Hospitality staff serp_jobs.h1.location_city

Job Description : Concierge - Hospitality Support

Position : Concierge / Hospitality Specialist

Location : Milwaukee WI 53203

Type : Contractor - Onsite (Temp to Engage)

Schedule : Monday-Friday 8 : 00 AM-5 : 00 PM

Pay Rate : $20.00 per hour

Position Summary

The Concierge / Hospitality Specialist provides exceptional customer service and front-of-house support for guests clients and employees in a corporate headquarters environment. This role serves as a professional point of contact for visitors manages meeting room logistics coordinates hospitality services and assists with administrative and facility tasks. A polished service-oriented demeanor and strong communication skills are essential.

Key Responsibilities

Guest & Client Services

Greet and check in visitors validate against guest lists issue badges and provide parking validation.

Act as a concierge for staff and guests by offering facility tours and recommendations for hotels restaurants and local points of interest.

Support executive-level client-facing staff with professional customer service.

Meeting & Event Coordination

Schedule and manage conference rooms; ensure rooms have required supplies and set-up.

Coordinate catering with internal teams and vendors.

Assist with audio-visual equipment for meetings.

Prepare for key client visits including signage and workspace preparation.

Assist with company events group functions department meetings and special projects.

Administrative & Facility Support

Maintain and update company phone lists and speed dials.

Provide backup clerical support to Executive Assistants.

Perform reception duties mail distribution copying shipping / receiving and general office support.

Support daily facility management tasks.

Create proposals in customer systems and assist within a print production environment.

Coordinate vendor procurement for special projects.

Represent Ricoh and the customers culture with professionalism.

Physical Requirements

Must be able to lift up to 50 lbs as needed.

Occasional standing to engage employees and guests throughout the day.

Requirements

High school diploma or equivalent required.

1-3 years of experience in hospitality concierge customer service or a related field.

Experience in a corporate headquarters environment preferred.

Strong customer service communication and interpersonal skills.

Excellent organizational and coordination skills.

Proficient with Microsoft Office Suite and general PC skills.

Good problem-solving ability and ability to work with minimal supervision.

Ability to operate audio-visual equipment.

Skills

Concierge & Hospitality Services

Customer Service

Administrative Support

Conference Room Coordination

Vendor & Catering Coordination

Communication & Interpersonal Skills

Microsoft Office Suite

Problem-Solving

Audio / Visual Equipment Operation

Required Skills :

hospitalityconciergecustomer service

Key Skills

Culinary Experience,Restaurant Experience,Food Service,Hospitality Management,Hotel Experience,Hospitality Experience,Management Experience,Event Planning,Employment & Labor Law,Project Management Software,Customer relationship management,Restaurant Management

Employment Type : Full Time

Experience : years

Vacancy : 1