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Help desk manager h1.location_city

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Help desk manager • columbia sc

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Help Desk Technician

Lose DesignColumbia, SC, United States
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About the job Help Desk Technician.We are looking for a Help Desk Technician who will be responsible for delivering exceptional front desk role, maximising customer satisfaction, and building and i...[internal_linking.show_more]

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Pulmonologist Is Wanted for Locums Help in South Carolina

HealthEcareers - ClientColumbia, SC, USA
[job_card.full_time]

Some locum assignments can be as short as a day, others, years.Some are far from home, others are local.Whatever it is you're looking for, we offer true opportunities, not just postings.CompHealth ...[internal_linking.show_more]

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1.20 Service Desk Specialist

Focused HR SolutionsColumbia, South Carolina, United States
[job_card.permanent]
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This job is 50% on-site in Columbia, SC .Our direct client has an opening for an IT SERVICE DESK 10955-1 .This position is up to 12 months, with the option of extension, and is in Columbia, SC.Corp...[internal_linking.show_more]

Help Desk Technician

TriOptus LLCColumbia, SC, United States
[job_card.full_time]

Will respond to texts, emails, and calls on technical issues.In addition, the technician will document and analyze technical issues and customer interactions, manage and update help desk tickets, a...[internal_linking.show_more]

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Help Desk Support Specialist, Senior

State of South CarolinaColumbia, SC, United States
[job_card.full_time]

Agency Specific Application Procedures::.Qualified individuals may apply online at www.To be considered, all sections of the application must be fully completed, including detailed work history and...[internal_linking.show_more]

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An Anesthesiologist Is Wanted for Locums Help in South Carolina

Weatherby HealthcareColumbia, US
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Bilingual (Italian/English) Service Desk Analyst

CAIColumbia, SC, United States
[job_card.part_time]

Bilingual (Italian/English) Service Desk Analyst.CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.We have over 40 years of excellence in uniting talent ...[internal_linking.show_more]

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Help Desk Coordinator

Columbia State Community CollegeColumbia
[job_card.full_time]

The Help Desk Coordinator provides operational leadership for the IT Help Desk, ensuring high‑quality, timely technical support services for students, faculty, and staff across all campuses.This ro...[internal_linking.show_more]

IT Help Desk Technician Specialist

Epworth Children's HomeColumbia, SC, USA
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For more than 126 years, Epworth Children's Home has grown and adapted to the individual needs of children and families by providing a safe and nurturing environment, evidence-based practices, and ...[internal_linking.show_more]

Experienced Surety Bond Desk Adjuster

SedgwickColumbia, SC, United States
[job_card.full_time]

By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.We invite you to grow your c...[internal_linking.show_more]

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Help Desk Agent

Cayuse HoldingsColumbia, SC, United States
[job_card.full_time]

Employment in this role is conditional upon successful execution of the contract by the client.The Help Desk Agent is responsible for providing first-line technical support and customer service to ...[internal_linking.show_more]

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Help Desk Technician:: Columbia, SC

STIColumbia, SC, United States
[job_card.full_time]

Years of experience with Microsoft Entra ID and general Microsoft administration.Ability to work independently and collaboratively in a team setting.Excellent communication and documentation skills...[internal_linking.show_more]

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Remote Travel Help Desk Representative

Lees Dream VacationsColumbia, SC, USA
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[job_card.full_time]
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Remote Travel Help Desk Representative.In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience fr...[internal_linking.show_more]

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Pulmonologist Is Wanted for Locums Help in South Carolina

CompHealthColumbia, US
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Some locum assignments can be as short as a day, others, years.Some are far from home, others are local.Whatever it is you're looking for, we offer true opportunities, not just postings.CompHealth ...[internal_linking.show_more]

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Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCColumbia, South Carolina, United States
[filters.remote]
[job_card.part_time]

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]

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Front Desk Agent

Tru by HiltonColumbia, SC
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The front desk agent is often the first person to interact with guests.As the friendly face of the property, the front desk agent has a relatable personality and a great desire to work with people....[internal_linking.show_more]

Weekend Barn Help

InsideHigherEdColumbia, South Carolina, United States
[job_card.full_time] +1

Building/Grounds Specialist III.Blythewood, SC (One Wood Farm).About University of South Carolina:.From the Upstate to the Lowcountry, the University of South Carolina system is transforming the li...[internal_linking.show_more]

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Front Desk Agent/ Guest Services Rep - Hiring Immediately

Maya HotelsColumbia, SC, United States
[job_card.full_time] +1

Front Desk Agent/ Guest Services Rep.Benefits for eligible employees include Medical, Dental and Vision Insurance, Employer Paid Life Insurance, 401K with Employer Contribution, PTO, Career Growth ...[internal_linking.show_more]

Help Desk Technician

Help Desk Technician

Lose DesignColumbia, SC, United States
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  • [job_card.full_time]
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About the job Help Desk Technician

We are looking for a Help Desk Technician who will be responsible for delivering exceptional front desk role, maximising customer satisfaction, and building and improving customer relationships.

Job Summary:

Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Help Desk Technician to join the Team.

Joining our team as a Help Desk Technician, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.

Duties:

  • Reply to incoming calls from customers including products and service questions and general information.
  • Refer to customer scripts when working through difficult situations.
  • Follow and where possible improve departmental processes and company service standards.
  • Ensure that all databases are kept up-to-date with progressing work and client details.
  • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
  • Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
  • Keep track of customer accounts and make updates with new account information as necessary.
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
  • All other duties and responsibilities as assigned.
Qualifications:
  • Previous work in a customer-facing position.
  • High school diploma, G.E.D. or equivalent.
Required Skills:
  • Excellent customer service skills and attitude.
  • Problem-solving skills.
  • Proficient with office equipment.
  • Attention to detail.
  • Excellent written and verbal skills.
  • Excellent interpersonal skills.
Requirements:
  • Knowledge of Office Suite preferred.
  • Self-motivated and team-orientated.
  • Previous customer service experience.
  • Must have access to reliable transportation.
  • Ability to work as a member of a team.
Benefits:
  • Competitive Pay.
  • Career Development.
  • Holidays: 25 days + bank holidays.
  • Pension Scheme.
  • Paid Time Off (PTO).
  • 401(k) fixed contribution.
  • Life Insurance.


About Lose Design:

At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.