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Implementation analyst • philadelphia pa

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Head of Customer Success & Implementation

Head of Customer Success & Implementation

ConfidentialPhiladelphia, PA, United States
[job_card.full_time]
Head of Customer Success & Implementation.Innovative provider of connectivity solutions for hotels & lodging marketplaces. Information Technology & Services.The Company is seeking a strategic Head o...[show_more][last_updated.last_updated_variable_days]
Business System Analyst (Partnerships & Implementation)

Business System Analyst (Partnerships & Implementation)

CHUBBPhiladelphia, PA, United States
[job_card.full_time]
We’re looking for a Business Systems Analyst to join our North America Accident & Health (A&H) division primarily supporting the Leisure Travel Business. In this role, you’ll play a critical part in...[show_more][last_updated.last_updated_30]
  • [promoted]
Project Manager, Telecom Implementation

Project Manager, Telecom Implementation

firstPRO, IncPhiladelphia, PA, United States
[job_card.full_time]
You ll manage carrier circuits, structured cabling design packages, and vendor coordination, while also handling invoice auditing and reimbursement processes. This is a hands-on position that requir...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Business System Analyst (Partnerships & Implementation)

Business System Analyst (Partnerships & Implementation)

ChubbPhiladelphia, Pennsylvania, United States
[job_card.full_time]
We’re looking for a Business Systems Analyst to join our North America Accident & Health (A&H) division primarily supporting the Leisure Travel Business. In this role, you’ll play a critical part in...[show_more][last_updated.last_updated_variable_days]
Implementation Specialist

Implementation Specialist

Viewline VenturesPhiladelphia, PA, US
[job_card.full_time]
Greater Philadelphia Area / New Jersey (Hybrid Daily Local Travel Required).Were a stealth-stage startup scaling high-precision systems in alternative markets. Our approach combines data, discipline...[show_more][last_updated.last_updated_30]
  • [promoted]
Implementation Manager

Implementation Manager

Philadelphia StaffingPhiladelphia, PA, US
[job_card.full_time]
You have a minimum of five years of experience in a customer-facing role, preferably within a technology company, and are seeking your next career opportunity. This is the team for you! As an Implem...[show_more][last_updated.last_updated_30]
Implementation Specialist

Implementation Specialist

MSX InternationalPhiladelphia, PA, US
[job_card.full_time]
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transfo...[show_more][last_updated.last_updated_30]
  • [promoted]
Implementation Project Manager

Implementation Project Manager

FSI ServicesPhiladelphia, PA, US
[job_card.full_time]
The best CMMS for healthcare maintenance professionals.At FSI, you'll join a team of passionate professionals dedicated to empowering efficient and safe hospital operations.FSI supports over 400 mi...[show_more][last_updated.last_updated_30]
Digital EHS Implementation Specialist

Digital EHS Implementation Specialist

AECOMConshohocken, Pennsylvania, USA
[job_card.full_time]
AECOM is seeking a Digital EHS Implementation Expert to support our clients in the Northeast and Mid-Atlantic.Responsibilities for this position will include : . Coordinate and lead technical implemen...[show_more][last_updated.last_updated_30]
  • [promoted]
Implementation Project Manager, LS

Implementation Project Manager, LS

New Jersey StaffingCherry Hill, NJ, US
[job_card.full_time]
Implementation Project Manager.Come join our amazing team and work remote from home! The Implementation Project Manager is responsible for leading project delivery, ensuring the successful implemen...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Senior Manager, Technology Implementation (Workfront)

Senior Manager, Technology Implementation (Workfront)

BetMGMPhiladelphia, PA, United States
[job_card.full_time]
We are revolutionizing sports betting and online gaming in the United States.We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group.You know our name t...[show_more][last_updated.last_updated_variable_days]
Implementation Lead - Philadelphia

Implementation Lead - Philadelphia

SlicePhiladelphia, PA, US
[job_card.full_time]
Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family's pizzerias, we n...[show_more][last_updated.last_updated_30]
Implementation & Training Specialist

