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Help desk • sunnyvale ca

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IT Help Desk Support - Level II (MSP)

IT Help Desk Support - Level II (MSP)

K2 Staffing, LLCSanta Clara, CA, United States
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Our client is a leading Managed Services Provider (MSP) located in.A successful candidate will have a track record of understanding in business desktop and server technologies that must include : Wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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FRONT DESK AGENT

FRONT DESK AGENT

Crestline Hotels & ResortsPalo Alto, CA, US
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Prado Hotel, Downtown Palo Alto.The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special reques...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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HELP DESK TECHNICIAN

HELP DESK TECHNICIAN

San Jose Evergreen Community College DistrictSan Jose, CA, United States
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CLASSIFIED EMPLOYMENT OPPORTUNITY.ITSS (Information Technology Support Services).Annual Salary (Range 95 : Classified Salary Schedule Fiscal Year 2025-2026). Starting placement is generally at Step 1...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Help Desk Support - Work from home

Help Desk Support - Work from home

TEKsystemsSanta Clara, CA, US
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Description : • • Provide helpdesk support and resolve problems.Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help Desk Manager

Help Desk Manager

VirtualVocationsSanta Clara, California, United States
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A company is looking for a Help Desk Manager to lead its Business Operations Services Center Help Desk operations.Key Responsibilities Lead and manage the Help Desk team, including recruitment, t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Help Desk Technician

IT Help Desk Technician

Foxconn Industrial Internet - FIISan Jose, CA, US
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The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users.You'll be respons...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk

Front Desk

UFC GymSunnyvale, CA, US
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We Empower the Fighting Spirit in You!.Competitive base salary plus bonus.Comprehensive health benefits : .Full coverage for medical, dental, and vision. Complimentary access to all our fitness center...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Manager

Front Desk Manager

SpengaLos Gatos, CA, US
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Join Our Team as a Front Desk Manager.SPENGA brings a unique all-in-one experience to boutique fitness.Join one of the fastest growing companies in fitness, with lots of opportunities for future gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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IT Help Desk (Mandarin)

IT Help Desk (Mandarin)

IntelliPro GroupSunnyvale, CA, US
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Administrative Assistant / Receptionist.Location : Sunnyvale, CA (Onsite) Full time Pay rate : $28- $30 / hr.Bilingual : Fluent in English and Mandarin. Proficiency in Mandarin is preferred as the succes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
HELP DESK TECHNICIAN

HELP DESK TECHNICIAN

San Jose City CollegeSan Jose, CA, US
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The Help Desk Technician reports to the Supervisor of Help Desk and Reprographics at the District Office.The work schedule is 12 months per year. 40 hours per week; Monday – Friday; 8 : 00 a.This pos...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help Desk Tier 2 - Senior

Help Desk Tier 2 - Senior

AAC IncMountain View, CA, US
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Provides Tier 2 desktop support to users for PC, server, mainframe applications, and hardware including but not limited to operating systems, email, standard desktop applications, printers, mobile ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Deal Desk Manager

Deal Desk Manager

AppZenSan Jose, CA, United States
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AppZen is the leader in autonomous spend-to-pay software.Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Online Help Desk Associate

Online Help Desk Associate

TradeJobsWorkforce95113 San Jose, CA, US
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As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk

Front Desk

Think AcademySan Jose, CA, US
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Location : San Jose, Los Altos (may be required to commute to the Los Altos site).Type : Full-Time | 30-40 hrs / week (TuesdaysSunday). Compensation : $22$28 / hour (Based on experience).Benefits : Health I...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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IT Help Desk Technician

IT Help Desk Technician

Foxconn AssemblySan Jose, CA, United States
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The IT Helpdesk Technician will be the first point of contact for all IT-related issues,.Your role is vital in maintaining user. IT services align with Ingrasys' operational needs and global.First-L...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help Desk Tier 2 - Senior

Help Desk Tier 2 - Senior

AACMountain View, CA
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Technology and Computer-related.Mountain View, CA • ID : 25-024 • Full-Time / Regular.Provides Tier 2 desktop support to users for PC, server, mainframe applications, and hardware including but not li...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk

Front Desk

Think Academy USSan Jose, CA, US
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Full-Time | 30-40 hrs / week (Tuesdays–Sunday).Health Insurance | 401K | Paid Sick leave | Growth Opportunities in Education Sector. Think Academy is looking for a highly motivated and service-o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Coordinator

Front Desk Coordinator

Robert HalfSunnyvale, CA, US
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We are looking for an organized and proactive Front Desk Coordinator to join our team on a contract basis in Sunn, California. In this role, you will be the first point of contact for patients, ensu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk

Front Desk

Burke WilliamsSan Jose, CA, US
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We exist to transform your day.We are a family-owned business committed to taking care of you while you take care of our guests providing them with the highest level of customer service.Open for al...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Help Desk Support - Level II (MSP)

IT Help Desk Support - Level II (MSP)

K2 Staffing, LLCSanta Clara, CA, United States
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Summary

Our client is a leading Managed Services Provider (MSP) located in Santa Clara, CA and they are in need of a IT Helpdesk Support Level II . A successful candidate will have a track record of understanding in business desktop and server technologies that must include : Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.

Duties & Responsibilities

  • End-User assistance
  • Point person with Windows Desktop related issues
  • Assist with Windows Servers
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
  • Network Services and Equipment Installation
  • LAN / WAN Installation and Maintenance Support
  • Network Hardware Support and Installation
  • Door card access, wander guard, lighting, HVAC

Qualifications & Requirements

  • Having worked with a Managed Services Provider (MSP) in the past is a MUST!
  • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
  • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja)
  • PSA (or Ticketing) software experience (i.e. Autotask)
  • History of network and firewall administration (Sonicwall & Meraki).
  • Basic knowledge of network, server, and workstation troubleshooting knowledge.
  • Excellent customer service skills (courteous, tactful, and professional demeanor).
  • Excellent written and verbal communication skills, with experience presenting to groups.
  • Reliable work ethic.
  • A willingness to learn and grow

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