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Help desk specialist Jobs in Tucson, AZ

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Help desk specialist • tucson az

Last updated: 1 day ago

Front Desk Coordinator

Genesis OB/GYNTucson, AZ, US
Full-time
Quick Apply

The Front Desk Coordinator strives to aid the practice in achieving quality patient care and takes primary responsibility for welcoming patients and performing various administrative duties centere... Show more

Front Desk Supervisor

HiltonTuscon, AZ, US
Full-time

The Guest Services Supervisor is responsible for ensuring the operation of the Front Office, Concierge, and.Bell Services, PBX and night audit in an attentive, friendly, efficient and courteous man... Show more

Front Desk Coordinator - Tucson

The Joint ChiropracticTucson, AZ, US
Full-time
Quick Apply

Do you have a passion for health and wellness and love sales?.If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic ... Show more

Front Desk Representative - $15-$20/hour

Action Jackson PromosTucson, Arizona
$15.00–$20.00 hourly
Full-time
Quick Apply

Job Title: Front Desk Representative.We are seeking a skilled Office Assistant with good experience to join our team,.Answer and correctly route all incoming phone calls, respond to inquiries promp... Show more

Aviation Front Desk Customer Service Representative - Full Time

Atlantic AviationTucson, AZ, US
$15.50 hourly
Full-time
Quick Apply

Why You’ll Love This Aviation Front Desk Customer Service Representative Job.Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-p... Show more

Interventional Cardiologist Is Needed for Locums Help in AZ

HealthEcareers - ClientTucson, AZ, USA
$24.00 hourly
Full-time

Weatherby can help you build a custom career plan, with multiple positions available for you today.Call us for specific details on your future job today.Beeper call with 45-minute response time and... Show more

 • Promoted

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCTucson, Arizona, United States
Remote
Part-time

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Show more

 • Promoted

Benefits Specialist

OneDigitalTucson, AZ, United States
Full-time

The Benefits Specialist is responsible for making sure our clients establish the ability to hire, onboard, and understand their benefits for themselves and for their employees.This person will own ... Show more

Contracts Specialist

Komatsu North AmericaTucson, AZ, United States
Full-time

Shape the Future of Mining with Komatsu Mining Technology Solutions:.At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen.Our cuttin... Show more

Member Contact Specialist

Hughes Federal Credit UnionTucson, AZ, US
Full-time

Member Contact Specialist Job Summary: In this role, you will be the first to point of contact for members calling into the credit union, providing prompt, accurate, and professional assistance.You... Show more

 • Promoted

Remote Legal Specialist

Micro1Tucson, Arizona, US
Remote
Full-time

Contract Review & Negotiation.Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and enterprises use micro1 to train mode... Show more

 • Promoted

Front Desk Receptionist- Tucson

Tucson Dermatology, Ltd.Tucson, AZ, US
Full-time
Quick Apply

The Front Desk Receptionist welcomes patients and visitors by greeting each person with a smile, in person or on the telephone; deeply understands insurance requirements; and is comfortable having ... Show more

Hotel Front Desk Attendant

Embassy Suites Tucson Paloma VillageTucson, AZ, US
$16.00 hourly
Full-time

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.You’ll welcome guests, manage their information, distribute the... Show more

Customer Support Specialist (Help Desk)

MaximusTucson, AZ, US
$21.00 hourly
Full-time

Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.Install, configure, maintain, and support deskto... Show more

Interventional Cardiologist Is Needed for Locums Help in AZ

Weatherby HealthcareTucson, US
$24.00 hourly
Full-time

Weatherby can help you build a custom career plan, with multiple positions available for you today.Call us for specific details on your future job today.Beeper call with 45-minute response time and... Show more

 • Promoted

Benefits Specialist

Resourcing Edge Services LLCTucson, AZ
Full-time

Must be eligible to work in the United States without the need for work visa or residency sponsorship.The Benefits Specialist is responsible for making sure our clients establish the ability to hir... Show more