Implementation & Training Specialist

RightStonePhiladelphia, PA, US
[job_card.permanent]
We are seeking an Implementation & Training Specialist to guide dealership service staff through the onboarding and training process of our SaaS Dealer Management System (DMS).This is a highly ...[show_more][last_updated.last_updated_30]
Project Manager (Strategy and Implementation)

Project Manager (Strategy and Implementation)

City of PhiladelphiaPhiladelphia, PA, US
[job_card.full_time]
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career.From our thriving arts scene and rich history to our culture of passion and grit, ther...[show_more][last_updated.last_updated_30]
  • [promoted]
Implementation Manager

Implementation Manager

ArcSitePhiladelphia, PA, US
[job_card.full_time]
ArcSite Implementation Manager.ArcSite is the leading mobile sketching and drawing-based takeoff and estimating solution, trusted by designers, field sales teams, technicians, and inspectors.Our in...[show_more][last_updated.last_updated_1_day]
Implementation Manager

Implementation Manager

CorcentricCherry Hill Township, New Jersey, United States
[job_card.full_time]
As an Implementation Manager at Corcentric, you will join a driven, collaborative team within an ambitious, entrepreneurial global organization. You will lead customer through solution implementatio...[show_more][last_updated.last_updated_30]
  • [promoted]
Project Manager (ERP Implementation)

Project Manager (ERP Implementation)

Insight GlobalMerchantville, NJ, US
[job_card.full_time]
Senior Accounting Professional.Insight Global is seeking a hands-on, senior-level accounting professional who thrives in dynamic environments and can quickly adapt to evolving organizational needs....[show_more][last_updated.last_updated_variable_days]
Telecom / Network Implementation Specialist

Telecom / Network Implementation Specialist

JPC PartnersPhiladelphia, PA, USA
[job_card.full_time]
We are looking for an IT Implementation Specialist that will bridge technical telecom / network provisioning with project coordination, ensuring branch offices and relocations are delivered on time...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
WMS Implementation Manager / Solution Architect-Remote

WMS Implementation Manager / Solution Architect-Remote

StaffingPhiladelphia, PA, US
[filters.remote]
[job_card.full_time]
Wms Implementation Manager / Solution Architect.Remote (East Coast preferred) Full time U.Citizens and those authorized to work in the U. Skills and Experiences Bachelor's degree in Logistics, Supply ...[show_more][last_updated.last_updated_30]
Head of Customer Success & Implementation

Head of Customer Success & Implementation

ConfidentialPhiladelphia, PA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Head of Customer Success & Implementation

About the Company

Innovative provider of connectivity solutions for hotels & lodging marketplaces

Industry

Internet

Type

Privately Held, VC-backed

Founded

2016

Employees

51-200

Funding

Categories

  • Information Technology & Services

Specialties

  • hospitality
  • tech
  • travel
  • connectivity solution
  • saas
  • hotels
  • resorts
  • airbnb
  • vrbo
  • listing management
  • and customer service

    • About the Role

    The Company is seeking a strategic Head of Customer Success and Implementation to lead the charge in maximizing client satisfaction and driving revenue growth. The successful candidate will be responsible for the full customer lifecycle, from rapid and high-quality implementations to long-term account growth. This role involves overseeing a team of Account Managers and Onboarding Specialists, with a focus on accelerating client onboarding, ensuring the adoption of solutions, and scaling revenue through expanded usage and renewals. Key responsibilities include leadership and team management, client onboarding and implementation, customer success and performance management, revenue, renewals, and expansion, as well as operational excellence. Applicants for the Head of Customer Success and Implementation position at the company should have 3-5+ years' of experience in customer success, account management, or implementation leadership, with a proven track record of driving revenue growth and performance improvements. A background in SaaS, hotel tech, or hospitality platforms is a strong plus. The role requires strong negotiation and executive communication skills, an operationally minded approach, and the ability to turn data into insights that drive revenue outcomes. The ideal candidate will be adept at managing large, fast-paced portfolios, leading sizeable teams, and will be comfortable navigating multi-property hotel groups and complex client organizations.

    Travel Percent

    Less than 10%

    Functions

  • Operations