Hospitality Jobs in Sterling Heights, MI

Account Executive

365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.

As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.

Within 365, the Hospitality team is focused on delivering purpose-built retail solutions to hotels, ownership groups, and management companies. We take a targeted, consultative approach that helps hospitality operators modernize on-property retail, improve guest experience, and unlock incremental revenue through scalable, data-driven solutions that outperform traditional models.

As an Account Executive, you will be a key driver of hospitality growth, responsible for acquiring new business and expanding relationships within key accounts. This role requires a proactive, results-driven sales professional who thrives in a high-activity environment and takes ownership of the full sales cycle.

You will leverage a solution-based selling approach to identify opportunities, generate pipeline through consistent outbound efforts, present our technology solutions, and close new business with hotel groups, ownership companies, and hospitality operators.

Responsibilities

• Drive Growth: Expand key accounts by deepening relationships, identifying upsell opportunities, and ensuring client success.
• Acquire New Business: Prospect, develop, and close new opportunities within hotels and hospitality management groups through high-volume outbound activity, including cold calling, email outreach, and social selling.
• Own the Sales Cycle: Manage the full sales process from prospecting and discovery through demo, negotiation, and close.
• Pipeline Generation: Consistently build and maintain a strong pipeline by booking qualified meetings and creating new opportunities through outbound efforts.
• Strategic Selling: Understand client needs and position 365 Retail Markets' solutions as essential to their retail and revenue strategy.
• Relationship Management: Serve as a trusted advisor to clients, building long-term partnerships, and delivering value.
• Market Expertise: Stay informed on hospitality trends, competitor activity, and emerging opportunities in self-service and unattended retail.
• Collaboration: Partner closely with marketing, product, and customer success teams to deliver a seamless client experience.

Requirements

• Experience: 2+ years in B2B sales, preferably in hospitality technology, retail technology, SaaS, or related industries.
• Proven Outbound Success: Demonstrated ability to generate pipeline through consistent outbound activity and a strong track record of booking meetings.
• Track Record: Success in creating qualified pipeline that converts to closed business through disciplined outbound activity, strong ICP alignment, the ability to drive prospect engagement, and securing commitment to move opportunities through the full sales cycle.
• Industry Knowledge: Experience selling into hotels, hospitality groups, or unattended retail / vending / refreshment service providers is strongly preferred.
• Sales Skills: Strong consultative selling, discovery, and closing abilities with a disciplined, activity-driven approach to sales.
• Tech-Savvy: Comfortable with CRM platforms (e.g., Salesforce, HubSpot) and sales engagement tools.
• Self-Starter: Highly motivated, resourceful, and able to operate independently while contributing to a high-performance team environment.