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Head of security • manchester nh

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Head of Client Services

Head of Client Services

Arcadia Financial GroupManchester, NH, US
[job_card.full_time]
Reports To : Director of Operations.The Head of Client Service leads Arcadias Client Service Specialist (CSS) team and ensures every client receives seamless, accurate, and exceptional service after...[show_more][last_updated.last_updated_30]
Security Officer

Security Officer

Catholic Medical CenterManchester, NH
[job_card.full_time]
As a Security Officer at Catholic Medical Center (CMC), you're a guardian committed to maintaining a safe and secure environment for everyone entering our premises. You'll play a vital role in ensur...[show_more][last_updated.last_updated_30]
  • [promoted]
Security Officer - Per Diem

Security Officer - Per Diem

SolutionHealthManchester, NH, US
[job_card.full_time] +1
Security Officer Job Opportunity At Elliot Health System.Come work at the best place to give and receive care!.The Elliot Security Department consists of a proprietary uniformed security force, ded...[show_more][last_updated.last_updated_30]
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Security Officer Logistics

Security Officer Logistics

Allied UniversalManchester, NH, US
[job_card.full_time]
As a Security Officer in Londonderry, NH, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As an Access Control professional with Allied Univ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Head of Insights

Head of Insights

Leonardo.AiBedford, NH, US
[job_card.full_time]
Ai, we're building one of the world's most advanced generative-AI platforms, empowering millions of people to create high-quality images and videos in seconds. We're scaling quickly and designing th...[show_more][last_updated.last_updated_variable_days]
Head of Sales

Head of Sales

Johnson ControlsGBR Manchester
[job_card.full_time]
Head of Sales (Growth) – Global Marine & Navy.Leading Strategic Growth and Building Trusted Partnerships at Johnson Controls. As Head of Sales – Growth for Johnson Controls’ Global Marine & Navy (GM...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
  • [new]
Investigator-Security

Investigator-Security

New Hampshire StaffingManchester, NH, US
[job_card.full_time]
Investigator-Security Position.You dont see it, but its there.Our employees work on the worlds most advanced electronics from saving emissions in the City of Lights to powering the Mars Rover to pr...[show_more][last_updated.last_updated_variable_hours]
  • [new]
Security Officer Concierge

Security Officer Concierge

Allied Universal SecurityManchester, NH, United States
[job_card.part_time]
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborati...[show_more][last_updated.last_updated_1_hour]
Head of Data

Head of Data

VirtualVocationsManchester, New Hampshire, United States
[job_card.full_time]
A company is looking for a Head of Data to lead and advance its data strategy and infrastructure.Key Responsibilities Define and drive the data vision and roadmap across analytics, infrastructure...[show_more][last_updated.last_updated_30]
Security Spec Sr

Security Spec Sr

BAE Systems USAManchester, NH, United States
[job_card.full_time]
You don't see it, but it's there.Our employees work on the world's most advanced electronics - from saving emissions in the City of Lights to powering the Mars Rover to protecting the F-35 fighter ...[show_more][last_updated.last_updated_variable_days]
Head Boys Basketball Coach

Head Boys Basketball Coach

School Administrative Unit 39Amherst, NH, United States
[job_card.full_time]
Head Baseball Coach Position Overview : .We are seeking a dynamic and passionate coach who demonstrates a deep belief in the potential of all students, and the ability to work with diverse teens.The ...[show_more][last_updated.last_updated_variable_days]
Security Analyst

Security Analyst

Merchants FleetHooksett, NH
[job_card.full_time]
Join the Team Protecting the Future of Fleet Technology.Merchants Fleet is searching for a skilled Security Analyst to support our growing cybersecurity program and help safeguard the systems, data...[show_more][last_updated.last_updated_variable_days]
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Lead Security Engineer - Cyber Security

Lead Security Engineer - Cyber Security

RelativityManchester, NH, United States
[job_card.full_time]
As a Lead Cyber Security Engineer, you will ensure the security of Relativity's network and infrastructure.In this role, the main responsibilities will be to investigate and analyze emerging threat...[show_more][last_updated.last_updated_30]
  • [promoted]
Event Security

Event Security

ASM GlobalManchester, NH, US
[job_card.part_time]
ASM Global, the world leader in venue management, has an immediate opening for a Part-Time Event Security Guard at SNHU Arena. This position is responsible for patrolling all areas of property and s...[show_more][last_updated.last_updated_30]
Security Shift Supervisor

Security Shift Supervisor

Revo CasinoManchester, NH, United States
[job_card.full_time]
Welcome to Revo Casino and Social House!.At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members.Our ...[show_more][last_updated.last_updated_variable_days]
Head of Total Reward

Head of Total Reward

MaximusManchester, NH, US
[job_card.full_time]
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.He...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Investigator-Security

Investigator-Security

Clearance JobsManchester, NH, US
[job_card.full_time]
Investigations-Security Position.You don't see it, but it's there.Our employees work on the world's most advanced electronics - from saving emissions in the City of Lights to powering the Mars Rove...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Security Officer

