Pipe & Supply IncHouston, TX, US
[job_card.full_time]
The Head of Operations is responsible for overseeing the warehouse operations, trucking, fabrication shops, and daily maintenance of the facility. Oversee warehouse operations, facility maintenance,...[show_more][last_updated.last_updated_30]
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Head of Corporate Policy

Head of Corporate Policy

Compassion in World FarmingHouston, TX, US
[job_card.full_time]
Compassion In World Farming was founded in 1967 by Peter Roberts, a British dairy farmer concerned about the growing disconnect between industrial agriculture and the well-being of animals and the ...[show_more][last_updated.last_updated_variable_days]
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Head of Global Communications

Head of Global Communications

The Exploration CompanyHouston, TX, US
[job_card.full_time]
Here at The Exploration Company, we are developing, producing, and operating Nyx, a modular and reusable space orbital vehicle that can eventually be refuelled in orbit and that can carry cargo - a...[show_more][last_updated.last_updated_30]
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Head of MaintainX.Org

Head of MaintainX.Org

MaintainXHouston, TX, US
[job_card.full_time]
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments.We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations ...[show_more][last_updated.last_updated_variable_days]
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Head of DEVOPS

Head of DEVOPS

PeopleCertHouston, TX, US
[job_card.full_time]
Are you interested in working with a leading education technology player the global leader in the assessment and certification of professional skills industry, with presence in more than 200 count...[show_more][last_updated.last_updated_30]
Head of Sales

Head of Sales

Keller Executive SearchHouston, TX, US
[job_card.full_time]
This is a position within Keller Executive Search and not with one of its clients.This senior position will lead Sales for Keller Executive Search in Houston, TX, United States shaping strategy, bu...[show_more][last_updated.last_updated_variable_days]
Head of DevSecOps

Head of DevSecOps

Raptor TechnologiesHouston, TX, US
[job_card.full_time]
Founded in 2002, Raptor has partnered with more than.K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and s...[show_more][last_updated.last_updated_variable_days]
Head of Strategic Partnerships

Head of Strategic Partnerships

FleetzeroHouston, TX, US
[job_card.full_time]
Architects of Market Expansion.We are building the future of maritime, and our technology requires a vastly expanded footprint. The Head of Strategic Partnerships will be singularly focused on scali...[show_more][last_updated.last_updated_30]
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Head of Logistics

Head of Logistics

Power ElectronicsHouston, TX, US
[job_card.full_time]
Power Electronics is a multinational company focused in Solar and Battery Inverters on utility-scale, Electrical Vehicle chargers and Speed Drives, providing service to companies all over the globe...[show_more][last_updated.last_updated_30]
Head of Product Operations

Head of Product Operations

Americana PartnersHouston, TX, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Head of Product Operations

Level : Director

Reports to : Chief Platform Officer

Company : Americana Partners LLC

Location : Austin, Houston, or Dallas, TX

Employment Type : Full-Time

Position Summary

Americana Partners is seeking a strategic and service-driven Head of Product Operations to lead the firm’s operational platform across wealth management and investment services. This role is critical to ensuring operational excellence, scalability, and risk management while delivering a client-centric experience.

The Head of Product Operations will oversee and integrate multiple functional areas—including Alternative Operations, Client & Performance Reporting, Investor & Trading Operations, Billing Operations, Private Wealth Operations, and Fund Administration oversight. This leader must combine precision and control with innovation and execution, while building scalable processes and a high-performing team to support the firm’s rapid growth.

In addition, this leader will partner closely with the Head of Core Technology Platform to ensure alignment between technology and operations, deliver scalable solutions, and integrate legacy processes from M&A activity. ___________________________________________________________________________________________

Key Responsibilities

Alternative Operations

  • Improve processes and administration of the rapidly expanding alternatives platform, including client-directed assets.
  • Maintain accurate reporting of alternative assets in Addepar and ensure timely servicing and accountability across the team.
  • Optimize workflows with a client-first lens, gathering feedback from the broader employee base and implementing effective solutions.

