Health care manager [h1.location_city]

Inspire health. Serve with compassion. Be the difference.

Job Summary

Functions as a core member of the Collaborative Care and Integrated Care Management programs. Serving as a vital member of the interdisciplinary team, the Care Manager's role is to help manage and / or connect patients to behavioral health care, that involves the patient, patient’s primary care provider (PCP), a psychiatric consultant (where needed), and when available, other mental health providers in and out of the primary care practice. The Care Manager is responsible for evidence-based, brief psychiatric interventions with enrolled patients, coordinating and supporting mental health care within the primary care practice, coordinating and facilitating referrals to clinically indicated services outside the practice and working with other mental health providers when such treatment is indicated.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's values : Inspire health. Serve with compassion. Be the difference

Screen and assess patients for common mental health and substance abuse disorders.

Facilitate patient engagement and follow-up care.

Support treatment adherence and treatment to target relapse prevention planning.

Document in-person and telephone encounters in the electronic system and use the system to identify and re-engage patients.

Document patient progress and treatment recommendations so they can be easily shared with Primary Care Physicians, the psychiatric consultant, and other treating providers.

Monitor patients, in person or by telephone, for adherence to Plan of Care across the continuum and for changes in clinical symptoms and treatment side effects or complications.

Document time spent in patient activities.

Provide patient education about common mental health and substance abuse disorders and available treatment options.

Provide brief intervention using evidence-based techniques such as Behavioral Activation, Problem-Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy or other treatments appropriate for primary care settings.

Support psychotropic medication management prescribed by Primary Care Physicians, focusing on treatment adherence, side effects and other complications, and effectiveness of treatment.

Re-evaluate patient progress towards goals and facilitate treatment plan revisions for patients who are not improving as expected in consultation with the Primary Care Physician and the psychiatric consultant. These may include changes in medications or psychosocial treatments or appropriate referrals for additional services.

Administer and track mental health symptoms by completing the GAD7 and PHQ9 assessments monthly.

Track patient follow-up and clinical outcomes utilizing the registry in the EHR.

Participate in the development of Treatment Plan / Plan of Care.

Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's Primary Care Physician. Consultations will focus on patients new to treatment or who are not improving as expected.

Communicate routinely patient progress to patient and primary care provider.

Collaborate with other members of the behavioral health team as needed.

Monitor and respond to patient and team requests.

Support and closely coordinate mental health care with the patient's primary care provider and, when appropriate, other treating mental health providers.

Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments as clinically indicated.

Facilitate referrals for clinically indicated services outside the primary care clinic.

Complete relapse prevention plan with patients who are in remission.

Performs other duties as assigned

Supervisory / Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

Education - Master's degree in Social Work, Counseling, or Psychology. PsyD or PhD preferred.

Experience - No experience required. Experience with assessment and treatment planning for common mental health disorders preferred.

In Lieu Of

NA

Required Certifications, Registrations, Licenses

LMSW, LISW-CP, LPC, LPC-A, LMFT, or LMFT-A

Knowledge, Skills and Abilities

Working knowledge of common mental health and / or substance use disorder diagnoses - preferred.

Familiarity with brief, structured intervention techniques (e.g. Motivational Interviewing, Behavioral Activation) - preferred.

Work Shift

Day (United States of America)

Location

Corporate

Facility

7002 Value-Based Care and Network Services

Department

70028455 Ambulatory Care Management

Share your talent with us! Our vision is simple : to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.