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POSITION SUMMARY

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

The Communication Assistant for Optima Tax Relief, LLC (“Optima") is located in the Santa Ana, California office and reports to the Business Analyst. This role is great for someone who is looking to grow their career in business communications. This role supports Optima's internal communication team by developing and maintaining content on the intranet and in preparing presentations. In addition to assisting with internal communications, this role may be a resource to the Office Operations team assisting as needed for things such as planning and setting up for company events and helping with day-to-day tasks around the office to keep the company supplied, organized, and safe. Additionally, the Communication Assistant must champion Optima’s culture and Core Values and help to deliver the best employee experience.

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential functions include, but are not limited to the following :

Assist in designing and organizing a user-friendly intranet page for employees. Work closely with direct supervisor, business unit leaders, and other employees on a daily, weekly, and / or monthly basis to ensure communications are up-to-date. Manage and maintain Optima's rewards program page to keep it up-to-date and analyzing trends. Assist with creating and putting together the Monthly Company Newsletter. Assist in maintaining and updating the "OTR Business Unit Dashboard" or any other information or dashboards as necessary. Support supervisor in maintaining communications with the Strategy and Innovation teams as needed. Communicate and answer questions through various communication platforms (email, Teams, phone, etc.). Gather and put together various communications and presentations as needed. Create animated videos for company communications using creation platforms such as Vyond. Assist the Office Operations department as needed. This may include, but is not limited to : assisting with the planning and setting up for company events, helping with day-to-day tasks around the office to keep the company supplied, organized, and safe. Other duties as assigned.

In order to be provided the essential training required to be successful in this role, it is mandatory that you are present for and complete all essential / initial training onsite for up to 5 business days (unless prior management approval is provided). Please note that additional onsite training may be required depending on business need.

EDUCATION AND EXPERIENCE REQUIREMENTS

High school diploma or equivalent education required. 1-2 years relevant experience with visual designs and webpage management required.

KNOWLEDGE, SKILLS,& ABILITIES

A positive mindset and "get-it-done" attitude. Excellent organizational, time-management, written, and communication skills. Ability to communicate in a timely, clear, and concise manner. Strong work ethic and commitment to excellence. Meticulous attention to detail and high sense of accountability. Proficient and comfortable with office equipment (Computer skills – Microsoft Office, Outlook). Strong ability to multi-task. Team player. Self-starter and quick learner who is highly motivated. Ability to create engaging and clear visual materials (PowerPoint, fliers, etc.).