Hospitality Jobs in St Louis, MO

divh2Director Of Hospitality/h2pThe Director of Hospitality is a key member of the property leadership team, responsible for the overall day-to-day operations and strategic direction of all hospitality departments. This role ensures operational excellence, exceptional guest experiences, regulatory compliance, and financial performance across Food Beverage, Hotel Operations and Housekeeping. The Director of Hospitality leads, develops, and supports management teams while driving continuous improvement, service standards, and organizational growth./ph3How You Will Create the Extraordinary/h3ulliProvide executive leadership for all hospitality operations within the casino and hotel, ensuring seamless integration with gaming operations and overall property objectives./liliDirect, coordinate, and monitor service standards across all hospitality departments to ensure adherence to Standard Operating Procedures and brand/service standards/liliRecommend and implement operational improvements, procedural enhancements and new service initiatives./liliEnsure all outlets, hotel rooms and team members meet both health and safety and safety and departmental requirements concerning sanitation and person hygiene./liliDevelop annual departmental operating budget and manage expenses within approved budget constraints, including capital expenditures./liliServes as role model, coach and change leader across all levels of the organization./liliAddress team member concerns and work collaboratively with support departments to ensure disciplinary actions and expectations comply with federal and state labor laws./liliRespond to guest concerns, liability issues, and escalated service matters with professionalism and discretion./liliIdentify and evaluate new methods, techniques, equipment, and materials to improve operational efficiency and reduce cost. Lead and oversee all hospitality operations, including Food Beverage, hotel services, and housekeeping, ensuring consistent service excellence and guest satisfaction./liliEstablish, implement, and enforce operational policies, procedures, and service standards in compliance with health, safety, sanitation, and alcohol regulations./liliDrive occupancy, revenue, and yield management strategies while maximizing operational efficiency./liliProvide leadership, coaching, and development for management and supervisory teams; interview, select, and train leadership talent./liliEnsure compliance with federal, state, and local employment laws, working collaboratively with support departments on performance management and disciplinary actions./liliMaintain a strong guest?focused presence by interacting with patrons, resolving complaints, and supporting service recovery efforts./liliOversee facilities?related projects and maintenance initiatives to ensure continuous, safe, and efficient operations./liliAnalyze operational performance, prepare regular reports, and recommend process improvements, cost controls, and service enhancements./liliParticipate in meetings, task forces, committees, and special projects as directed by the General Manager./liliTakes initiatives, shows ownership and goes above and beyond to assist guests with their needs/li/ulh3What You Will Need/h3ulliMust be 21 years of age or older/liliBachelors degree in hospitality, business or related field/liliMinimum 3 years of executive-level leadership in casino, hotel or resort operations preferred./liliMinimum of 5 years of Food Beverage management operations experience./liliMust obtain and maintain a Missouri Gaming License/liliStrong understanding of beverage and hotel operations, regulatory compliance and guest service standards./liliAdvanced financial, analytical, and operational management skills./liliProficient in hotel and property management systems and business software (Word, Excel, LMS, Infogenesis)./liliEffective communicator and change leader who can influence across all levels of a matrixed organization./li/ulpAdditional Requirements/pulliAbility to push and pull up to 50 pounds/liliAbility to lift and carry objects up to 30 pounds/liliAbility to bend, stoop, twist, reach, and kneel repetitively/liliSafely work with provided cleaning chemical and equipment/liliResults-driven, guest focused and comfortable operating in a fast-paced, highly regulated environment./liliAscend and descend stairs and maintain equilibrium for an extended period/liliMust be able to work from a standing position and/or walking motion for extended period/liliAbility to work in a smoking environment/li/ulh3Job Info/h3ulliJob Identification 81535/liliJob Category Food and Beverage Culinary/liliJob Schedule Full time/liliLocations Horseshoe St. Louis (On-site)/li/ul/div