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Assistant Manager Hospital Development

Join LifeLink Join a Life Saving Team! About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitmentto save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission : To honor donors and save lives through organ and tissue donation. Our vision remains clear : To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and cultureCompassion. Excellence. Legacy. People. Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

What You'll Do As a Hospital Development Assistant Manager, you will directly contribute to LifeLink's life-saving mission. Responsible for working within established LifeLink Foundation, Inc., OPO, Tissue Bank, and all applicable State, Federal, local, and other regulating agency laws, policies, protocols, guidelines, and requirements. This position provides an ongoing professional education resource to executive and staff positions. Reporting to the Hospital Development (HD) Manager, this critical management position is primarily responsible for daily oversight and direction of the Hospital Development (HD) department. This position will monitor and analyze donor activity by DSA hospital assignments with the goal of ensuring the LifeLink mission to provide organs and tissue for transplantation is achieved. Administratively, this position assists with recruiting, screening, and hiring of new Liaison staff; ensures initial and ongoing training with documentation; is responsible for mid-year and annual staff performance evaluations; workshop facilitation; and off-site management meetings when appropriate.

Key Responsibilities :

• Daily hands-on management of HD Liaisons with responsibility to provide structure and stability; goal setting, monitor assignments and deadlines; mentor, evaluate, and coach staff; communicate effectively, and analyze, assess, and take appropriate actions to ensure positive outcomes.
• Help implement precise goals for development objectives within all assigned external areas of responsibility (i.e. : physicians, hospitals / medical examiner / coroner / etc.).
• Identify opportunities for process and personnel improvement, obtaining consensus and considering collaborative opinions, directing appropriate research and data, and implementing corrective actions. Facilitate workshops and other means of ongoing improvement measures.
• Represent LifeLink at statewide and national forums.
• Ensure clear and consistent communication patterns and establish a management style consistent with the expectations of the HD Manager.
• Supervises process of mid-year and annual staff evaluations as assigned by HD Manager, including one-on-one interactions with goal of strengthening and increasing personal and professional competencies.
• Conduct ongoing review of Liaison documentation and other data on a regular basis, tracking the overall progress of the development efforts, reporting the results on a regular basis to the HD Manager.
• Collaborate on divisional and Foundation projects including Public Affairs donation awareness activities.
• Responsible for managing the day-to-day processes within the department associated with quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.
• Participates in special projects and other assignments as directed.
• Maintain active participation in HD duties and coverage.

Who You Are Passionate about helping others and making a difference Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality Minimum of two years' previous experience in the position of Hospital Development leadership role or equivalent experience with demonstrated proficiencies in the areas of physician education, customer service, problem resolution, leadership, and successful development of assigned areas of responsibility Four-year college degree preferred with a focus of marketing, social work, healthcare, or a comparable field of study with at least 2 years of experience leading projects and managing team members. Demonstrated above average public speaking and interpersonal communication skills with the ability to interact with various types of Previous experience with high-level organizational relationship Ability to maintain a positive work environment and demonstrate problem-solving Demonstrated physical ability to lift, carry and / or move equipment and supplies of varying weight from 1 to 30 Ability to travel by air, both locally and Reliable vehicle with good driving record and current state / Commonwealth Residing within the assigned service area is preferred. Primary home / hospital / office location may be assigned within the service area if applicable.

Working Conditions Pleasant team-oriented, interactive work environment. Daily travel within assigned service area. Available by cell phone for local and interdivisional consultations as needed. Extended hours will be involved in implementing hospital development objectives including evenings, nights, and weekends. Occasional statewide and out of state travel may be necessary. Hazardous conditions include, but are not limited to, the possible exposure to microorganisms, viruses, potentially infectious body fluids and hazardous chemicals.

Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives? Your next career move could be the most meaningful one yet.