Help desk specialist h1.location_city
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Help desk specialist • usa
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CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD.This position under general supervision, assists users with government databases, software, and systems.Use troubles...[show_more][last_updated.last_updated_variable_days]
Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.The analyst works in a fast-paced environment providing technical hardware and soft...[show_more][last_updated.last_updated_variable_days]
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A3T, a fast-growing firm, specializes in Defensive Cyber Security Services, Enterprise Information Technology (IT) Solutions and Mission Operations & Enterprise Enablement driven by customer requir...[show_more][last_updated.last_updated_variable_days]
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Zachery Piper Solutions is seeking a.Department of the Navy program based in.It’s an excellent opportunity for someone looking to build their IT career and gain exposure within the Intelligence Com...[show_more][last_updated.last_updated_30]
I’m partnering with a well-established, highly respected Boston-based professional services firm to hire a Help Desk Specialist for their internal IT team.This is a great opportunity for someone wh...[show_more][last_updated.last_updated_variable_days]
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Job Title: Help Desk Specialist Client Location: Tallahassee, FL 32311 Work Model: In Person Only | Onsite Role Requirements Ability to speak and understand...[show_more][last_updated.last_updated_variable_days]
Rezult continues to make great strides toward enhancing the technology community nationwide.We are consistently looking for qualified professionals to join us in achieving success.Currently we are ...[show_more][last_updated.last_updated_30]
Are you a Help Desk Specialist looking to join one of the top companies in the Entertainment industry? Are you looking to further your career and grow? Do you have experience working in a broadcast...[show_more][last_updated.last_updated_30]
We are looking for positive people to join our team of Person-Centered Support Staff (PCSS) positions, who work with our clients to help them live as independently in a caring and loving environmen...[show_more][last_updated.last_updated_30]
We are looking for positive people to join our team of Person-Centered Support Staff (PCSS) positions, who work with our clients to help them live as independently in a caring and loving environmen...[show_more][last_updated.last_updated_30]
Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose!.At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cu...[show_more][last_updated.last_updated_variable_days]
NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers.Founded in 1985, NDi's firmly de...[show_more][last_updated.last_updated_variable_days]
A growing healthcare organization is seeking a.Healthcare IT Help Desk Specialist.This role focuses on providing high-quality technical support for electronic medical systems, user accounts, and co...[show_more][last_updated.last_updated_variable_days]
Join our Information Technology team in Manhattan as an Help Desk Specialist!.As a Help Desk Specialist with our Information Technology Department you will work in a customer service oriented envir...[show_more][last_updated.last_updated_variable_hours]
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[job_card.job_description]
Help Desk Specialist
CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. This position under general supervision, assists users with government databases, software, and systems.
Responsibilities:
- Use troubleshooting or problem isolation techniques to expedite and facilitate the identification and resolution of reported issues and requests.
- Leverage technical background to guide troubleshooting and incident management for support.
- Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls or inquiries.
- Demonstrate strong attention to detail, problem solving, and a desire to provide outstanding customer support.
- Willingness to quickly respond and achieve management requirements.
Required Qualifications:
- Active clearance: TS/SCI with Poly
- HS Diploma
- Strong problem-solving and analytical skills.
- Excellent communication and customer service abilities.
- Ability to work in a fast-paced environment and manage multiple priorities.
Desired:
- Prior Help Desk experience (1-2 years).
- Prior IT support experience (1-2 years).
- Familiarity with common operating systems (Windows, macOS, Linux).
- Bachelor's degree in a technical discipline from an accredited college or university.
Pay Range: $63,300-$129,700
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.