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Help desk manager h1.location_city

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Help desk manager • raleigh nc

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Front Desk Clerk

Concord HospitalityRaleigh, NC, United States
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As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure.Your proactive, responsiv...[internal_linking.show_more]

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Remote Travel Help Desk Representative

Lees Dream VacationsRaleigh, NC, USA
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[job_card.full_time]
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Remote Travel Help Desk Representative.In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience fr...[internal_linking.show_more]

Receptionist (Front Desk)

Wake County Public SchoolsRaleigh, NC, United States
[job_card.full_time]

K-8, Middle, High School, or Central Office.ELIGIBILITY FOR EMPLOYMENT CONTRACT.Performs general office duties to support the activities of a school or office including receiving telephone calls an...[internal_linking.show_more]

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Front Desk Supervisor - Healthcare

CatapultRaleigh, NC, US
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NeighborHealth Center is a faith-based Federally Qualified Health Center and is a private, non-profit 501(c)3 agency founded to meet the healthcare needs of the underserved in the Raleigh area.The ...[internal_linking.show_more]

1-20- Service Desk Specialist

Focused HR SolutionsRaleigh, North Carolina, United States
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Our client has an opening for a Service Desk (739934).This position is up to 6 months, with the option of an extension, and the client is in Raleigh, NC.Experience providing excellent customer serv...[internal_linking.show_more]

Help Desk Support

Info Way SolutionsRaleigh, NC, United States
[job_card.full_time]

The contract collaboration support specialist will assist the senior collaboration specialist to provide seamless operation of all AV systems and meeting room technologies across the organization.T...[internal_linking.show_more]

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Help Desk Analyst

Accentuate StaffingRaleigh, NC, US
[job_card.full_time]

Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.Troubleshoot and resolve basic hardware, software, and network issues.Log, track, an...[internal_linking.show_more]

AQ Help Desk Analyst

Cornerstone Building BrandsCary, North Carolina, United States
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[job_card.full_time]

The Helpdesk Associate will play a critical role in ensuring Dealer partners are able to efficiently utilize our Quoting platform to generate accurate and timely quotes for their customers.This pos...[internal_linking.show_more]

Front Desk Receptionist

Carolina Family Estate PlanningCary, NC, USA
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Are you an experienced Front Desk Receptionist or administrative professional with at least two years of client-facing office experience? Do you take pride in creating a welcoming first impression ...[internal_linking.show_more]

Service Desk Manager

InsideHigherEdRaleigh, North Carolina, United States
[job_card.full_time] +1

Commensurate upon education and experience.Monday-Friday, 8am - 5pm, Flexible work arrangements, including virtual/hybrid work locations, may be available.The College of Sciences brings together th...[internal_linking.show_more]

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Front Desk Teammate

Aqua-TotsRaleigh, NC, US
[job_card.full_time] +1

Welcome to Aqua-Tots Swim Schools! We are on a mission to save lives by teaching children all over the world how to become safe and confident swimmers for life.Are you a motivated and customer-focu...[internal_linking.show_more]

Front Desk Support Specialist

Morris Associates LLCGarner, NC, United States
[job_card.full_time]

Company: Morris and Associates.Salary: Competitive Salary + Benefits.Morris & Associates is an employee-owned US-based, global provider of custom process cooling solutions.The company began in 1949...[internal_linking.show_more]

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Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCGarner, North Carolina, United States
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[job_card.part_time]

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]

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Seek after-school help near

Wyndy LLCCary, NC, United States
[job_card.full_time]

After-school assistant needed to provide support and guidance near 27513.Assist with homework help and engage students in educational activities.Collaborate with staff to ensure a safe and positive...[internal_linking.show_more]

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Member Services Rep Front Desk

Excel FitnessCary, NC, United States
[job_card.full_time] +1

Perform to your best abilities during your assigned work shift.Monitor and maintain club cleanliness and atmosphere.Stay proficient in Planet Fitness mobile app use, content, and updates.Ensure tha...[internal_linking.show_more]

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Service Desk Agent

Cayuse HoldingsRaleigh, NC, United States
[job_card.full_time]

The Service Desk Agent delivers customer service solutions in adherence to service level agreements, ensuring alignment with company and project quality and performance standards.This role involves...[internal_linking.show_more]

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L1 Service Desk Analyst

Purple DriveRaleigh, NC, United States
[job_card.full_time]

Position: L1 Service Desk Analyst.Act as the first point of contact for internal employees needing technical assistance with hardware, software, applications, and network-related issues.Log, catego...[internal_linking.show_more]

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Help Desk Technician

TEKsystemsRaleigh,NC,27601,USA
[job_card.full_time]

The primary responsibility of the position will be to act as the tier one helpdesk technician for the entire organization.They will see a variety of tickets come in with the majority of those being...[internal_linking.show_more]

Deal Desk Analyst

MaintainXRaleigh, NC, United States
[job_card.full_time]

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments.We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations ...[internal_linking.show_more]

Front Desk Clerk

Front Desk Clerk

Concord HospitalityRaleigh, NC, United States
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  • [job_card.full_time]
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Description
As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.

Responsibilities

• Assist guests efficiently, courteously, and professionally at all times

• Maintain a high level of service and hospitality standards

• Promptly address guest concerns and ensure satisfaction in a timely manner

• Post guest charges, collect payments, and follow cash handling procedures

• Handle guest mail and messages with respect to privacy and professionalism

• Stay knowledgeable about the hotel brand, travel programs, and special offers

• Communicate guest feedback effectively to departments and management

• Respond quickly to calls, lobby visitors, and team members needing assistance

• Maintain full knowledge of hotel safety and emergency procedures

Qualifications

• High school diploma or equivalent preferred

• Prior hospitality or customer service experience is a plus

• Strong interpersonal and communication skills

• Ability to multitask and remain professional in a fast-paced environment

• Detail-oriented with strong organizational skills

• Flexibility to work varied shifts, including evenings, weekends, and holidays

Benefits (Full-Time Associates Only)

• Competitive wages

• Medical, dental, and vision insurance

• Life insurance and short/long-term disability options

• 401(k) program with company match

• Tuition assistance

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.

We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!

Our associates proudly cheer:

"We Are Concord!"

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.