Housing specialist Jobs in Dallas, TX

Operations Specialist – Student Housing Location:

• Dallas, TX | Travel: Extensive travel may be required Position Overview Turn Your Student Housing Experience Into Your Next Career Move Ready to take your student housing career beyond one community?
• Join University Partners as an Operations Specialist and expand your impact across an entire portfolio—developing teams, strengthening property performance, and building a path toward regional and corporate operations leadership.
• University Partners is seeking a versatile and solutions-focused Operations Specialist to support communities across our portfolio.
• Based in Dallas, this highly visible role provides hands-on operational leadership, training, and temporary onsite support to properties experiencing staffing transitions, performance challenges, or other business needs.
• The Operations Specialist will partner with Community Managers, Regional Managers, and senior operations leaders to improve leasing, collections, resident satisfaction, team performance, and overall property operations.
• Because assignments will vary, this is an excellent opportunity for someone who enjoys travel, variety, problem-solving, and making an immediate impact.

What You’ll Do Property Operations and Leadership Depending on the needs of each assignment, responsibilities may include:

• Provide temporary onsite operational and management support to communities that are short-staffed, undergoing transitions, or in need of additional leadership.
• Assist the Community Manager with daily property operations, team oversight, and staff development.
• Step in to effectively manage the community during the Community Manager’s absence.
• Supervise onsite team members and reinforce company policies, procedures, and service standards.
• Partner with the Community Manager, Regional Manager, and operations leadership to address property needs and improve performance.
• Prepare and monitor operating budgets, occupancy reports, variance reports, and other property performance metrics.
• Manage competing priorities while maintaining a positive resident and team experience.
• Provide professional and responsive customer service to residents, prospects, vendors, and team members.
• Leasing and Marketing Support and coach Leasing Consultants in achieving leasing and occupancy goals.
• Ensure all leasing activities comply with Fair Housing requirements and company standards.
• Review property performance and recommend strategies to increase traffic, leasing activity, and occupancy.
• Help develop and implement property-level marketing and outreach plans.
• Maintain accurate lease files, resident records, and property management system data.
• Support the accuracy, consistency, and integrity of the community’s social media presence.
• Financial and Administrative Operations Post rental payments, prepare bank deposits, and support property accounting functions.
• Assist with month-end reporting and the reconciliation of accounts receivable.
• Monitor delinquency and implement consistent collection strategies for current and former residents.
• Process deposit accounting and refund requests in accordance with company procedures.
• Review property records for lease expirations, recurring payment end dates, delinquent balances, and other items requiring timely action.
• Manage returned-payment collection efforts and resident charges for damages, fees, fines, and miscellaneous expenses.
• Ensure resident financial communications and documentation are accurate, timely, and professional.
• Training and Operational Resources Serve as a trusted resource for onsite teams regarding company policies, procedures, systems, and operational standards.
• Provide ongoing coaching and training to employees across multiple onsite positions.
• Assist with the development and distribution of operational resources, training materials, and standard procedures.
• Identify opportunities to improve consistency, efficiency, and team performance across the portfolio.
• Conduct market research, operational analysis, and special projects as assigned.
• What You’ll Bring Previous experience managing a community or property; student housing experience is strongly preferred.
• Strong understanding of leasing, collections, resident relations, property accounting, and onsite operations.
• Demonstrated ability to lead, coach, and develop property teams.
• Ability to review and understand operating statements, budgets, occupancy reports, and variance reports.
• Working knowledge of Fair Housing requirements and property management best practices.
• Strong written and verbal communication skills, including the ability to prepare reports, procedures, and professional correspondence.
• Excellent judgment, organization, negotiation, and time-management skills.
• Ability to remain composed and make sound decisions during urgent or high-pressure situations.
• A firm, fair, consistent, and empathetic leadership style.
• High degree of professionalism, discretion, and confidentiality.
• Proficiency in Microsoft Word and Excel; Entrata experience is strongly preferred.
• Ability to work occasional weekends and overtime based on property needs.
• Flexibility to travel extensively and adapt quickly to changing assignments.
• Education and Experience Bachelor’s degree from an accredited four-year college or university preferred; or One to two years of directly related experience; or An equivalent combination of education and experience.
• Previous Community Manager experience within the student housing industry is highly preferred.
• Travel Requirements This position is based in Dallas and may require extensive travel to support communities across the University Partners portfolio.
• The Operations Specialist must follow the company Travel Guide and Operations Specialist Travel Expense Guidelines.
• Why Join University Partners?
• This is more than a traditional property management position.
• It is an opportunity to expand your operational expertise, partner with leaders across the organization, develop onsite teams, and make a measurable difference at communities throughout our portfolio.
• If you are adaptable, collaborative, and energized by solving challenges, we would love to connect with you.
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