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Health policy • peoria il
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Job Title : Policy Service Manager.At Illinois Mutual, our culture is built around our four core values.These values shape how we operate and define our expectations of each team member’s cont...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Psychiatric - Mental Health Physician at The Medicus Firm summary : .As an Outpatient Psychiatrist, you will provide comprehensive psychiatric care in an outpatient setting with a focus on clinical d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Licensed Mental Health Therapist (LMHT).Wage : Between $120-$131 an hour.Licensed Mental Health Therapist — Are you ready to launch or expand your private practice? .Headway is here to he...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Safety / Health Specialist.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Seeking an additional BE / BC Adult Psychiatrist to join our growing Behavioral Health team in Peoria, Illinois.Outpatient community-based practice.
Join a compassionate team of dedicated Behavioral H...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their own terms, in their own homes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are seeking an inspiring and well-rounded corporate Health Coach in the Morton, Illinois area to join our mission of providing integrated, whole-person health solutions.Conduct one-on-one online...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Title : Policy Service Manager.At Illinois Mutual, our culture is built around our four core values.These values shape how we operate and define our expectations of each team member’s cont...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are seeking a Registered Nurse-Home Health for a travel assignment in Peoria Illinois.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Psychiatric - Mental Health Physician at OSF HealthCare summary : .A board certified / eligible psychiatrist is sought for a dynamic psychiatric practice in Peoria, Illinois, with plans for a full-time...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Health Education Specialists I have a primary focus of planning and implementing health education and promotion programs across a variety of content areas that will impact attitudes, knowledge, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
To provide professional nursing care to assigned clients in support of the client's physician and pursuant to the objectives and policies of the Home Health Services Department (HHSD).Certification...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Travel Behavioral Health RN Company : Fusion Medical Staffing Location : Facility in West Peoria, Illinois Job Details Fusion Medical Staffing is seeking a skilled Behavioral Health RN for a 13-week ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Licensed Mental Health Therapist (LMHT).Wage : Between $120-$131 an hour.Licensed Mental Health Therapist - Are you ready to launch or expand your private practice?.
Headway is here to help you start...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sapiens Adaptik Platform (Policy and Billing).Participate in the design, development and maintenance of end-user insurance enterprise software which is Sapiens Adaptik platform.Determine, analyze a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Outpatient community-based practice.Join a compassionate team of dedicated Behavioral Health experts that includes Psychiatrists, Advanced Practice Providers, Therapists, a Psychologist, and Licens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
We are the makers, problem ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Policy Service Manager
Illinois Mutual Life Insurance CompanyPeoria, IL, USserp_jobs.job_card.full_time
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Policy Service Manager
Illinois Mutual Life Insurance CompanyPeoria, IL, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionLead, coach, and develop team members within the call center work environment, as well as those handling complex and escalated policyowner requests managed outside of the call center; manage performance, training, and staffing, including participating in the hiring process for department team members. Oversee departmental workflows and ensure consistent application of procedures. Handle escalated service issues and complex policy inquiries. Collaborate with other department leadership team members on staffing plans, budget processes, and departmental goals. Drive process improvements and implement best practices. Maintain strong communication with internal and external stakeholders. Support, and as needed facilitate, department audit, quality assurance, and compliance efforts and processes. Demonstrate ability to interpret policy provisions for all active policy types Represent the department in meetings, committees, and cross-functional initiatives. Compressed 4 1 / 2-day work week (Half-Day Fridays) No monthly premium cost for employee medical, life and disability insurance coverage Paid time-off accrual, including annual rollover; and paid holidays Competitive 401(k) plan with immediate vesting on Company contributions Discounted on-site employee cafeteria On-site exercise facility and company-provided exercise time Tuition reimbursement and training incentives Access to voluntary dental and vision insurance coverage Bachelors Degree required Minimum 6+ years of insurance experience, Life and Health preferred Proven leadership or management experience, including the ability to motivate employees and foster a positive working environment Industry designations (e.g., FLMI, ACS, AIRC, FSRI) preferred Strong verbal and written communication skills, ensuring transparency and clarity Strong organization and time management abilities, ensuring efficiency and follow-through Strong problem-solving and analytical skills Strong interpersonal skills, including teamwork, collaboration and relationship management Ability to maintain confidentiality and adhere to privacy standards Demonstrated reliability, accountability, integrity and professionalism Flexible and adaptable to changes Strong initiative and solid judgment / decision making abilities and skills Ability to learn quickly, adapt to new systems, processes and procedures, and facilitate change when necessary Ability to manage duties and tasks in an efficient, effective, and timely manner, remaining focused even under pressure Proficient computer skills, including Microsoft Office College or university must be sufficiently accredited and listed in the U.S. Department of Education Accreditation Directory. External (Strategic) Awareness Customer Focus People Development Leadership Achievement Orientation Integrity
Job Description
Job Description
Description :
Job Title : Policy Service Manager
Department : Policy Service
Reports To : Jenni Schulze
Location : Home Office
Job Type : Full Time
Commitment to Core Values
At Illinois Mutual, our culture is built around our four core values. These values shape how we operate and define our expectations of each team member’s contributions :
- Be honest, reliable and respectful
- Think of other first
- Work together to create results
- Stand out with personal, caring service
Job Summary
The Policy Service Manager leads a team focused on delivering exceptional service to policyholders and internal partners within our Company’s largest call center. This role oversees daily operations, staff development, and process improvement to ensure efficient, accurate, professional, courteous and timely service. Reports to the Assistant Vice President, Policy Service.
Key Responsibilities
Anticipated Salary : $74,650 - $78,000 (Final Salary based on experience)
Benefit Overview : We strive for our employees to feel appreciated and supported, both professionally and personally. Our comprehensive benefit and discount package that meets a variety of needs is one way we demonstrate this. Some of our most admired benefits include :
Job Qualifications
Required Competencies
This job description is intended to provide a general overview of the position and does not include every detail of the role. Responsibilities and expectations may be subject to change based on Company needs.
Illinois Mutual is an equal opportunity employer.
Requirements :