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Help desk manager h1.location_city

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Help desk manager • oakland ca

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Help Desk Specialist

Think ConnectedSan Francisco, CA, US
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Think Connected is looking for entrepreneurial and skilled IT professionals interested in joining a fun and fast-paced IT services firm.Our office is located in the East Cut district of San Francis...[internal_linking.show_more]

Deal Desk Manager, Enterprise

NotionSan Francisco, CA, United States
[job_card.full_time]

It's a great time to join the Notion Deal Desk! We are moving up-market, and need a strategic, creative, and thoughtful partner for our Enterprise Sales Team.You will shepherd our biggest deals acr...[internal_linking.show_more]

Help Desk San Francisco

Eleven RecruitingSan Francisco, CA, United States
[job_card.full_time]

We are a specialized technology staffing agency supporting professional and financial services companies.Why do we stand out in technology staffing? We listen and act as advisors for our candidates...[internal_linking.show_more]

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Remote Travel Help Desk Representative

Lees Dream VacationsSan Francisco, CA, USA
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[job_card.full_time]
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Remote Travel Help Desk Representative.In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience fr...[internal_linking.show_more]

IT Consultant (IT Help Desk Consultant)

Jones ITSan Francisco, California, United States
[job_card.full_time]

Come work in a company with an inclusive culture of collaboration.We offer excellent opportunities to grow professionally and learn alongside.Our headquarters is located at.SoMa district of San Fra...[internal_linking.show_more]

Senior Manager, Procurement Help Desk

OpenAISan Francisco
[job_card.full_time]

The Procurement organization enables our mission by ensuring every dollar is spent responsibly, compliantly, and efficiently.As a key part of this function, the Procurement HelpDesk connects thousa...[internal_linking.show_more]

IT Help Desk Analyst

Revel StaffingSan Francisco, CA, United States
[job_card.full_time]

A respected defense industry organization is conducting a.This role offers hybrid flexibility and the opportunity to work with enterprise-level systems supporting defense-related clients.Serve as t...[internal_linking.show_more]

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Senior Help Desk Technician II

ClearanceJobsSan Francisco, CA, United States
[job_card.full_time]

Senior Help Desk Technician II.CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management...[internal_linking.show_more]

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Front Desk

International Art Museum of AmericaSan Francisco, CA, United States
[job_card.full_time]

As our Front Desk volunteer you will be the first point of contact for our guests entering the Museum, so a welcoming and positive attitude is a must! You will be responsible for greeting each gues...[internal_linking.show_more]

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Desk Clerk

Tenderloin Housing ClinicSan Francisco, CA, United States
[job_card.full_time]

Answer phone in a professional and helpful manner, take messages, and transfer calls as needed.Greet tenants, staff, and visitors cordially to the hotel and set a hospitable tone.Receive and approp...[internal_linking.show_more]

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Front Desk Specialist

MQ Referrals OnlyOakland, CA, United States
[job_card.full_time]

Marqeta's headquarters in Oakland, California, you will manage the office's front desk and visitor requirements.This is a staffing agency position.The selected candidate will be employed by TCWGlob...[internal_linking.show_more]

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Service Desk Robotics Engineer

ROBOTSan Francisco, CA, United States
[job_card.full_time]

As a Service Desk Robotics Engineer.Service Desk Team, it could be a great opportunity for you to join us! You should have the right technical knowledge, understanding and communication skills in o...[internal_linking.show_more]

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Residence Custodial & Desk Representative

YMCA of the East BayBerkeley, CA, United States
[job_card.full_time]

Residence Custodial & Desk Representative.Job Category: Association Roles.Requisition Number: RESID001932.Holiday Bonus for Full Time Staff.Schedule would be 2pm to 10 pm with Tuesdays, Wednesdays,...[internal_linking.show_more]

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Front Desk Coordinator

GoodfireSan Francisco, CA, United States
[job_card.full_time]

We're seeking a Front Desk Coordinator to join our growing team! You'll serve as the face of the company, creating a welcoming and professional environment for team members, candidates, and guests....[internal_linking.show_more]

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Service Desk Engineer

Business WireSan Francisco, CA, United States
[job_card.full_time]

A Service Desk Engineer supports Business Wire employees by troubleshooting, diagnosing, and resolving problems related to computer hardware, operating system, applications, networking, and periphe...[internal_linking.show_more]

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Help Desk Analyst (4329)

LifeLong Medical CareBerkeley, CA, United States
[job_card.full_time]

