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Help desk • boston ma

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Help Desk Support Engineer

Help Desk Support Engineer

Gamen GroupBoston, MA, US
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The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.As Su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Associate

Front Desk Associate

The EngineCambridge, MA, United States
serp_jobs.job_card.full_time
Founded by MIT, The Engine's mission is to provide capital, resources, and comprehensive support to help founders build the next generation of world-changing companies. The Front Desk Assistant is a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Help Desk Technician

Help Desk Technician

TeamLogic IT of Northeast MassachusettsWoburn, MA, US
serp_jobs.job_card.full_time
TeamLogic IT of Northeastern Massachusetts.We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Clerk

Front Desk Clerk

Concord HospitalityWoburn, MA, US
serp_jobs.job_card.full_time
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the over...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Representative

Front Desk Representative

Kisco Senior LivingBrookline, MA, United States
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Representative provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. Availability : Full-Time - Weekends and overnight coverag...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Online Help Desk Associate

Online Help Desk Associate

TradeJobsWorkforce02476 Arlington, MA, US
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As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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IT Help Desk Manager

IT Help Desk Manager

MSPCABoston, MA, US
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This is a full time position, day shift, Monday through Friday.The Helpdesk Manager is responsible for overseeing the strategic and operational direction of the Helpdesk team, ensuring the delivery...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Help Desk Coordinator II

Help Desk Coordinator II

Bentley UniversityWaltham, Massachusetts, USA
serp_jobs.job_card.full_time
The Bentley IT Help Desk Coordinator II is an in-person onsite position (not remote or hybrid) that provides IT support at Bentley University at the IT Help Desk for computers and mobile devices.Su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Help Desk Support

Help Desk Support

VirtualVocationsDorchester, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for a Help Desk Support.Key Responsibilities Set up and configure computer systems, software, and equipment for new hires Troubleshoot and resolve a wide range of technical ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Help Desk Specialist

Help Desk Specialist

Seven Seven SoftwaresBoston, MA, US
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PRIMARY RESPONSIBILITIES (ordering supplies, receiving of equipment, and performing inventories) JOB REQUIREMENTS 2.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Help Desk Technician

IT Help Desk Technician

ZonesBoston, Massachusetts
serp_jobs.job_card.full_time
When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one : Zones – ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Receptionist / Front Desk

Receptionist / Front Desk

Cambridge Health AllianceCambridge, MA, US
serp_jobs.job_card.full_time +1
Clerical and Administrative Support.Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA’s temporary staffing department may have a role fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent

Front Desk Agent

Accor HotelsBoston, MA, United States
serp_jobs.job_card.full_time
Company Description Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Supervisor

Front Desk Supervisor

Royal Lahaina ResortCambridge, MA, US
serp_jobs.job_card.full_time
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Co-Op IT Help Desk

Co-Op IT Help Desk

EF Education FirstBoston, Massachusetts, United States
serp_jobs.job_card.full_time
Monday through Friday (in-office).The IT team at EF is responsible for delivering world class support services across EF's North American entities and its affiliates. North American IT organization ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Reception Desk Radiology

Reception Desk Radiology

Boston StaffingBoston, MA, US
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Job Summary : The Reception Desk Rep interacts extensively in person / via telephone with patients, the public, healthcare providers, support staff, and other Medical Center personnel.As a first point...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Front Desk / Receptionist

Front Desk / Receptionist

IST ManagementCambridge, MA, US
serp_jobs.job_card.full_time +1
IST Management is actively seeking a.Ideal candidates will have prior experience in a professional office setting, possess excellent communication abilities, are well versed in customer service and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Help Desk Support Engineer

Help Desk Support Engineer

Gamen GroupBoston, MA, US
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The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction. As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships.

Responsibilities include :

  • 5-8 years of experience in a support role or a similar position, preferably in the healthcare field, and with client interaction
  • Minimum of 3 years of Tier 1 and Tier 2 Support experience
  • Administrative experience in SQLServer and / or Oracle
  • Windows system administrative experience
  • Experience with SharePoint is a plus
  • Experience with documentation preparation and / or development of training material
  • Familiarity with several and a willingness to develop skills in the following :
  • First- and second-tier support for our various products
  • Troubleshooting IIS and .NET web-based applications
  • Troubleshooting Apache, Tomcat and Jboss
  • Troubleshooting database issues in SQL server and / or Oracle
  • JAVA based web applications experience a plus
  • Web Service and SOA applications
  • SAP Business Objects and Qlikview experience a plus
  • ETL tools (IBM InfoSphere Data Stage and Quality Stage, Kettle / Pentaho Data Integration) experience a plus
  • GRAILS experience a plus
  • 5-8 years of experience in a support role or a similar position, preferably in the healthcare field, and with client interaction
  • Interaction with clients and various internal engineering teams to drive problems to resolution quickly
  • Diagnose, solve and provide root cause analysis for application errors, data problems, and / or network issues
  • Manage remote software installations and upgrades
  • Document procedures for debugging issues, collecting data, getting system access, and other areas as necessary
  • Ability to deploy and support applications on various platforms and environments
  • Build and maintain successful client relationships
  • Deep sense of ownership and commitment
  • Bachelor’s degree, preferably in computer science
  • Able to support multiple projects / technologies simultaneously
  • Self-starter, ability to work well independently, excellent problem-solver, strong analytical, troubleshooting and organizational skills
  • Excellent written and verbal communication skills
  • Comfortable with a dynamic, fast paced work environment