Healthcare business analyst [h1.location_city]

Salesforce Business Analyst

For this U.S. based position, the expected compensation range is $98,400 - $147,600 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.

We are seeking a Salesforce Business Analyst to join our team at Schneider Electric. This role is critical in managing business process requirements, ensuring seamless integration of Salesforce with other systems, and supporting the development of customized solutions to meet complex business needs. The ideal candidate will have strong Salesforce experience, excellent communication skills, and the ability to work in a cross-functional environment to deliver impactful solutions.

Roles and Responsibilities

Manage the collection and implementation of business process requirements for Salesforce.com. Collaborate with business groups, IT, and end users to identify, document, and communicate business processes. Create technical requirements for visual layouts, workflow rules, and business logic to streamline processes and improve user experience. Work with development teams to implement and integrate third-party products / applications on the Force.com platform. Coordinate with IT and Salesforce.com vendors to maintain smooth operation and performance of the platform. Lead user acceptance testing with business units and end users against business requirements. Maintain key system metrics to track trends in usage, adoption, and data integrity. Train end users, prepare documentation (requirements, training materials, process / data flows, use cases, functional design). Perform Salesforce system administration, including managing contacts, accounts, opportunities, dashboards, and reports. Create and execute queries and reports; maintain user roles, security, and profiles.

Required Skills and Qualifications

Excellent verbal and written communication skills. Strong interpersonal skills and ability to work in a cross-functional team environment. Strong customer focus with ability to translate business needs into system specifications. 5+ years of business analyst experience. Strong business acumen and knowledge of CRM best practices. 2+ years of operational experience with Salesforce.com (preferred). Salesforce.com Administrator Certification (strong plus). Bachelor's degree in Business or Information Systems (preferred). Ability to support integration with ERP systems (SAP) and manage customization for tools like Certinia (FinancialForce). Experience guiding decisions on functionality placement and system enhancements. Familiarity with project management workflows and end-to-end business processes.

Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric apply today! 36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.