Health care assistant [h1.location_city]

Job Description

Job Description

At CareConnectMD, we believe every patient deserves compassionate, coordinated care—especially those with complex medical needs. We are looking for a Care Team Assistant who is passionate about making a difference and thrives in a fast-paced, collaborative environment.

In this role, you’ll be the bridge between patients, families, providers, and community partners, helping to ensure that care is seamless and support is always within reach. From coordinating referrals to keeping patient records accurate and up to date, your work will directly impact the quality of care our patients receive.

If you’re someone who is organized, resourceful, and driven to support both patients and care teams, we’d love for you to join us in transforming the way care is delivered.

Key Duties and Responsibilities

• Serves as liaison with referral sources, medical groups, health plans, and other outside agencies such as funeral homes.
• Verifies eligibility for patients and maintains active patient census.
• Tracks active patients across care settings (hospital, skilled nursing, outpatient)
• Assists in obtaining appropriate authorizations for enrollment into program, specialty consults, home health referrals and durable medical equipment as ordered by the Physician or Nurse Practitioner.
• Assists with coordinating referrals.
• Assists with managing patient care plant (e.g., updating as needed and distributing appropriate parties).
• Scheduled in-patient SNF visits with patient family / proxy, Care Connect care team and as needed.
• Assist in data entry, compiling, and managing forms, paperwork, and electronic health records.
• Assist in maintaining up-to-date documentation by the team.
• Obtain additional clinical records required to facilitate comprehensive care.
• Schedules and participates in Interdisciplinary Care Team meetings (ICT) and Family Conferences.
• Work closely with Care Connect Billing Department to ensure patient records and documentation follows CMS requirements
• Adhere to the practice of confidentiality regarding patients, families, staff, and the organization.
• Perform other duties as assigned

Education and Experience

Essential Skills and Abilities

Licenses / Certifications

Core Competencies

To ensure the health and safety of our workforce while doing our part to protect those around us, CareConnectMD is requiring proof of full COVID vaccination for employees as a condition of employment, subject to legally recognized accommodations.