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Front Desk Agent - The Inn at Sundance Mountain Resort

Front Desk Agent - The Inn at Sundance Mountain Resort

Sundance Mountain ResortProvo, UT, United States
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Variable shifts based on occupancy levels.Coverage required 6 : 30 am – 12 : 00 am (Shifts typically 9 hours each).MUST BE AVAILABLE WEEKENDS & HOLIDAYS. Part-Time / Full-Time Position, Year Round Positio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Receptionist - Work Ability Intern - Salt Lake City

Front Desk Receptionist - Work Ability Intern - Salt Lake City

Utah Department of Human ServicesSalt Lake County, UT
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PLEASE DO NOT APPLY UNLESS YOU HAVE A DOCUMENTED DISABILITY.This opportunity is targeted toward individuals with disabilities through the State of Utah's Work Ability Internship (WAI) Program.To be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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DESK SHIFT SUPERVISOR - CHILDCARE

DESK SHIFT SUPERVISOR - CHILDCARE

Utah StaffingOrem, UT, US
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Shift Supervisors For Childcare Services.The Orem Recreation Department is currently hiring for Shift Supervisors for the childcare services at the Orem Family Fitness Center.This is a part-time, n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Associate

Front Desk Associate

Courtyard by Marriott Orem University PlaceOrem, UT, US
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Come join our award-winning team as a.Position is full-time (32-40 hours / week), Thursday to Sunday, 3pm-11pm.Marriott and the Woodbury Group care about your safety where you work.We comply with Mar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hilton Hotel Brands - Front Desk Agent $16-$35 / hr

Hilton Hotel Brands - Front Desk Agent $16-$35 / hr

HiltonProvo, UT, United States
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No experience requited, hiring immediately, appy now.A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Receptionist - Recreation Center

Front Desk Receptionist - Recreation Center

Pleasant Grove CityPleasant Grove, UT, US
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Wage : $10 / hour - After 3 months pay can increase to $11.Part-time, non-benefitted, non-exempt.This position is a year-round and part time. It requires a flexible work schedule that may include variou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Receptionist, Pleasant Grove, UT

Front Desk Receptionist, Pleasant Grove, UT

SwimKids UtahPleasant Grove, UT, US
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SwimKids Utah – Layton, UT.Part-time | $14–$15 per hour + bonuses.SwimKids Utah is looking for an upbeat, organized.If you have a vibrant personality, enjoy helping people, and want an ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Part-Time Front Desk Support (Freedom Landing)

Part-Time Front Desk Support (Freedom Landing)

Housing Authority of Salt LakePleasant Grove, UT, United States
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The Housing Authority of Salt Lake City (HASLC), is a federally funded Special Purpose Government Agency, created to provide rent subsidies, and promote affordable housing for low-income persons re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
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Hotel, Motel, and Resort Desk Clerks (Accommodation and Food Services)

Hotel, Motel, and Resort Desk Clerks (Accommodation and Food Services)

MercorSpanish Fork, Utah, US
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Mercor is recruiting • •Hotel, Motel, and Resort Desk Clerks who work in Accommodation and Food Services Sector • • as independent contractors working on a research project • •for one of the world’s to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Hotel Breakfast Attendant

Hotel Breakfast Attendant

Residence Inn MarriottProvo, UT, US
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Hotel Breakfast Attendant, Residence Inn Provo.Join a 2025 USA Today Top Workplace Winner!.Part time employment with flexibility to work weekends. Monday through Friday start time - 5 : 30 am.Saturday...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Sales Associate

Front Desk Sales Associate

Massage EnvyOrem, UT, United States
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Earn Up To $25 Per Membership Sold + Your Base Hourly Rate!!.Massage Envy is looking for committed, friendly, upbeat and sales minded individuals to join our team! As a Front Desk Sales Associate a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Medical Receptionist | Front Desk Position

Medical Receptionist | Front Desk Position

Remote VAProvo, UT, US
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We are a leading audiology practice dedicated to providing exceptional care to our patients.As our practice grows, we are seeking a professional, organized, and empathetic individual to join our te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk & Sales (Burn Ambassador) - Orem, UT

Front Desk & Sales (Burn Ambassador) - Orem, UT

Kline Franchising, Inc.Orem, UT, US
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Our mission at Burn Boot Camp is to inspire, empower, and transform lives through community-based fitness.We are a dynamic community whose commitment to each other and the mission is one of a kind....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Director of Hotel Technology

Director of Hotel Technology

Grand HotelProvo, UT, US
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We're looking for an innovative and results-driven Director of Hotel Technology to lead the way in shaping the future of hospitality technology at Davidson Hospitality Group.Reporting directly to o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Hotel Night Auditor Part Time

Hotel Night Auditor Part Time

NCG HospitalityProvo, UT, US
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Hotel Night Auditor Part Time, Residence Inn Provo.Join a 2025 USA Today Top Workplace Winner! Starting at $16.Flexible availability required on Monday to Friday, weekends, and holidays.Open to ove...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
PartTime Front Desk Associate

PartTime Front Desk Associate

HAMPTON INN OF PROVOProvo, UT, United States
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HAMPTON INN PROVO is a guest service focused hotel seeking an energetic, out-going individual to join our Front Desk team as a Part-Time Front Desk Associate. A Front Desk Associate is someone who p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Associate

