Human resources manager h1.location_city

Human Resources Generalist

BITCO Corporation, a leading provider of specialized insurance solutions, is seeking a Human Resources Generalist to join our HR team in Davenport, IA. With a strong national presence and 11 branch offices, BITCO delivers tailored insurance services to specialized industries including construction, forest products and oil & gas.

This position plays a key role in supporting and advancing organizational and human resources objectives through the effective execution of a broad range of HR functions. Key responsibilities include recruiting and hiring, employee relations, administering HR policies and technologies, performance management, and administering other HR programs that support talent management and workplace culture initiatives.

Primary Responsibilities:

• Support the full employee lifecycle by administering processes related to recruitment, onboarding, performance management, employee relations, and offboarding, ensuring a consistent and positive employee experience.
• Administer and interpret HR policies and procedures, ensuring compliance with federal, state, and local employment laws, and serving as a resource for employees and managers on HR-related matters.
• Provide guidance and coaching to frontline managers and supervisors on a wide range of HR topics, such as hiring, training, company policies, corrective action, onboarding and offboarding, and employee engagement.
• Prepare internal employee communications regarding position, compensation, benefits, company policy, or other HR related information in an accurate and confidential manner.
• Collect and maintain HR data; create reports, presentations, and other communications.
• Utilize recruitment tools and systems to post jobs, solicit interest, and move candidates through the application and hiring process.
• Participate in and conduct employee onboarding and other training & development initiatives.
• Lead and facilitate effective investigations and works with all applicable parties to resolve employee issues and complaints, ensuring proper documentation of all steps.
• Develop, coordinate, and lead the company's campus recruitment efforts for early career programs including attending career fairs, networking events, or other related campus activities.
• Manage the internship program; including recruitment, onboarding, program development, and intern experience.
• Participate in a variety of culture enhancing activities and make suggestions on how to continuously improve company culture and the overall employee experience.
• Timely and accurately provide reports and data as requested by management.
• Communicate effectively, in person and virtually, with employees, co-workers, management, and other company personnel.
• Maintain current knowledge of employment laws and HR best practices.
• All other functions and duties as assigned.

Qualifications:

• Bachelor's degree in Human Resources or related field required.
• 2-5 years of professional HR experience, providing support across multiple HR disciplines (recruiting, onboarding, employee relations, performance management, and benefits administration).
• Professional HR certification (SHRM-CP, PHR) preferred.
• Solid understanding of HR best practices, employment laws, and regulatory requirements.
• Proven ability to stay organized and meet deadlines.
• Strong interpersonal and communication skills with the ability to build effective working relationships across all levels of the organization.
• Excellent written and verbal communication skills.
• Proven ability to handle complex employee issues, resolve conflict, and recommend appropriate solutions on employee matters.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Desire and ability to work effectively as a team, as well as independently, to accomplish HR and business objectives.
• Proficiency in HRIS systems and Microsoft Office Suite (Excel, Word, and PowerPoint).
• Position requires some travel and overnight stays.