Healthcare business analyst h1.location_city

Responsibilities

Brightstar is a recognized leader in the global lottery industry, dedicated to delivering fun, secure, and responsible gaming experiences. Our strength lies in combining innovative technology with deep industry knowledge to help lotteries thrive in a fast-changing landscape. With a global footprint, we’re committed to building sustainable, compliant solutions that create long-term value. At Brightstar, we believe in the power of collaboration, insight, and integrity to shape the future of gaming for players and partners alike.

Overview

Brightstar is seeking a skilled and motivated Business Analyst to join our iLottery team. In this role, you’ll work closely with our iLottery customers to understand their goals and help translate their needs into clear, actionable requirements that align with Brightstar’s products and services.

This position plays a key role in shaping customer solutions by applying thoughtful analysis and a structured approach to gathering and managing requirements. You’ll collaborate with cross-functional teams to ensure our solutions continue to evolve in ways that meet both customer expectations and market demands. If you enjoy problem-solving, working with diverse teams, and making a meaningful impact through technology, this could be a great fit.

Responsibilities

• Work with business and technology team members to ensure seamless integration of business requirements with system functionality throughout the project lifecycle.
• Demonstrate knowledge of System Development Life Cycle (SDLC), requirements management and other associated methodologies
• Anticipate, elicit, analyze, understand, validate, coordinate, document and manage business and functional requirements associated with formalized project life cycle across product releases or projects
• Provide support to project management for the implementation of customer solutions, and articulate technical concepts
• Document, analyze and interpret business policies and processes. Perform gap analysis and analyze results
• Manage workload to ensure all tasks and assignments are completed accurately and on time Present information effectively to customers and respond in a timely, accurate manner Manage data via Requirements Management Tool(s)
• Assume additional related responsibilities as required

Qualifications

• BS or BA in Business Administration, Business Analytics, or related field.
• 5+ years of proven Business Analyst experience. Experience in the lottery industry is preferred.
• Must be familiar with MS Office, JIRA, Visio, and Figma. Especially Excel, PowerPoint, and Word.
• Must be familiar with Requirements Management Tool (i.e., JIRA, Trello, Miro)
• Able to build strong customer relationships and function in a fast-paced environment.
• Highly developed analytical skills and creativity to develop solutions to business issues.
• Excellent written and verbal communication skills; able to bridge communication between technical staff, non-technical staff and customers.
• Strong interpersonal skills; team player.
• Interest in state-of-the-art technical solutions and willingness to learn complex systems.
• Strong problem-solving skills. Must be able to present creative solutions.
• Highly organized. You should be able to meet demanding deadlines and manage simultaneous projects.
• Demonstrates a high level of knowledge about the agile process approach.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

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