Job Title: HR admin/Receptionist
Location: Valencia, CA 91355 (Onsite)
Duration: 3 Months Contract (could extend depending on need)
The Human Resources Receptionist is responsible for performing general receptionist and clerical duties, managing daily office operations to facilitate efficient functioning of the Human Resources department. Maintain employee records, filing, record storage, assist with projects and other clerical functions.
Essential Position Duties and Responsibilities
Core Values:
1.Demonstrates behaviors that reflect the Hospital s Core Values of Quality, Safety,
Teamwork, Accountability, Integrity and Respect.
Compliance:
1.Adheres to client s Compliance Policies and Procedures and reports all
suspected violations of legal or regulatory statutes through appropriate channels.
Population Specific Competencies (Patient Care/Patient Services):
1.Demonstrates knowledge, skill and ability to provide care/service based on the specific patient population. Demonstrates, modifies and adapts work behavior in meeting the patient s specific needs and/or providing the services required.
2.Demonstrates the ability to focus on the specific needs of the patient population and
provide the care or service needed.
3.Demonstrates appropriate communication skills for the patient population served.
Job Specific Duties:
1.Assumes receptionist duties, greets public and Henry Mayo employees and refers them
to appropriate HR staff members as appropriate.
Answers telephone calls. Demonstrates ability to assist them or be knowledgeable of where the call needs to be transferred. Operates multi-line telephone console in a pleasant and efficient manner. Processes incoming calls, takes accurate messages as
required, and routes all calls and messages in a timely manner (no more than 3 rings).
3.Manages the HR Submit Inbox, promptly reviewing and directing emails and submissions to the appropriate individuals and receives, processes, and distributes incoming mail.
4.Process badges for new employees, as well as replacement badges for current employees, contractors, volunteers, and physicians, including completing biometric enrollments.
5.Processes verification of employment letters within 24-48 hours of request and/or directs employees to The Work Number/Equifax as needed for electronic verifications
6.Direct employees on process and procedures based on company policy.
7.Accurately files all documents into appropriate HR, I-9, Employee Health, Benefits and
Leave of Absence file folders sections for all employees, updates name labels on folders when changes occur, and re-files folders (including I-9).
8.Removes files of terminated employees timely, including I-9.
9.Coordinates storage and retrieval of employee and departmental files with storage company and assures all asset management processes and documentation is adhered
to.
10.Assists new hires with orientation and onboarding, provides support to the HR Coordinator Recruitment as needed, and helps candidates with the application process, manages onboarding testing, grades assessments, and communicates results to applicants.
11.Conduct audits of employee files and I-9 forms, comparing them to the active employee census every six months
12.Participates in and assists with HR projects as requested.
13.Performs data entry functions into various HR systems and electronic files.
14.Processes subpoenas for HR records: coordinate, copy and respond with appropriate
documentation.
15.Accurately collects and administers payment transactions for items sold in the Human
Resources department.
16.Accepts team cards , distributes requested rewards and logs cards monthly for
reporting purposes. Also, distribute 'team cards' to Directors.
17.Maintains front desk, file room areas, keeping clean, and free from clutter.
18.Complies with HMNH s in-service training, attendance, punctuality, uniform and dress
code standards.
Other duties as assigned.
Additional Position Responsibilities
Quality Improvement:
1.Contributes ideas, suggestions and solutions to continuously improve processes,
procedures, methods and productivity.
Information Management:
1.Maintains confidentiality, security and integrity of all health information. Follows HIPAA
guidelines for patient privacy.
Risk Management:
1.Cooperates fully in all risk management activities and investigations.
3Patient Safety:
1.Demonstrates knowledge of, observes and complies with hospital Patient Safety Program
and plan.
Environment of Care:
1.Demonstrates knowledge of, observes and complies with hospital safety, infection
prevention and control policies/procedures and the use of personal protective equipment.
Minimum Qualifications
Licensure and Certification: N/A
Education: A High School Diploma or GED equivalent
Experience:
Minimum 2 years experience in a receptionist, clerical or administrative capacity.
Minimum one year experience supporting Human Resources
Knowledge and Skills:
Ability to provide high level of Customer service
Ability to multi-task in a fast-paced environment where organizational expertise is essential.
Must be organized and have attention to detail.
Proficiency using Microsoft office, HRIS (Kronos) system and Lenel (badge creation).
Ability to multi- task by answering phones, directing employees and walk in customers.
Familiar with HRIS system (Kronos)
Equipment:
Computer, Fax ,copy machine.