Help desk • oklahoma city ok
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IT Support Specialist (Help Desk I/II)
Location: Oklahoma City, OK
Department: Information Technology
Reports To: Network Administrator / IT Manager
Wheeler Bio is a rapidly growing biomanufacturing company based in Oklahoma City, working at the forefront of biologics development and manufacturing. The team partners with innovative biotech companies to accelerate the delivery of life-changing therapies through a collaborative, science-driven approach.
Position Summary
We’re looking for someone who can handle day-to-day support while also stepping into systems and infrastructure work as needed. This role is critical to daily operations—supporting end users, maintaining core systems, and assisting with infrastructure tasks in a fast-paced, regulated environment.
The right candidate will operate across support, systems, and light network responsibilities, with exposure to servers, cloud services, and business-critical applications.
Key Responsibilities
End User Support (Primary Focus)
Systems & Server Support
Network & Infrastructure Support
Operational Support
Preferred Qualifications
Key Traits for Success
