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Help desk • cleveland oh

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IT Help Desk Technician

IT Help Desk Technician

N2NetCleveland, OH, United States
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We are looking for enthusiastic.Rapid Response (Helpdesk) Team Members.Information Technology and IT Security-related inquiries. You will answer queries on technical issues and assist clients in res...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Help Desk Manager

Help Desk Manager

VirtualVocationsCleveland, Ohio, United States
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A company is looking for a Help Desk Manager to lead its Business Operations Services Center Help Desk operations.Key Responsibilities Lead and manage the Help Desk team, including recruitment, t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Representative

Front Desk Representative

Hustle Notice BizCleveland, OH, US
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We are seeking a friendly and professional Front Desk Representative to join our dynamic team.In this role, you will serve as the first point of contact for our clients and visitors, ensuring a wel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Associate

Front Desk Associate

MJ Morgan GroupCleveland, OH, US
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We are looking for an experienced front desk associate to work within a fitness studio located Downtown, Cleveland, OH!.Our ideal candidate will be an experienced. Preferably with a background in fi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk Agent

Front Desk Agent

HEI Hotels and ResortsCleveland, OH, US
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Join our team at The Westin Cleveland Downtown! We're looking for an energetic, creative, and service-driven Front Desk Agent to be the welcoming face of our premier downtown property! If you have ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Agent

Front Desk Agent

InnVenturesIndependence, OH, US
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Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and thr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Associate

Front Desk Associate

SoulSpaceCleveland, OH, US
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Join us at Soul Space as a Front Desk Agent - Hospitality Liaison, where you will be the welcoming face and voice of our establishment, responsible for providing our guests with an exceptional expe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Help Desk Analyst

Help Desk Analyst

Pursuit AerospaceCleveland, OH, United States
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As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service.We...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Clerk

Front Desk Clerk

Hyatt HotelsCleveland, OH, US
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We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the over...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Representative

Front Desk Representative

Catch Vibe VoiceCleveland, Ohio, United States
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This role is the first point of contact for clients and visitors, ensuring every interaction reflects the company’s high standards. The ideal candidate will maintain a polished front-office environm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk Associate

Front Desk Associate

The Lash LoungeRocky River, OH, US
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The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States.We offer a complete menu of services including Perming, Tinting, Threading, and more.We are pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Associate

Front Desk Associate

Browns FitCleveland, OH, US
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Welcome to the Member Services Team at Browns Fit.You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent

Front Desk Agent

Highgate HotelsIndependence, OH, United States
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Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest RE...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Property Desk Adjuster

Property Desk Adjuster

EAC Claims Solutions LLCCleveland, OH, United States
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At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency.Join us in delivering exceptional service while upholding the highest standards of professionalism and co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Help Desk Technician

Help Desk Technician

Arrow InternationalCleveland, OH, United States
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Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions.We produce and distribute a wide array of products including consumables (pull tab t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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IT Help Desk Support - Level II

IT Help Desk Support - Level II

K2 Staffing, LLCCleveland, OH, United States
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Our client is a leading IT Solutions Company in the.Help Desk Support Level II Technician.An IT Technician's role is to ensure system operation and functionality so that end users can accomplish bu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Help Desk Analyst

Help Desk Analyst

WhitcraftCleveland, OH, United States
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As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service.We...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Desk Technician

Service Desk Technician

Insight GlobalShaker Heights, OH, United States
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We're seeking a jack-of-all-trades Service Desk Technician who is passionate about solving problems, eager to learn, and ready to get hands-on with a wide range of technologies.This role is perfect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Help Desk Technician

IT Help Desk Technician

N2NetCleveland, OH, United States
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Job brief :

We are looking for enthusiastic Rapid Response (Helpdesk) Team Members to provide technical assistance to our clients on Information Technology and IT Security-related inquiries. You will answer queries on technical issues and assist clients in resolving them.

An excellent Rapid Response Team Member must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to assist business clients who are not familiar with IT-related subjects.

Responsibilities :

  • Serve as a technician for customers seeking technical assistance over the phone or email
  • Perform remote troubleshooting through diagnostic techniques, tools, and pertinent questions, and remote access to computer systems
  • Determine the best solution based on the issue and details provided by clients
  • Walk the client through the problem-solving process and confirm the problem is resolved
  • Direct unresolved issues to other team members experienced in the issue
  • Provide accurate information on IT products and services
  • Record events, problems, and their resolution in our Connectwise ticketing system in real-time
  • Follow-up and update client status and information
  • Pass on any feedback or suggestions by clients to the appropriate internal team members
  • Identify and suggest possible improvements in procedures and processes

Requirements

  • Proven experience with technology in a client support role
  • Tech-savvy with working knowledge of some or all of the following; Cloud Servers and workstations, PCs, Servers, VoIP phone systems, IT Security, office automation products, operating systems, networking, and remote assistance
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and resolve technical issues
  • Excellent communication skills
  • Customer-oriented and client-focused.