Hospital medical assistant Jobs in Cleveland, OH

Medical Assistant Opportunity

Are you a compassionate and detail-oriented Medical Assistant who enjoys supporting patients and working as part of a collaborative care team? Care Alliance Health Center is seeking a Medical Assistant to help deliver high-quality, patient-centered care in an outpatient primary care setting.

At Care Alliance, our mission is to transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all. As a Medical Assistant, you will play an important role in creating a positive patient experience, supporting clinic operations, and helping our providers deliver efficient, compassionate care to the diverse communities we serve.

About the Role

The Medical Assistant provides both clinical and administrative support to the care team. This role is responsible for preparing patients for visits, collecting and documenting clinical information, supporting providers during exams and procedures, and helping ensure smooth daily clinic flow.

This is a great opportunity for someone who is dependable, organized, patient-focused, and comfortable working in a fast-paced, mission-driven healthcare environment.

What You'll Do

Key responsibilities include:

• Greet and assist patients in a professional, respectful, and culturally responsive manner.
• Prepare patients for examinations by obtaining vital signs, medical histories, and current medications.
• Ensure accurate patient demographic and clinical information is documented.
• Assist with patient intake and discharge processes.
• Support providers during examinations and procedures.
• Administer medications and immunizations as directed by a provider and within scope of practice.
• Perform phlebotomy and collect laboratory specimens.
• Conduct basic laboratory tests as appropriate.
• Explain treatment instructions, medications, and care plans to patients as directed by the provider.
• Accurately document patient information, test results, and care activities in the electronic health record.
• Support coding and documentation processes for billing and insurance purposes.
• Clean, disinfect, and prepare exam rooms and equipment between patients.
• Maintain organized, safe, and stocked clinical workspaces.
• Support patient flow to ensure timely and efficient care delivery.
• Communicate patient concerns, needs, or changes in condition to appropriate staff.
• Participate in team huddles and daily clinic operations.
• Maintain patient confidentiality and follow HIPAA requirements.

Why Join Care Alliance?

Care Alliance is committed to being the health center of choice by delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. As a Medical Assistant, you will be part of a mission-driven team that works every day to improve access to care and support positive health outcomes.

We offer a competitive benefits package, including:

• Paid Time Off
• 10 paid holidays
• Medical, dental, and vision insurance
• Life insurance
• Retirement plan with up to a 7% employer match

Work Environment

This role operates in a clinical environment with frequent interaction with patients, families, and interdisciplinary care teams. The position requires the ability to stand, walk, move throughout the clinic, assist patients as needed, and manage multiple priorities while maintaining excellent patient care and service. Travel between clinic sites may be required based on organizational needs.

Requirements

We are looking for a Medical Assistant who provides care with compassion, professionalism, and attention to detail. The ideal candidate is comfortable working with diverse patient populations, enjoys teamwork, and can manage multiple tasks while maintaining a high level of patient care and service.

Required Qualifications

• High school diploma or equivalent
• Completion of an accredited Medical Assistant program and certification
• One to two years of recent experience in a medical or clinical setting
• Understanding of patient care practices, medical terminology, and clinical procedures
• Basic knowledge of coding procedures, including CPT and ICD-10
• Familiarity with clinical pharmacology within scope of practice
• Experience with electronic health records, preferably Epic

Preferred Qualifications

• Experience in primary care, community health, or ambulatory care
• Experience using electronic health records

Apply today and help Care Alliance provide exceptional, accessible, and compassionate healthcare for all.