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Help desk h1.location_city

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Help desk • louisville ky

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Front Desk Agent

Courtyard Louisville DowntownLouisville, KY, US
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Your next opportunity to shine in hospitality is here at Courtyard Louisville Downtown!.If you’re organized, customer-focused, and ready to grow with a dynamic team, we’d love to meet you.The Front...[internal_linking.show_more]

Front Desk Agent

Hilton Garden Inn NortheastLouisville, KY, USA
[job_card.full_time]
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The beautiful Hilton Garden Inn - Paddock Shops is.The Front Desk Agent will be the ambassador for the hotel.Responds in a professional and courteous manner to arriving, departing and in-house gues...[internal_linking.show_more]

Front Desk Receptionist

America's BestClarksville, Indiana, United States
[job_card.full_time]

What would you do? – The Specifics.Ensures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers, screens, and forwards inc...[internal_linking.show_more]

Hotel Front Desk Supervisor

Holiday Inn Express & Suites Louisville DowntownLouisville, KY, US
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Seeking a committed individual with at least one year of hotel experience to join us as a Hotel Front Desk Supervisor at our Louisville, KY, property.Your main responsibility will be overseeing fro...[internal_linking.show_more]

Help Desk Tech

Dismas CharitiesLouisville, KY, USA
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Dismas Charities provides quality, cost-effective community-based residential and non-residential supervision and treatment services.This entry-level position earns.We offer excellent health, denta...[internal_linking.show_more]

Front Desk Agent

The Seelbach HiltonLouisville, KY, USA
[job_card.full_time]
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To act as a hotel ambassador with gracious professionalism by providing service above and beyond guests expectations.Greet customers immediately with a friendly and sincere welcome.Use a positive a...[internal_linking.show_more]

Help Desk Analyst

Bastian SolutionsLouisville, KY
[job_card.full_time] +1

Nelson Miller Pkwy, Louisville, Kentucky 40223.Third Floor, Indianapolis, Indiana 46290.Bastian Solutions is looking for a Help Desk Analyst to support our internal employees.The ideal person will ...[internal_linking.show_more]

Service Desk Engineer

GFI DigitalLouisville, Kentucky, United States
[job_card.full_time]

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping businesses thrive for over 25 years.From managed IT and print solutions to networking, security, an...[internal_linking.show_more]

Front Desk Agent

Crestline Hotels and ResortsLouisville, Kentucky, United States, 40202
[job_card.full_time]
[filters_job_card.quick_apply]

Your next opportunity to shine in hospitality is here at Courtyard Louisville Downtown!.If you’re organized, customer-focused, and ready to grow with a dynamic team, we’d love to meet you.The Front...[internal_linking.show_more]

Front Desk Agent

Home2 Suites By Hilton Louisville Downtown NuLuLouisville, KY, US
[job_card.full_time]

Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns.Your friendly demeanor and attention to detail help create a welcoming and seamle...[internal_linking.show_more]

IT Help Desk

A-Line Staffing Solutions LLCLouisville, KY, US
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Title: IT Help Desk Pay Rate: $20.Location: Louisville, KY – candidates must be local for onsite training before transitioning to a fully remote schedule Schedule: 8-hour shifts starting between 8:...[internal_linking.show_more]

Front Desk Clerk

AC HotelLouisville, KY
[job_card.full_time]

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.Your role is key to the over...[internal_linking.show_more]

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCJeffersonville, Indiana, United States
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[job_card.part_time]

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]

Front Desk Clerk (7am - 3pm)

Derby City Gaming & HotelLouisville, KY, US
[job_card.full_time]

Derby City Gaming & Hotel boasts nearly 1,300 of the latest games, a grab-n-go restaurant, Oliver’s Chophouse & Bourbon Bar, a Kentucky Derby-themed hotel, and live music! The newly expanded Derby ...[internal_linking.show_more]

Emergency Medicine Physician Is Wanted for Locums Help in KY

HealthEcareers - ClientLouisville, KY, USA
[job_card.full_time]

Global Medical Staffing JOB‐3211196.In the early 1990s, Australia and New Zealand had an urgent need for doctors.A need we were born to fill in the form of an unprecedented business.Since then, we?...[internal_linking.show_more]

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Reception Desk Agent

Paul Mitchell SchoolsLyndon, KY, USA
[job_card.full_time]
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Would you like a job where you can meet lots of great people, have pleasant interactions, gain valuable customer service experience, and develop new administrative skills? If that sounds exciting t...[internal_linking.show_more]

IT Help Desk - IT Help Desk

MindlanceLouisville, KY
[job_card.full_time]

We will need at least of the to be able to work Night Shift - starting around pm, day shift is starting at or am.Remote is OK but needs to train on site so must be local.The position is responsible...[internal_linking.show_more]

Front Desk Supervisor

SENTA PartnersLouisville, US
[job_card.full_time]

Advanced ENT & Allergy, a leading otolaryngology practice and an affiliate of SENTA Partners, is committed to serving greater-Louisville community.Our practice boasts a team of three Physicians, in...[internal_linking.show_more]

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Front Desk receptionsit- Child and Family Division

Seven Counties Services, Inc.Louisville, Kentucky
[job_card.full_time]

Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line switchboard, forwarding calls to voice mail or appropriate staff member, taking and d...[internal_linking.show_more]

Front Desk Agent

Front Desk Agent

Courtyard Louisville DowntownLouisville, KY, US
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  • [job_card.full_time]
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Your next opportunity to shine in hospitality is here at Courtyard Louisville Downtown!

As a Front Desk Agent, you will play a key role in creating a smooth, welcoming, and memorable experience for every guest who walks through our doors.

If you’re organized, customer-focused, and ready to grow with a dynamic team, we’d love to meet you.


Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths:

Front Desk Supervisor – Front Desk Manager – Front Office Manager - Operations Manager-Assistant General Manager – General Manager –Area Vice President of Operations

Key Duties & Responsibilities:

  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.