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Help desk • hialeah fl

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Senior Help Desk Technician

Contact Government Services LLCMiami, FL, United States
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CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, con...[internal_linking.show_more]

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IT Help Desk Specialist (Bilingual English/Spanish)

Regis HR GroupMiami, FL, United States
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We are seeking a dynamic and bilingual IT Help Desk Specialist (English/Spanish) to join our technology support team.In this role, you will be the first point of contact for end-users seeking techn...[internal_linking.show_more]

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Medical Front Desk

Kendall Eye Institute IncMiami, FL, US
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Career Advancement Opportunities.As a Medical Front Desk, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new p...[internal_linking.show_more]

Front Desk Agent

RMG StaffingMiami, FL, US
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Front Desk Associate (Full-Time – Temporary 3 Months).Five Park – Miami Beach, FL.Monday to Friday, 9:30 AM – 5:00 PM.The ideal candidate will deliver exceptional service to residents, guests, and ...[internal_linking.show_more]

Help Desk Technician

United Way MiamiMiami, FL, United States
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Non-Exempt: 2 WKS+ Vacation Paid*.Competitive Health Benefits Package.Wellness Program Reimbursements up to $50/month.Short Term Disability at NO COST.Life Insurance & AD&D 2X Annual Salary at NO C...[internal_linking.show_more]

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Front Desk

UFC GymMiami, FL, US
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We Empower the Fighting Spirit in You!.Competitive base salary plus bonus.Comprehensive health benefits:.Full coverage for medical, dental, and vision.Complimentary access to all our fitness center...[internal_linking.show_more]

Help Desk Support Engineer

Booz Allen HamiltonDoral, FL
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Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security? You understand your customer’s environment and how to develop t...[internal_linking.show_more]

Help Desk Support Engineer

Booz Allen HamiltonDoral, FL, United States
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Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security? You understand your customer's environment and how to develop t...[internal_linking.show_more]

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Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCMiami, Florida, United States
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We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]

Front Desk

CITY ZERO LLCMiami, FL, US
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Careers Advancement Opportunities .We are seeking a friendly and organized.As the Front Desk Associate, you will be the first point of contact for our customers.You will greet customers as they arr...[internal_linking.show_more]

Front Desk Representative

Casa SmilesCoral Gables, FL, United States
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We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic.As a Front Desk Representative, you will be the first point of contact for our clien...[internal_linking.show_more]

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Front Desk

FirstService ResidentialCoral Gables, FL, US
[job_card.full_time] +1

As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision.Possess strong communication, telephone, and customer service skills.Be detailed oriented ...[internal_linking.show_more]

Front Desk

PF Miami Developers LLCWest Miami, FL, United States
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Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations.We strive to achieve Planet Fitness' mission to enhance people's lives by providin...[internal_linking.show_more]

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Phlebotomist/Front Desk

One MedicalDoral, FL, United States
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One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable.But this isn't your average doctor's office.We're on a mi...[internal_linking.show_more]

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Supervisor, Help Desk

University of MiamiCoral Gables, FL
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If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process.To learn how to apply for a faculty o...[internal_linking.show_more]

Remote Travel Help Desk Representative

Lees Dream VacationsCoral Gables, FL, USA
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[job_card.full_time]
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Remote Travel Help Desk Representative.In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience fr...[internal_linking.show_more]

Front Desk Operations

FirstService Residential CareersMiami, FL, United States
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Perform duties to provide administrative support to all functions within the Operations department including IT, Purchasing, Operations and Banking, working within the limits of standard or accepte...[internal_linking.show_more]

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Service Desk Specialist

GHTMiami, FL, USA
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GHT Corp is a corporation established to lead strategic processes and provide support services to a network of companies-whose shareholders are partners-dedicated to the cultivation, export, and ma...[internal_linking.show_more]

Front Desk Representative

Sunset Neurological Group LLCMiami, FL, United States
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We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic.As a Front Desk Representative, you will be the first point of contact for our clien...[internal_linking.show_more]

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Senior Help Desk Technician

Senior Help Desk Technician

Contact Government Services LLCMiami, FL, United States
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  • [job_card.full_time]
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Senior Help Desk Technician

CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

  • Backup/Restoration admin/support
  • File Server support
  • User Account/Mailbox administration
  • Software/Hardware installation
  • Handheld device installation/troubleshooting/support
  • Remote User setup/support/troubleshooting
  • End-user training
  • Creation of procedural documentation
  • Creation of spreadsheets/databases for tracking purposes
  • Record and update required information for all IT-related tickets utilizing ITIL
  • Creation of Incident work-log entries
  • Accurately answer user support questions of software and hardware in the EOUSA office environment
  • Maintain Account Management forms for new and departed users per Government policy and procedures
  • Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices
  • Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs' accessories, IT supplies, etc. using spreadsheets
  • Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications
  • Submit weekly status reports and monthly surveys
  • Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface
  • Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions

Qualifications:

  • One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include:
  • ITIL Foundations certification
  • Change Management experience
  • Active DOD clearance of Level 6 Public Trust or above

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package:

  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!