Security Officer

Revo Casino and Social HouseManchester, NH, US
[job_card.full_time]
Welcome to Revo Casino and Social House!.At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members.Our ...[show_more][last_updated.last_updated_30]
  • [promoted]
Security Operations Manager

Security Operations Manager

BAE SystemsMerrimack, NH, US
[job_card.full_time]
Join BAE Systems' award-winning security team at Electronic Systems (ES) as a Security Operations Manager.Develop and lead a 24 / 7 integrated physical security operation, combining real-time monitor...[show_more][last_updated.last_updated_variable_days]
Head of Client Services

Head of Client Services

Arcadia Financial GroupManchester, NH, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Salary : $70,000 - $80,000

Head of Client Service

Reports To : Director of Operations

Department : Operations

Position Overview

The Head of Client Service leads Arcadias Client Service Specialist (CSS) team and ensures every client receives seamless, accurate, and exceptional service after they become a client. This role combines hands-on operational oversight with people leadership building a high-performing team that executes with precision, communicates clearly, and embodies Arcadias Second to None client experience standard.

The Head of Client Service reports to the Director of Operations and collaborates closely with other department leaders to ensure Arcadias financial, tax, and legacy services function in harmony. This role is essential to the success of Arcadias family office model.

Key Responsibilities

Team Leadership & Development

  • Lead and develop the Client Service Specialist team, ensuring clarity of roles, consistent execution, and a culture of accountability.

Conduct regular one-on-ones, performance reviews, and team meetings to drive improvement and engagement.

Identify skill gaps and coordinate training with the Director of Operations.

Foster a positive, client-first culture grounded in responsiveness, accuracy, and collaboration.

Operational Oversight

  • Oversee all client service functions, including account maintenance, transfers, money movements, and documentation.

    • Ensure timely completion of tasks, adherence to SLAs, and reduction of errors across all service lines.

    Partner with the Director of Operations to refine workflows, implement process improvements, and support cross-departmental initiatives.

    Collaborate with the Client Technology Manager and the Data & Systems Analyst roles to ensure systems (CRM, Firelight, Wealthscape, Arcadia Portal) are used efficiently, accurately, and consistently across teams.

    Quality Control & Compliance

  • Partner with Compliance to ensure all client activities meet firm and regulatory standards.

    • Review task metrics weekly to identify trends, bottlenecks, and coaching opportunities.

    Serve as escalation point for complex service issues, ensuring prompt and professional resolution.

    Cross-Department Collaboration

  • Work closely with Financial Planning to ensure seamless client handoffs, accurate execution of advisor recommendations, and clear communication throughout the client journey.

    • Partner with the Director of Financial Planning through a recurring biweekly meeting to identify process improvements, clarify responsibilities, and resolve any handoff or task-related issues between Planning and Client Service.

    Contribute to firm-wide projects that enhance both client and team experience.

    Continuous Improvement

  • Champion process documentation, consistency, and accountability within the team.

    • Support the creation of SOPs, training materials, and knowledge-sharing across Operations.

    Participate in quarterly operations reviews to evaluate service performance and recommend enhancements.

    Minimum Qualifications

  • 35 years of experience in financial services, wealth management, or a related client operations role.
  • Proven leadership experience managing or mentoring a service or operations team.
  • Strong understanding of financial account types (IRAs, annuities, brokerage, etc.) and compliance standards.
  • Active Life, Accident & Health license and Series 63, 65, or 66 required (or ability to obtain within 6 months of hire).
  • Proficiency in CRM and operational systems; ability to learn new technology quickly.
  • Excellent communication, organization, and follow-through.

    • Key Competencies

  • Operational Leadership : Keeps the trains running clear processes, tight accountability, and dependable execution.

    • Client Advocacy : Balances efficiency with empathy, ensuring every client feels cared for and valued.

    Collaboration : Works seamlessly with Planning, Tax, Legacy, and Operations to deliver a unified Arcadia experience.

    Process Discipline : Loves structure, accuracy, and improvement. Builds systems that scale.

    Coaching & Development : Grows people as much as they grow the work.

    Success Looks Like

  • Projects completed on time and with high accuracy.
  • Fewer operational mistakes and improved accountability across teams.
  • A culture of data-informed decisions and financial discipline.
  • Measurable improvements in efficiency, communication, and client satisfaction.
  • Seamless integration and performance of the family office platform.

    • Comp / Benefits :

    We believe in taking care of the people who take care of our clients. Our benefits are designed to support yourwell-being, growth, and work-life balance, including :

  • 100% employer-paid health, dental, and vision insurance
  • Compensation structure : base salary $70,000 - $80,000
  • based on experience
  • Unlimited paid time off (PTO)and flexible scheduling
  • Short-term disability, long-term disability, and life insurance fully covered
  • 401(k) retirement plan with 4% company match
  • Professional development and continuing education opportunities
  • Collaborative, people-first culturethat values innovation and accountability
  • Engaging workplace perks, including team events, community-focused volunteer initiatives and more

    • Arcadia challenges you tofearlessly live every day like its Saturday.

    Anticipated start date : 1 / 5 / 2026