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Help desk manager h1.location_city

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Help desk manager • olathe ks

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Service Desk Technician

Advantage TechOlathe, KS, United States
[job_card.full_time]

Advantage Tech is looking for a Service Desk person for our Olathe, KS client.You will be helping out with computer replacements.Provides proactive, high level of customer service to employees on a...[internal_linking.show_more]

 • [job_card.promoted]

Front Desk Attendant at All American Indoor Sports

Challenger SportsLenexa, KS, US
[job_card.part_time]

All American Indoor Sports (AAIS) is seeking friendly, professional, and reliable team members to join our Front Desk staff.As the first point of contact for our guests, you’ll play a key role in p...[internal_linking.show_more]

Maintenance Manager

Tech One ITNew Century, KS, US
[job_card.full_time]

The Maintenance Manager, current dairy experience required, will manage and control the maintenance function in the plant and be responsible for all equipment and technical issues.Management of the...[internal_linking.show_more]

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Shop Manager

GpacOlathe, Kansas, United States
[job_card.full_time]
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Recognized for fostering safe working conditions, utilizing the best equipment, and nurturing an enjoyable work culture, our client is seeking to hire a qualified.Shop Manager for heavy equipment a...[internal_linking.show_more]

Assistant Manager

Flynn PaneraOlathe, Kansas
[job_card.full_time]

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes.Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to...[internal_linking.show_more]

General Manager

Arby'sOlathe, Kansas, US
[job_card.full_time] +1

Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants.Today we are the largest Arby’s franchisee in the world and continue grow by building new stores and acquiring other...[internal_linking.show_more]

Front Desk Receptionist

B Street CollisionOlathe, Kansas, United States, 66061
[job_card.full_time]
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B Street Collision has been family owned and operated since 1978, and we’ve worked hard to keep that family feel while offering the benefits and resources of a larger company.With 15 locations and ...[internal_linking.show_more]

Hotel Front Desk Agent

KMG HotelsOlathe, Kansas, United States
[job_card.part_time]
[filters_job_card.quick_apply]

Front Desk Agent / Marriott Courtyard Olathe.Courtyard by Marriott Kansas City Olathe.Responsible for providing superior service to all guests in accordance with the rules, regulations, policies, a...[internal_linking.show_more]

Manager

Culver's (Vincennes)Lenexa, KS, United States
[job_card.full_time]

We are looking to add to our leadership team for a new location that will open in Fall of 2026.We will conduct interviews and training at some of our other locations prior to opening.Culver's is lo...[internal_linking.show_more]

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Assistant Manager

PaneraOlathe, KS, US
[job_card.full_time]

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes.Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to...[internal_linking.show_more]

Business Development Manager

Staff4SuccessLenexa, KS, US
[job_card.full_time]
[filters_job_card.quick_apply]

Our client is a privately held, minority and Hispanic owned light industrial staffing firm with offices in multiple states and more than 2,000 field employees on assignment daily.They are seeking a...[internal_linking.show_more]

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Help Your Students Connect: Host an International Exchange Student!

AnB EducationGardner, KS, United States
[job_card.full_time]

Do you want to make a difference in a young person's life while you learn about another culture, create and build friendships and make ever-lasting memories? Do you have a caring heart and extra sp...[internal_linking.show_more]

 • [job_card.promoted]

Salon Manager

Great ClipsGardner, KS
[job_card.full_time]

Got shears and a winning attitude? Want to support other stylists? Then let's talk! Maybe you're a stylist who wants more responsibility or you're looking for a new opportunity? If this sounds like...[internal_linking.show_more]

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCGardner, Kansas, United States
[filters.remote]
[job_card.part_time]

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]

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Manager

Chili's Grill & BarOlathe, KS, United States
[job_card.full_time]

This location is operated by an independent franchise owner.When applying, please note that current job availability is found by clicking the link to the franchise specific hiring website.Acts as t...[internal_linking.show_more]

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Assistant Manager

Jersey Mike's SubsOlathe, KS, US
[job_card.full_time]

Rate of pay includes tips and is based on experience.Assistant Managers help oversee in-store operations alongside the General Manager.The Assistant Manager plays a major role in ensuring the store...[internal_linking.show_more]

Assistant Manager

Slim ChickensLenexa, KS
[job_card.full_time]

Slim Chickens is a leading national brand in the fast-growing emerging 'better chicken' fast-casual segment.This is a great opportunity for starting and growing a career in the restaurant field.Be ...[internal_linking.show_more]

Club Manager

Genesis Health ClubsOlathe, KS, US
[job_card.full_time]

Ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations.Execution and inspection of all sales operations including the activities of all Fitn...[internal_linking.show_more]

Manager

Culver'sLenexa, KS, US
[job_card.full_time]

Whether we’re cooking the perfect ButterBurger® to order or scooping up our freshest batch of the Flavor of the Day, we work hard to ensure you will always leave happy.It all goes back to our small...[internal_linking.show_more]

Service Desk Technician

Service Desk Technician

Advantage TechOlathe, KS, United States
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  • [job_card.full_time]
[job_card.job_description]

Advantage Tech is looking for a Service Desk person for our Olathe, KS client. You will be helping out with computer replacements.
Job Description
General Responsibilities:
Provides proactive, high level of customer service to employees on a variety of technical and support issues including or involving the following but not limited to: company-provided computer systems, operating systems, LAN/WAN, printers and application software. Respond to employee inquiries, runs diagnostic programs, installs hardware and software, isolates problems and determines/implements a solution.

Essential Roles and Responsibilities:

  • Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance.
  • Open and/or close work orders (via IT Service Desk software) on each call received.
  • Escalate problems and requests as necessary to ensure positive resolution.
  • Conduct research on relatively simple issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support.
  • Create, modify and/or delete user accounts per Terracon policy and update appropriate documentation (e.g. account termination spreadsheet).
  • Guide end users through troubleshooting procedures to restore technical service
  • Re-image workstations and laptops (using current image software) when required.
  • Accurately document user issues and troubleshooting steps, test results and resolution information within incidents and service requests
  • Maintain an increasing level of proficiency in hardware, software, networking and other technologies supported by the IT Dept.
  • Participate in company technology projects as needed.
  • Maintain an accurate, timely record of hours spent on Work Orders and projects in time and accounting systems.
  • Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
  • Be responsible for maintaining quality standards on all projects.
Requirements:
  • High school diploma or equivalent.
  • Up to 1-year help desk related experience.
  • Associate's degree in Information Systems or related field preferred.
  • Experience with Microsoft operating systems at the level used in the corporation as well as desktop and laptop hardware.
  • Experience with Microsoft Office 365 at the level used in the corporation.
  • Experience with Microsoft Teams.
  • Experience with Microsoft Exchange.
  • Knowledge of Client PC connectivity, e.g., Ethernet, TCP/IP, LAN/WAN, and VPN
  • Knowledge and understanding of Active Directory at the level used in the corporation.
  • Knowledge and understanding of mobile devices, e.g., iOS, Android phones, and tablets.
  • Valid driver's license with acceptable violation history.
Preferred Certification:
  • A+ certification
#advantagetech