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Help desk technician h1.location_city

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Help desk technician • scottsdale az

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Front Desk Supervisor

The Fairmont HotelScottsdale, AZ, United States
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The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic.The Princess offers luxury and world class hospitality with ...[internal_linking.show_more]

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College Intern - Solution Center IT Help Desk

SRPTempe, AZ, US
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Join us in building a better future for Arizona!.SRP is one of the largest public power and water utilities in the U.Since its founding in 1903, SRP has fostered a culture of stewardship and custom...[internal_linking.show_more]

Front Desk Agent

Troon GolfScottsdale, AZ, United States
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Sereno Canyon is excited to announce the exceptional career opportunity of Front Desk Agent.Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior...[internal_linking.show_more]

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Remote Travel Help Desk Representative

Lees Dream VacationsScottsdale, AZ, USA
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Remote Travel Help Desk Representative.In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience fr...[internal_linking.show_more]

Service Desk Analyst

Analytic Search GroupTempe, AZ, United States
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Our client, one of North America's leading distributors of process materials with 40 locations nationwide seeks a full time direct hire Service Desk Analyst.This position is responsible for providi...[internal_linking.show_more]

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Front Desk Supervisor

AccorFairmont Scottsdale Princess, Scottsdale, United States
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The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic.The Princess offers luxury and world class hospitality with ...[internal_linking.show_more]

No Experience Needed - Behavior Technician - Help Kids with Autism!

HopebridgeScottsdale, AZ, US
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Why You’ll Love this Behavior Technician / Registered Behavior Technician Job! .Are you driven by a passion to create a meaningful impact on a child's life, with far-reaching effects that transform...[internal_linking.show_more]

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Service Desk Analyst

WillScotScottsdale, AZ, US
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At WillScot, our team of nearly 5000+ people makes our company a.Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and comm...[internal_linking.show_more]

Help Desk - Tier 1

IntraEdgeScottsdale, AZ, US
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Responsibilities: -Facilitate Service Desk incident response/resolution and service request fulfillment services by engaging clients via multiple communication channels and managing client expectat...[internal_linking.show_more]

Front Desk Agent

The Scott Resort & SpaScottsdale, AZ
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The Front Desk Agent is responsible for providing welcoming, friendly, efficient, resourceful and hospitable service at the front desk, including arrival, departure, and guest resolution.Complete t...[internal_linking.show_more]

Front Desk Concierge

Arizona Athletic GroundsMesa, AZ, United States
[job_card.full_time]

Arizona Athletic Grounds - Mesa, AZ.Arizona Athletic Grounds ("AAG") is one of the largest youth-oriented sports facilities in the United States, serving millions of visitors per year, providing at...[internal_linking.show_more]

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Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCScottsdale, Arizona, United States
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[job_card.part_time]

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]

Front Desk Agent

Hyatt Place/Hyatt House TempeTempe, AZ, US
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The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, ...[internal_linking.show_more]

Front Desk Supervisor

FAIRMONTScottsdale, Arizona, United States
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First impressions are everything! Supervision of the Front Desk to ensure a smooth day-to-day operation, provide training, direction & leadership to the Front Desk staff.Ensure all staff offers out...[internal_linking.show_more]

Front Desk Coordinator

Life Time>Tempe, Arizona, United States of America
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The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful...[internal_linking.show_more]

Front Desk Receptionist

Serenity Mental Health CentersScottsdale, AZ, US
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If you’ve ever considered a career in a service-driven industry but weren’t sure where to start, this is your sign.We're redefining what it means to create positive, lasting experiences for everyon...[internal_linking.show_more]

IT Help Desk Support

MassGenicsScottsdale, Arizona
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A client of Innova Solutions is immediately hiring for a Desktop Support / Technical Support.Location: Scottsdale, AZ 85251 (Onsite – 5 Days in a Week Onsite).Desktop Support / Technical Support.De...[internal_linking.show_more]

Front Desk Agent

Boulders Resort & Spa Scottsdale, Curio Collection by HiltonScottsdale, Arizona, United States
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The Boulders Resort and Spa is a large, high-end resort that spans an impressive 33,000 sq.Offering a luxurious spa, championship golf, and exclusive service in a uniquely dramatic setting – 1,300 ...[internal_linking.show_more]

Service Desk Technician II

iT1Tempe, AZ, United States
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T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service Desk team.T1 has been recognized by the Pho...[internal_linking.show_more]

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Front Desk Supervisor

Front Desk Supervisor

The Fairmont HotelScottsdale, AZ, United States
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  • [job_card.full_time]
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Company Description

The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all - except for you!

What's in it for you:

  • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
  • Free meals at our on-site employee restaurant
  • Learning programs through our Academies designed to sharpen your skills
  • Great Medical and Dental benefits, 401K, Direct Deposit etc.
  • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description

First impressions are everything! Supervision of the Front Desk to ensure a smooth day-to-day operation, provide training, direction & leadership to the Front Desk staff. Ensure all staff offers outstanding service to the guests & ensure the front office staff follows Fairmont Hotels & Resorts standards.

Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offers professional, engaging and friendly service
  • Ensure that all Front Office colleagues are familiar and updated with hotel's product and services
  • Establishes a rapport with guests and maintains good customer relationship. Works in full cooperation with other departments to make sure the guest is of the utmost priority
  • To ensure the safe running of the hotel. Reviews the arrival report and VIP's to ensure all special requirements are met or exceeded. Suggesting and attending regular training on updated topics and respective skill set as required by the team
  • Communicate and liaise effectively with other leaders in the department and hotel
  • Achieves and creates an environment that allows colleagues to achieve job fulfillment and clear growth path for career development with Fairmont Hotels and Resorts
  • Execute all tasks related to financial activities adhering to the laid down policy and procedures and ensuring accuracy in maintaining the records
  • Maximize our brand by promoting our up sell programs
  • Other duties as assigned

Qualifications
  • Previous experience is an asset
  • Excellent team leading skills and team management skills
  • Fluent and confident in English, additional National and International language is an asset
  • Excellent written and verbal communication, interpersonal and leadership qualities
  • Strong guest service orientation and training skills background preferred
  • Maintains professional and pleasant body language at all times
  • Degree or diploma (preferred in Hospitality and/or Tourism Management)

Additional Information

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS