Hospitality manager • new orleans la
Contract Manager / Account Manager.The Contract Manager is STSI's on-the-ground representative responsible for all day-to-day contract performance at client location.This is a required Key Personne... Show more
Assistant Human Resources Director.The Assistant Human Resources Director is responsible for assisting the Human Resources Director with a variety of Human Resources functions.Provide comprehensive... Show more
For this position, pay will be variable by location.See additional job details and benefits below.Are you ready for the best job ever?.Ruth’s Chris defined The American Steak House in 1965 and cont... Show more
Do you have a zest for life and for fitness? For changing lives and managing a team? For being in charge of the big picture as well as tiny details? If you’re nodding and smiling and all but shouti... Show more
Raising Cane's Chicken Fingers.Initial hiring pay range (based on location, experience, etc.At Raising Cane's Chicken Fingers, we serve only the most craveable chicken finger meals it's our One Lo... Show more
We're looking for a passionate and hands-on Restaurant Manager to help lead our team, deliver top-tier hospitality, and ensure smooth day-to-day operations.This is a rare opportunity to shape the g... Show more
Thorough training on proper cleaning and disinfecting.We are looking for an energetic and professional.You will be attending to the hotel with integrity and attention to detail.Your goal is to crea... Show more
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-us... Show more
The Area Director role will oversee multiple restaurant locations within our group and partner closely with General Managers to drive operations, leadership development, financial performance, staf... Show more
Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that... Show more
Ruth's Chris defined The American Steak House in 1965 and continues to set the standard for premier dining and empowering workplace culture.Take this opportunity to join the best of the best and ad... Show more
Title: Contract Manager / Account Manager.Work authorization: US Citizen.The Contract Manager is STSI's on-the-ground representative responsible for all day-to-day contract performance at Client lo... Show more
BN Management Company is a dynamic leader in the hospitality industry, dedicated to providing exceptional service and memorable experiences for our guests.We are currently seeking a motivated and e... Show more
Drive sales growth and market adoption of Aroa Biosurgery’s products within an assigned geographic territory.Manage relationships with surgeons, clinicians, hospital decision-makers, and distributo... Show more
Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings.We're at the top of our game and we want to keep it that way.So, we're constantly u... Show more
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.We believe that every award earned, every ... Show more
Join OPHG, a leading local and independent hospitality group in New Orleans, known for owning, operating, and innovating diverse restaurant concepts.We foster a top-notch employee culture focused o... Show more
Deliver high-quality customer service to drive retention and strengthen client relationships.Perform both proactive and reactive servicing tasks aligned with the Group's Customer Service (CS) model... Show more
The average salary range is between $ 47,500 and $ 104,974 year , with the average salary hovering around $ 60,000 year .
The Contract Manager is STSI's on-the-ground representative responsible for all day-to-day contract performance at client location. This is a required Key Personnel designation. The Contract Manager coordinates contractor personnel, ensures compliance with contract terms, conducts bi-monthly status meetings with the IT Director, and serves as the primary escalation point for all performance matters. This position may not be removed without prior written client approval.
Serve as STSI's primary point of contact with the client IT Director and OCIO leadership
Conduct bi-monthly status meetings with the client IT Director; ensure weekly written project status reports are submitted on time
Oversee day-to-day performance of all contractor personnel across all active task orders
Manage staffing: candidate submissions, onboarding, background check compliance, and performance management
Maintain all required reports: help desk metrics, system availability, position status, security incident summary, work plan updates
Develop and annually update the contractor training plan and submit to IT Director within 30 days of contract start
Coordinate hurricane/emergency staffing rosters (ER1/ER2) before each June 1 hurricane season
Lead transition activities during contract startup (90-day plan) and civil service workforce transitions
Initiate quarterly corporate communications; coordinate annual STSI executive site visit to New Orleans
Monitor and maintain 85%+ annual personnel retention rate; prepare corrective action plans if threshold is missed
Bachelor's degree in IT, business administration, or related field
Minimum 7 years of IT services management experience, including client-facing contract management
Demonstrated experience managing multi-disciplinary IT teams in a public-sector or utility environment
Louisiana-based (or able to relocate); must provide regular on-site presence in New Orleans
Strong knowledge of IT service delivery, SLA management, and staffing operations
PMP or equivalent project/program management certification
Experience with ITIL service management frameworks
Prior experience managing contracts for a government or utility authority
Softthink Solutions' mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity. Through our innovative solutions and dedicated team of experts, we strive to exceed our clients' expectations and set the standard for excellence in the IT industry.
At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations. Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.
