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Help desk administrator • san francisco ca

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Help Desk Specialist

Think ConnectedSan Francisco, CA, US
[job_card.full_time]

Think Connected is looking for entrepreneurial and skilled IT professionals interested in joining a fun and fast-paced IT services firm.Our office is located in the East Cut district of San Francis...[internal_linking.show_more]

Front Desk (Lead)

The Pilates School SFSan Francisco, California, United States
[job_card.part_time]
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Pilates Studio Front Desk Administrator/Receptionist.The Pilates School SF is a thriving, community-focused Pilates school dedicated to promoting wellness, strength, and mindful movement.We are see...[internal_linking.show_more]

IT Administrator

Sherwood Design EngineersSan Francisco, CA, US
[job_card.full_time]
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IT Administrator CA | GA | NY | CR About Sherwood Design Engineers Sherwood is a civil and environmental engineering firm that is committed to investing in and embracing people, communities and the...[internal_linking.show_more]

Front Desk/Receptionist

BODYROK East Bay, North Bay & PeninsulaOakland, CA, US
[job_card.part_time]

Pilates workouts that tone, sculpt, and redefine your body and mind in just 45 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts.At BODYROK we are committed ...[internal_linking.show_more]

Online Help Desk Associate

TradeJobsWorkforce94146 San Francisco, CA, US
[job_card.full_time]

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and...[internal_linking.show_more]

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Remote Travel Help Desk Representative

Lees Dream VacationsSan Francisco, CA, USA
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[job_card.full_time]
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Remote Travel Help Desk Representative.In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience fr...[internal_linking.show_more]

IT Consultant (IT Help Desk Consultant)

Jones ITSan Francisco, California, United States
[job_card.full_time]

Come work in a company with an inclusive culture of collaboration.We offer excellent opportunities to grow professionally and learn alongside.Our headquarters is located at.SoMa district of San Fra...[internal_linking.show_more]

Administrator

Hayes Valley Surgery CenterSan Francisco, CA, US
[job_card.full_time]
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We are a modern, state of the art outpatient surgery center located in the heart of San Francisco.We are in search of an Administrator to join our full-time team.Plans, organizes, directs and evalu...[internal_linking.show_more]

RevOps Administrator

Recruiting From ScratchSan Francisco, CA, United States
[job_card.full_time]

Delivery Intelligence Platform.Referral Reward: 14% first year.[internal_linking.show_more]

Catering Administrator

Live Nation Worldwide, Inc.US CA San Francisco, 24 Willie Mays Plaza
[job_card.part_time]

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster...[internal_linking.show_more]

Senior Help Desk Technician

MassGenicsSan Francisco , California
[job_card.full_time]

Innova Solutions has a client that is immediately hiring for a.Position type: Full time - Contract.Serve as first line support for support issues (hardware, software, connectivity, and account acce...[internal_linking.show_more]

Database Administrator

TradeJobsWorkForce94143 San Francisco, CA, US
[job_card.full_time]

Responsibility for the evaluation of database software purchases Supervision of modifications to any existing database software to meet the needs of their employer Responsibility for maintaining th...[internal_linking.show_more]

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Network Administrator

Tata Consultancy ServicesDaly City, CA
[job_card.full_time]

Network Routing (WAN Technology); Azure Express routes; AWS direct connects; Azure Administrator.Familiarity with Cumulus, Juniper, Dell and Cisco devices and operating systems.Expert in both tradi...[internal_linking.show_more]

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCOakland, California, United States
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[job_card.part_time]

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]

Construction Administrator

GpacOakland, California, United States
[job_card.full_time]

A well-established and nationally recognized architecture firm in the Bay Area is seeking a.This is an exciting opportunity for someone who’s passionate about the construction side of architecture ...[internal_linking.show_more]

IT Help Desk Analyst

Revel StaffingSan Francisco, CA, us
[job_card.full_time]
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A respected defense industry organization is conducting a.This role offers hybrid flexibility and the opportunity to work with enterprise-level systems supporting defense-related clients.Serve as t...[internal_linking.show_more]

IT Help Desk & Field Engineer

EndsightOakland, CA, US
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This is a primarily remote position; however,.You’re the kind of person who helps others succeed.You’re sharp, resourceful, and calm under pressure—the one people count on when technology misbehave...[internal_linking.show_more]

