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Hearing instrument specialist • irving tx

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340B Specialist

The Intersect GroupIrving, TX, US
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The Intersect Group is seeking an experienced Customer Support agent for our direct healthcare client, where you will join an award-winning team.The 340B Specialist is the primary point of cus...[internal_linking.show_more]

Returns Specialist

GSM OutdoorsIrving, TX, United States
[job_card.full_time]

Job Purpose: To manage outstanding claims and work with customers to secure payments on invalid claims.In addition to, researching and resolving account discrepancies with customers.Summary of Esse...[internal_linking.show_more]

Closing Specialist

SolidifiIrving, TX, United States
[job_card.full_time]

The closing department is a fast-paced department that communicates heavily with borrowers, clients, and vendors.The closing department is responsible from when a signing is scheduled until all pap...[internal_linking.show_more]

Transportation Specialist

MindSourceGrand Prairie, TX
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Title: Transportation Specialist.Manage and coordinate transportation operation by tracking freight from origin to destination.Communicate closely with customers to ensure smooth operation without ...[internal_linking.show_more]

Operations Specialist

Schneider National, Inc.Irving, TX, USA
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Schneider is seeking an Operations Specialist in Irving to be accountable for working with drivers, improving day-to-day processes, increasing business efficiencies and completing administrative pr...[internal_linking.show_more]

Database Specialist

TradeJobsWorkForce75229 Dallas, TX, US
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Database Specialist Job Duties: Plans database upgrades by maintaining , evaluating, and improving a transaction processing model Assesses database performance by developing a protocol for measurem...[internal_linking.show_more]

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Construction Specialist

Power DesignTX Dallas Fort Worth Arlington Area
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Ready to build a strong future in construction? We’re looking for a Construction Specialist to keep our Mechanical, Electrical, and Plumbing (MEP) projects organized, efficient, and productive.This...[internal_linking.show_more]

Delivery Specialist

O'Reilly AutomotiveGrand Prairie, TX, United States
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The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner.This position will also collect money on C...[internal_linking.show_more]

Contract Specialist

VizientIrving, TX, United States
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When you're the best, we're the best.We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authe...[internal_linking.show_more]

Teacher for the Deaf and Hard of Hearing - Part Time

Assessment Intervention ManagementDFW, Texas, United States
[job_card.part_time]

IGNITE CHANGE, IGNITE LEARNING: TRANSFORM LIVES AS A TEACHER OF THE DEAF OR HARD OF HEARING WITH AIM!.Be part of something extraordinary at AIM, an acclaimed and award-winning educational instituti...[internal_linking.show_more]

Billing Specialist

The Mortgage Law FirmDallas, Texas, United States, 75205
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For decades, The Mortgage Law Firm has been a trusted name in default legal services, providing comprehensive solutions to mortgage servicers, banks, investors, and other financial institutions.Our...[internal_linking.show_more]

Stretch Specialist

Life Time>Irving, Texas, United States of America
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PT-Stretch Specialists are responsible for supporting all members in championing happier, and healthier lives by building and nurturing relationships.They will provide branded Assisted Stretch and ...[internal_linking.show_more]

Export Specialist

RichemontGrand Prairie, TX, United States
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Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and...[internal_linking.show_more]

Account Specialist

TradeJobsWorkforce75262 Dallas, TX, US
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Account Specialist Job Duties: Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents.Completes enrollments by analyzing and auditing docume...[internal_linking.show_more]

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Operations Specialist

Crane WWIrving, TX, United States
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Job Category: Field Operations.Prepare documentation, dock receipts, bills of lading, export declarations.File SED's (Shippers Export Declarations).Track and trace cargo as necessary to insure prop...[internal_linking.show_more]

Scheduling Specialist

FlightSafety InternationalDFW Airport, TX, US
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About FlightSafety International.FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercia...[internal_linking.show_more]

Export Specialist

Compagnie Financire Richemont SAGrand Prairie, TX, United States
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Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and...[internal_linking.show_more]

Training Specialist

KMS LighthouseIrving, TX, US
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[job_card.full_time]

We are searching for a talented individual that is able to establish the team’s methodologies for the training area in the organization.This includes supporting clients' learning of our system and ...[internal_linking.show_more]

Transportation Specialist

MindSourceGrand Prairie, TX, United States
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Location: Grand Prairie, TX Duration: 12+ Months This is a W2 contract role.Manage and coordinate transportation operation by tracking freight from origin to destination.Communicate closely with cu...[internal_linking.show_more]

340B Specialist

340B Specialist

The Intersect GroupIrving, TX, US
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340B Specialist

Summary: The Intersect Group is seeking an experienced Customer Support agent for our direct healthcare client, where you will join an award-winning team. The 340B Specialist is the primary point of customer-facing contact to receive and respond to general telephone/email/live chat inquiries from all stakeholders regarding the 340B Drug Pricing Program products and services. The individual must be a self-learner that has a firm understanding and commitment to providing exceptional customer service to both internal and external customers. Responsibilities:
  • Provide issue resolution around compliance and federal regulated policies on the 340B Drug Pricing Program.
  • Provide accurate product and service information for customers by researching multiple databases for resolution, and demonstrating attention to detail.
  • Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon.
  • Log and document all calls/emails/voicemail and live chat data in CRM application (Salesforce).
  • Other Responsibilities may include but are not limited to supporting both incoming calls as normally received, but supporting out-going calls associated with a specific campaign or customer facing activity.
  • Constantly meet established productivity, and quality standards
  • Process “after-call” work including callbacks, and routing of calls for more complex inquiries.
  • Communicate and coordinate with internal staff, business/government partners, healthcare entities and other stakeholders, and resolve issues in a timely manner.
  • Accuracy and Quality will be measured on an individual and team basis. Each Specialist is expected to meet and maintain the Quality Assurance (QA) threshold goal that will be established annually.
Requirements:
  • Two years or more of inbound call center customer service experience. Knowledge of healthcare products/service, including the 340B Program, and pharmacy background preferred
  • Bilingual in English/Spanish
  • Post-secondary education preferred
  • Ability to communicate effectively to groups both verbally and written
  • Strong ability to retain information and instructions, including the ability to apply the information and instructions to new tasks that may be assigned

Healthcare / Pharmacy