Responsibilities include, but are not limited to problem-solving assistance to users regarding the operation of computer software.Also provides basic project coordination and training for system up...[internal_linking.show_more]

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Online Help Desk Associate

TradeJobsWorkforce94124 San Francisco, CA, US
[job_card.full_time]

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and...[internal_linking.show_more]

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Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCEmeryville, California, United States
[filters.remote]
[job_card.part_time]

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]

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Residence Custodial & Desk Representative

YMCABerkeley, CA, United States
[job_card.full_time]

Holiday Bonus for Full Time Staff.Schedule would be 2pm to 10 pm with Tuesdays, Wednesdays, or Thursday off.These general functions will be carried out in keeping with the Goals, Policies and Missi...[internal_linking.show_more]

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Help Desk Specialist

Help Desk Specialist

Think ConnectedSan Francisco, CA, US
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  • [job_card.full_time]
[job_card.job_description]
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Think Connected is looking for entrepreneurial and skilled IT professionals interested in joining a fun and fast-paced IT services firm. Our office is located in the East Cut district of San Francisco. We are looking for top-notch IT professionals who thrive and enjoy providing services that keep our customers' businesses humming. Founded in 2003, Think Connected is well versed in providing proven standard solutions to a wide array of small to medium-sized businesses. We manage clients from a spectrum of industries including architecture, engineering, sustainability consulting, real estate development, construction, and data center operators. By combining Managed Services, Data Center Services, Consulting Services, and Supplemental IT Support together, Think Connected is a true single-source IT Service provider in the SMB market.

You are a multi-faceted superstar that loves getting up in the morning to make people's lives better and more efficient through the use of information technology. You have been known to take on projects where you have had minimal subject matter exposure and have exceeded all expectations on your delivery of those projects. If this sounds like you, please ensure you meet the requirements below and submit your resume today!

Compensation/Benefits:

  • Highly Competitive Salary, Commensurate with Experience
  • Health, Dental and Vision insurance
  • Matching 401k plan
  • Ample PTO and paid company holidays
  • Performance-based bonuses

Requirements:

  • Bachelor's Degree with 2+ Years IT Experience
  • Passion for IT Technology and Delivery
  • Impeccable communication and organizational skills with exceptional attention to detail
  • Capable time management skills
  • Friendly disposition and a great sense of humor
  • Loves working with and helping people

Desired Skills:

  • Physical Setup Rack, stack, and connect networking gear, servers, workstations, and related peripherals
  • Desktop Support MS and Mac based Workstations
  • System Administration Account and permission setting within MS365 (Email, SharePoint, MS Teams, etc) and/or Google Workspace Basic configuration of Microsoft Server Administration (including Active Directory and Group Policy) for on prem and Azure Creating, managing, and maintaining backup systems and software Configuring users and devices for VOIP services like MS Teams, Zoom, Ring Central, or GoTo
  • Security Antivirus Installation and Management
  • Remote Monitoring and Management Autotask/Datto or similar systems MDMs

Responsibilities:

  • Follow and support management in their direction and leadership and collaborating in achieving company goals
  • Provide best-in-class IT services to Think Connected's customers
  • Maintain excellent customer service to all customers in all situations
  • Manage tickets assigned to you and complete responsibly
  • Consistently track billable project and task time
  • Implement portions of larger well-defined projects on time
  • Follow known procedures with accuracy and consistency
  • Demonstrate initiative and maintain a high degree of professional conduct at all times
  • Seek opportunities to improve knowledge, skills, and performance
  • Setup and maintenance of all computer and peripheral hardware
  • Assist with monitoring and tracking of service tickets to ensure that resolution occurs within the customer's scope of services
  • Manage and assist in the maintenance or repair of appropriate technologies and peripherals to ensure availability and good working condition of all equipment
  • Develop and maintain knowledge of the customer's specific business environment

Job Type:

  • Full-time
  • This is a 100% onsite position in San Francisco

Experience:

  • IT Services/Helpdesk Support: 2 years (Required)
  • MSP: 1 year (Preferred)

Education:

  • Bachelor's Degree (Required)

Additional Considerations (pluses):

  • Managed service experience
  • Desire to gain more exposure to best in class technology services
  • SharePoint Online implementation
  • Database design or administration
  • Scripting or coding skills (HTML 5.0/CSS, Powershell, JavaScript, etc)
  • Experience utilizing Autotask & Datto RMM to perform MSP functions

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.