Front Desk Associate

Woodbury CorporationOrem, UT
serp_jobs.job_card.full_time
Come join our award-winning team as a.Position is full-time (32-40 hours / week), Thursday to Sunday, 3pm-11pm.Marriott and the Woodbury Group care about your safety where you work.We comply with Mar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Cashier (Front End)

Cashier (Front End)

Costco Wholesale CorporationOrem, UT, US
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Processes member orders, collects payment while providing a high level of member service.Performs clean up, department set-up and closing tasks as necessary. For additional information about pay ran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hotel Front Desk Clerk

Hotel Front Desk Clerk

LaQuinta Inn and Suites Unversity Parkway Orem UtOrem, UT, US
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We’re looking for a positive and professional Hotel Front Desk Agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent - The Inn at Sundance Mountain Resort

Front Desk Agent - The Inn at Sundance Mountain Resort

Sundance Mountain ResortProvo, UT, United States
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Job Title : FRONT DESK AGENT

Department : Lodging

Rate of Pay : $17.00 per hour + upgrade commissions

Shift : Variable shifts based on occupancy levels

Coverage required 6 : 30 am – 12 : 00 am (Shifts typically 9 hours each)

MUST BE AVAILABLE WEEKENDS & HOLIDAYS

Part-Time / Full-Time Position, Year Round Position

FLSA Status : Non-Exempt / Hourly

SUMMARY

As a Front Desk Agent at Sundance Resort, you are the first point of contact for our guests, setting the tone for a refined and memorable stay. With grace, professionalism, and an unwavering commitment to luxury hospitality, you will orchestrate seamless arrivals and departures, ensuring that every guest feels valued and genuinely welcomed. You will collaborate closely with the Front Office team and supporting outlets to curate exceptional experiences that reflect the warmth and environmental commitment of Sundance.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Elevate the Guest Experience – Provide a polished and inviting front desk presence, ensuring a refined and warm welcome.
  • Deliver World-Class Hospitality – Deliver warm, personalized service that embodies the heart of Sundance. Uphold the highest standards of hospitality, inspired by Forbes luxury service guidelines, ensuring every guest feels valued, welcomed, and immersed in the beauty of Sundance Resort-a Michelin Key-rated destination.
  • Personalized Guest Engagement – Anticipate and fulfill guest needs with intuition, efficiency, and a proactive approach.

Flawless Arrival & Departure Process –

  • Warmly greet and thank each guest upon arrival and departure.
  • Perform precise and efficient check-ins and check-outs for Sundance Cottages.
  • Coordinate group arrivals and departures seamlessly.
  • Obtain complete guest information, including valid payment methods.
  • Ensure all folios are settled before departure.

    • Concierge & Guest Services Excellence –

  • Assist guests with recommendations and reservations for resort activities (hiking, skiing, dining, spa, etc.).
  • Assist with Concierge duties as needed, ensuring accurate and timely fulfillment of guest requests.
  • VIP & Repeat Guest Recognition – Provide elevated service and thoughtful touches for returning and distinguished guests.

    • Flawless Coordination & Communication –

  • Organize and direct bell staff, concierge, and switchboard to execute seamless service.
  • Stay informed of group activities, special requests, and resort-wide events.
  • Coordinate guests' needs with other departments to ensure exceptional service delivery.

    • Problem-Solving Expertise –

  • Handle guest concerns with discretion, professionalism, and efficiency.
  • Resolve issues gracefully to maintain the resort's esteemed reputation.

    • Financial Accuracy & Responsibility –

  • Ensure payment is secured and accurately processed for guest folios.
  • Maintain a thorough understanding of package codes, rates, and billing policies.

    • Operational Excellence –

  • Maintain an exceptional knowledge of Sundance Resort, its history, and its offerings.
  • Possess the ability to multitask effectively in both fast-paced and leisure-oriented environments.
  • Uphold Forbes service standards in every aspect of front desk operations.

    • Sustainability & Environmental Awareness –

  • Support Sundance's commitment to land preservation and sustainability.
  • Educate guests on environmental initiatives and recycling efforts as needed.
  • Know and communicate hours of operation for all resort outlets.

    • QUALIFICATIONS

  • Must perform essential duties satisfactorily. Reasonable accommodations available for disabilities.
  • TIPS (Training for Intervention Procedures) certification for onsite alcohol service. (Employee
  • responsibility to complete and pay as required by state law).
  • Excellent organizational skills. Excellent communication skills, task management, leadership skills and
  • previous front desk experience. Springer Miller System experience helpful.
  • Resort experience preferred or 6 months of related experience.
  • Computer proficiency in word processing, spreadsheets, internet navigation and electronic mail. SMS
  • knowledge is essential. Able to use 2-way radios for communication with other staff.
  • Must possess a valid U.S. Drivers' License in good standing as determined by Sundance's Insurance
  • Company guidelines.
  • Must stand, walk, reach, stoop, kneel, and lift up to 50 lbs. (100 lbs. occasionally). Requires close and
  • color vision. Standing for 4+ hours per shift is expected.
  • Must be 21 years of age or older

    • WORK ENVIRONMENT

    While this role is primarily indoors, the Front Desk Agent may occasionally be exposed to outdoor weather conditions, including snow and cold temperatures, particularly when assisting guests. The employee may also occasionally work in elevated areas within the resort. The noise level in the work environment is generally moderate.

    BENEFITS :

  • Employee discounts on dining and resort amenities
  • 401k Match
  • Season Pass

    • DISCLAIMER

    This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him / her within legal and ethical parameters and company policy.