serp_jobs.filters_job_card.part_time Help desk serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Help desk • san antonio tx
serp_jobs.last_updated.last_updated_variable_days
A company is looking for a Help Desk Manager to lead its Business Operations Services Center Help Desk operations.Key Responsibilities Lead and manage the Help Desk team, including recruitment, t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Tier 1 Technical Support Technician receives calls and emails from customers concerning problems with various hardware and Xpient Software systems.
Each call and email received will have a case ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
POSITION SUMMARY / RESPONSIBILITIES.Responds to all trouble calls concerning on-line service, network or end-user related problems.
Provides an interface for end-users seeking assistance.Documents pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Help Desk Support Agent to join our team.The focus of this job is on producing high quality, detailed work based on guidelines and procedures.
If you have technical experience in computer repair,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs.
Through collaborative interactions with customers, team membe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are looking for a skilled Help Desk Analyst I to join our team in San Antonio, Texas.In this role, you will provide technical support for macOS and iOS devices, ensuring seamless operations for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Help Desk / Systems Administrator.Belong, Connect, Grow, with KBR!.Help Desk / Systems Administrator.Cyber Security Solutions (CSS) Operating Unit.
CSS delivers defensive cyber services and solution...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Technical Help Desk Representative.At Netfor, we deliver exceptional customer care and technical support to businesses and technology users across the U.
Founded in 1995, we serve tens of thousands ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
SHIFT : SAT & SUN 6am - 8pm & MON 6am - 2pm (Training M-F 6 am-2pm) (36 hours).Provides technical support and troubleshooting to network, desktop, and / or systems hardware and software.May coach and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs.
Through collaborative interactions with customers, team membe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Provides in-person, phone and email help desk support and assists with production activities as well as coordinates the administration of the Help Desk system with the Help Desk Lead.Contributes to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Tier 1 Technical Support Technician.The Tier 1 Technical Support Technician receives calls and emails from customers concerning problems with various hardware and Xpient Software systems.Each call ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This is a great entry level position to gain hands on experience in Information Technology.This position requires but not limited to on site pc support (application and hardware) minor networking d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Insight Global is hiring a Level II Help Desk Analyst for a global leader in graphic solutions in San Antonio, TX.The Help Desk Analyst will provide frontline IT support for all locations worldwide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Supports one or more Help Desk systems developed and operated by ASM Research.Participates as a member of a team that handles inquiries from users for multiple applications.Assesses the customers’ ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Provide exceptional Customer Service to our end-user.Diagnose computer problems, networking technology issues, install software, and perform tests on computer equipment and programs.Troubleshoot te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Associate Network / Helpdesk Engineer.Associate Network / Helpdesk Engineer.Top Secret Clearance with SCI eligibility.They will have a strong background in the management and maintenance in Microsoft S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced environment! We are a customer service company first and an IT company second.We are an outsourced I...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Help Desk Manager
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serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Help Desk Manager to lead its Business Operations Services Center Help Desk operations.
Key Responsibilities
Lead and manage the Help Desk team, including recruitment, training, and performance evaluation
Design and improve help desk procedures and standards to ensure high-quality support services
Monitor ticket queues and ensure timely resolution of support inquiries in line with service level agreements
Required Qualifications
Ability to obtain a U.S. Federal Position of Trust clearance designation
Bachelor's Degree in a related field is required
Minimum of five years' experience working in Medicare programs preferred
Experience managing a Help Desk team of 100+
Proficiency with tools such as SNOW / CXOne / JIRA / Confluence