Health coordinator [h1.location_city]

Position Summary The Senior Scheduling Coordinator will communicate regularly with physicians, patients, ancillary and surgical areas to include : scheduling, rescheduling, and cancellation of single / multiple tests and procedures. Responsibilities  Responsible for maintenance of appropriate departmental schedules.  May provide feedback to manager for human resources functions such as hiring, coaching, and counseling.  Efficiently and accurately gathers and inputs patient demographic information, insurance verification / authorization and schedules.  Accurately communicates prep information, arrival time and arrival location to patient.  Inputs and distributes charge management process on a daily basis schedules and cancels multiple diagnostic and interventional procedures.  Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy.  Consistently reviews the schedules daily and communicates all changes to appropriate staff.  Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data en  Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management.  Assist in training or mentoring of all team members.  Provide accurate information of department / procedure specific scheduling criteria to expedite patient preparation, arrival location and time.  Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.  Maintains compliance with all Orlando Health policies and procedures. Qualifications Education / Training  High school diploma and medical terminology and / or basic anatomy training required.  Associate’s degree in Business, information systems, clinical field or related may be substituted for up to two (2) years of experience. Licensure / Certification None. Experience  Three (3) years of experience in clinical registration and scheduling.  Associated degree in Business, information systems clinical field or related may be substitute for two years of experience Responsible for maintenance of appropriate departmental schedules.  May provide feedback to manager for human resources functions such as hiring, coaching, and counseling.  Efficiently and accurately gathers and inputs patient demographic information, insurance verification / authorization and schedules.  Accurately communicates prep information, arrival time and arrival location to patient.  Inputs and distributes charge management process on a daily basis schedules and cancels multiple diagnostic and interventional procedures.  Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy.  Consistently reviews the schedules daily and communicates all changes to appropriate staff.  Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data en  Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management.  Assist in training or mentoring of all team members.  Provide accurate information of department / procedure specific scheduling criteria to expedite patient preparation, arrival location and time.  Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.  Maintains compliance with all Orlando Health policies and procedures.

Education / Training  High school diploma and medical terminology and / or basic anatomy training required.  Associate’s degree in Business, information systems, clinical field or related may be substituted for up to two (2) years of experience. Licensure / Certification None. Experience  Three (3) years of experience in clinical registration and scheduling.  Associated degree in Business, information systems clinical field or related may be substitute for two years of experience