CONTRACT SPECIALIST

US NavyTucson, AZ, United States
Full-time

Coordinate and liaise with internal and external customers across a broad spectrum of government employees.Utilize pre-award and post-award contracting procedures to oversee or ensure compliance wi... Show more

Front Desk Coordinator

Align It! Chiropractic and NutritionTucson, Arizona, United States
Full-time

Are you a people-person, love helping people and enjoy engaging in conversation?.Are you goal oriented, self-motivated & proactive by nature?.Do you have a passion for health and wellness?.If y... Show more

CONTRACT SPECIALIST

Department of the Air ForceTucson, AZ, United States
Full-time

Follows established procedures to procure off-the-shelf materials, which are available from numerous commercial sources, and are easily identified by common names for which standard price lists are... Show more

Help Desk Support / Help Desk Specialist III - Work from home

TEKsystemsTucson, AZ, US
$25.00 hourly
Remote
Full-time

Description:* • Provide helpdesk support and resolve problems.Monitor and respond quickly and effectively to requests received through the IT helpdesk.Monitor Service Desk for tickets assigned to t... Show more

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Front Desk Coordinator

Front Desk Coordinator

Genesis OB/GYNTucson, AZ, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

JOB DESCRIPTION Summary:

  • The Front Desk Coordinator strives to aid the practice in achieving quality patient care and takes primary responsibility for welcoming patients and performing various administrative duties centered around patient care and appointments.
  • The receptionist gives a vital first impression of the practice to patients and outside parties who contact us.

Essential Functions:

  • Greets all patients, vendors, and employees professionally and courteously.
  • Assisting patients by giving one-on-one guidance on how to use the Clear Wave Kiosk.
  • Collect and record designated co-pays, co-insurance, deductibles, and account balances upon patient checkout, issuing appropriate receipts when receiving payments.
  • Responsible for maintaining, verifying, and updating accurate patient information such as insurance information, patient demographics, and any other pertinent information in the company’s EHR system. Accountable for all incoming phone calls in a prompt and professional manner.
  • Responsible for ensuring the accuracy and balancing of end-of-day patient payments.
  • Responsible for patient management including, patient appointments, referrals, medical records requests, appointment reminders, and patient file management.
  • Maintain a clean, organized, and welcoming reception area.

Primary Duties:

  • Schedule and reschedule patient appointments in a timely and accurate manner per established provider protocols.
  • Enter and maintain pertinent patient demographics and insurance information on new and returning patients in the EMR.
  • Coordinate and accurately complete the referral tracking log to ensure the timeliness of the referral process.
  • Handle all communications such as Answering and monitoring the voicemail by triaging patient calls and forwarding them to the proper person when the call is outside the scope of the employee’s duties.
  • Ensuring the division’s inbox is promptly being monitored and distributed.

    • Respond to medical records requests for patients and providers while properly applying HIPPA standards.

  • Create appointment reminders.
  • Receive and distribute all incoming mail, faxes, and special deliveries.
  • Maintain the accuracy of outgoing mail.
  • Assist patients with the entire check-in and check-out process ensuring their visit meets company standards and expectations.

Knowledge, Skills, and Abilities:

  • Strong knowledge of EHR and Microsoft software.
  • Knowledge of medical terminology.
  • Excellent communication and interpersonal skills.
  • Excellent problem-solving skills.
  • Ability to speak to patients confidentially and compassionately.
  • Ability to de-escalate unwanted situations.
  • Work Environment May require occasional travel or overtime.
  • Work is performed in a professional healthcare setting.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
  • Possible exposure to communicable diseases, blood-borne pathogens, and toxic substances in the work environment.
  • Physical Demands Ability to lift and move medical equipment and supplies up to 25 pounds.
  • Extended periods of standing and walking.
  • Manual ability for handling and working with office equipment.
  • Ability to assist and communicate with patients.

Education Education:

  • High School Diploma or GED required Preferred Education: Additional Healthcare Administration education/certification.

Experience Experience:

  • 2 years of experience in a healthcare or clinical office setting.

Preferred experience:

  • Previous experience in an OB/GYN office setting.
  • Must be fluent in Spanish.
  • Must have understanding of medical terminology.
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