Front Desk Receptionist

Plan B - Spa MoverSan Francisco, San Francisco County, United States
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Plan Spa Mover was created to provide superior service in the moving industry to relocate, dispose or deliver your spa, jacuzzi, or hot tub.Our goal is to protect your valued investment and we have...[internal_linking.show_more]

Community Administrator

FirstService ResidentialSan Francisco, CA, US
[job_card.full_time] +1

Boards of Directors, Committees, Homeowners, Vendors, and other related parties as needed and for the daily operations of the organization.FirstService Residential will compensate the successful ca...[internal_linking.show_more]

Help Desk Specialist

Help Desk Specialist

Think ConnectedSan Francisco, CA, US
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  • [job_card.full_time]
[job_card.job_description]
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Think Connected is looking for entrepreneurial and skilled IT professionals interested in joining a fun and fast-paced IT services firm. Our office is located in the East Cut district of San Francisco. We are looking for top-notch IT professionals who thrive and enjoy providing services that keep our customers' businesses humming. Founded in 2003, Think Connected is well versed in providing proven standard solutions to a wide array of small to medium-sized businesses. We manage clients from a spectrum of industries including architecture, engineering, sustainability consulting, real estate development, construction, and data center operators. By combining Managed Services, Data Center Services, Consulting Services, and Supplemental IT Support together, Think Connected is a true single-source IT Service provider in the SMB market.

You are a multi-faceted superstar that loves getting up in the morning to make people's lives better and more efficient through the use of information technology. You have been known to take on projects where you have had minimal subject matter exposure and have exceeded all expectations on your delivery of those projects. If this sounds like you, please ensure you meet the requirements below and submit your resume today!

Compensation/Benefits:

  • Highly Competitive Salary, Commensurate with Experience
  • Health, Dental and Vision insurance
  • Matching 401k plan
  • Ample PTO and paid company holidays
  • Performance-based bonuses

Requirements:

  • Bachelor's Degree with 2+ Years IT Experience
  • Passion for IT Technology and Delivery
  • Impeccable communication and organizational skills with exceptional attention to detail
  • Capable time management skills
  • Friendly disposition and a great sense of humor
  • Loves working with and helping people

Desired Skills:

  • Physical Setup Rack, stack, and connect networking gear, servers, workstations, and related peripherals
  • Desktop Support MS and Mac based Workstations
  • System Administration Account and permission setting within MS365 (Email, SharePoint, MS Teams, etc) and/or Google Workspace Basic configuration of Microsoft Server Administration (including Active Directory and Group Policy) for on prem and Azure Creating, managing, and maintaining backup systems and software Configuring users and devices for VOIP services like MS Teams, Zoom, Ring Central, or GoTo
  • Security Antivirus Installation and Management
  • Remote Monitoring and Management Autotask/Datto or similar systems MDMs

Responsibilities:

  • Follow and support management in their direction and leadership and collaborating in achieving company goals
  • Provide best-in-class IT services to Think Connected's customers
  • Maintain excellent customer service to all customers in all situations
  • Manage tickets assigned to you and complete responsibly
  • Consistently track billable project and task time
  • Implement portions of larger well-defined projects on time
  • Follow known procedures with accuracy and consistency
  • Demonstrate initiative and maintain a high degree of professional conduct at all times
  • Seek opportunities to improve knowledge, skills, and performance
  • Setup and maintenance of all computer and peripheral hardware
  • Assist with monitoring and tracking of service tickets to ensure that resolution occurs within the customer's scope of services
  • Manage and assist in the maintenance or repair of appropriate technologies and peripherals to ensure availability and good working condition of all equipment
  • Develop and maintain knowledge of the customer's specific business environment

Job Type:

  • Full-time
  • This is a 100% onsite position in San Francisco

Experience:

  • IT Services/Helpdesk Support: 2 years (Required)
  • MSP: 1 year (Preferred)

Education:

  • Bachelor's Degree (Required)

Additional Considerations (pluses):

  • Managed service experience
  • Desire to gain more exposure to best in class technology services
  • SharePoint Online implementation
  • Database design or administration
  • Scripting or coding skills (HTML 5.0/CSS, Powershell, JavaScript, etc)
  • Experience utilizing Autotask & Datto RMM to perform MSP functions

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.