Client & Performance Reporting

  • Oversee day-to-day operations of Addepar, including data accuracy, reconciliations, and timely reporting.
  • Lead creation and delivery of customized client reports, performance analytics, and benchmarks.
  • Develop automation, custom reporting, and scalable workflows that enhance the client experience.
  • Longer-term, build and develop an in-house team of specialists to operate and optimize this critical business technology.

    • Investor & Trading Operations

  • Oversee daily trading operations and handle escalation items including trade errors, allocations, and exceptions.
  • Provide direct backup coverage as needed to ensure seamless trade execution.
  • Develop repeatable processes and systems that improve accuracy, efficiency, and scalability.
  • Provide audit support for all platforms and functions within Product Operations.

    • Billing Operations

  • Partner with the Controller to design and implement an effective billing operations program.
  • Maintain accurate records of billing and fee calculations, ensuring transparency and timeliness.
  • Support the future build-out of a billing operations team, leveraging Addepar or comparable technology.

    • Private Wealth Operations

  • Assist in the development and future build-out of operations to support the firm’s Private Wealth Services.
  • Partner with advisors to deliver scalable, high-touch solutions for client onboarding, servicing, and money movements.

    • Fund Administration Oversight

  • Assist in the execution and oversight of Americana’s feeder fund business.
  • Partner with third-party fund administrators to ensure accuracy of NAVs, reporting, and adherence to SLAs.

    • Leadership and Strategic Impact

  • Serve as the operational backbone of the firm, enabling advisors to focus on client relationships.
  • Partner with the Head of Core Technology Platform to ensure scalable, effective solutions across all operational functions.
  • Integrate legacy operational processes from M&A activity into a unified operating model.
  • Act as the primary point of contact for coordinating training and educating employees on executing across the operational platform.
  • Maintain clear process guides, documentation, and accurate recordkeeping to support consistency and scale.
  • Coordinate with members of the leadership team to foster an open culture of collaboration, transparency, and information sharing.
  • Build and lead a high-performing team across multiple functional areas, fostering accountability and service excellence.
  • Develop KPIs and governance structures to measure operational performance, accuracy, and client satisfaction.

    • Qualifications

  • 7+ years of progressive leadership experience in wealth management, asset management, or financial services operations.
  • Broad expertise across alternatives, client reporting, trading, billing, fund administration, and private wealth operations.
  • Strong understanding of investment operations, trading workflows, and wealth management products.
  • Experience with Addepar or comparable reporting platforms strongly preferred.
  • Demonstrated ability to lead operational transformation and implement scalable systems.
  • Track record of recruiting, developing, and retaining top talent.
  • Excellent communicator with ability to influence at all levels of the organization.
  • Bachelor’s degree required; advanced degree or professional designation preferred.

    • Success Metrics

    First 90 Days

  • Learn all aspects of Americana’s Addepar instance and assist in day-to-day operations.
  • Build relationships with key stakeholders and operational teams.
  • Assess all Product Operations functions and identify immediate opportunities for improvement.
  • Begin outlining critical hires needed to build scale into the team.

    • First 6 Months

  • Deliver measurable improvements in reporting accuracy, timeliness, and trading workflows.
  • Implement at least 2 workflow optimizations that enhance efficiency or reduce operational risk.
  • Establish baseline KPIs for service standards and reporting quality.
  • Formalize oversight processes for fund administration and billing.

    • First Year

  • Build out the Product Operations team with key hires across alternatives, reporting, billing, and private wealth operations.
  • Integrate legacy operational processes from M&A into a standardized operating model.
  • Achieve 95%+ accuracy across reconciliations, billing, and reporting.
  • Demonstrate measurable ROI on operational initiatives through efficiency gains and enhanced client / advisor experience.
  • Establish scalable onboarding and servicing processes for new advisors, offices, and clients.