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Technology Incident & Problem Strategist

Technology Incident & Problem Strategist

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ESSENTIAL DUTIES AND RESPONSIBILITIES.Following is a summary of the essential functions for this job.Other duties may be performed, both major and minor, which are not mentioned below.Specific acti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Incident and Request Manager

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IT Manager, Incident Response & Continuity Manager

IT Manager, Incident Response & Continuity Manager

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Senior Manager, Demand Generation Incident IQ HQ (Atlanta)

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Security Incident Response Engineer

Security Incident Response Engineer

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Sr. Site Reliability Engineer - Incident Response

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Principal Corporate Counsel : Security & Trust, Incident Response (Hybrid)

Principal Corporate Counsel : Security & Trust, Incident Response (Hybrid)

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Lead, Incident Management Process (ServiceNow)

Lead, Incident Management Process (ServiceNow)

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Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Discovery… the stuff dreams are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sr. Site Reliability Engineer - Incident Response

Sr. Site Reliability Engineer - Incident Response

CoxAtlanta, GA, United States of America
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Business Unit Risk Advisor Business Continuity and Incident Management - Disaster Recovery

Business Unit Risk Advisor Business Continuity and Incident Management - Disaster Recovery

Atlanta StaffingAtlanta, GA, US
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Business Unit Risk Advisor I

Support Enterprise Technology & Operations as a first line of defense risk professional in the effective coordination and execution of business continuity and disaster recovery program requirements. Evaluate, enhance, and develop risk-based strategies, tools and techniques for the ongoing monitoring and assessment of the risk and control environment. Ensure key risk program deliverables such as Disaster Recovery Plans, Disaster Recovery Tests, Issue Management, Technology Third Party Management, Key Risk Indicators (KRI), Technology Risk Scorecard and Internal / External Event Activities are delivered in a timely and effective manner. Effectively support the delivery of a positive client experience while balancing risk exposure to the Enterprise.

The Business Unit Risk Advisor I engages with Business Unit leadership in its management of risks and controls as well as its execution of risk program requirements. Execute, facilitate and / or monitor execution of Risk Program requirements (e.g., RCSA, KRIs, etc.) within Enterprise Technology. Provide risk advice and influence to assigned Business Unit. Aggregate, integrate, correlate and report risks for assigned Business Unit. Identify and opine on remediation to address weaknesses related to inadequate or failed processes, people, and systems, or external events and ensure effective remediation.

Essential Duties and Responsibilities :

  • In partnership with leadership, design and execute business continuity and disaster recovery planning and execution of exercises.
  • Serve as a subject matter expert for developing frameworks inclusive of gap assessments, risk measurement, appropriateness of mitigation strategies, and material risk identification.
  • Oversee the creation and maintenance of Business Continuity Risk Management standards and procedures.
  • Provide guidance on regulatory requirements; ensure compliance to program requirements, including response plans and exercises.
  • Works closely with stakeholders at multiple levels across the organization to facilitate process improvement and execute on delivery of those improvements.
  • Provide support for internal audits and regulatory examinations.
  • Proactively identify opportunities for risk mitigation and work with partners as needed to develop enhancements to mitigate risk.
  • Serve as a mentor for junior level peers.
  • Provide risk advice and serve as risk Subject Matter Expert (SME) to assigned Business Unit across all risk types to promote and strengthen compliance with applicable regulations, policies, procedures and risk program requirements.
  • Partner with first and second line defense teammates across assigned business areas in identifying, escalating and in remediating risk control gaps to ensure compliance with Enterprise Risk Management programs and policy.
  • Assess, test and effectively challenge the assigned Business Unit to aide in the evaluations and self-identification of risk control weaknesses. Assist with evaluation and assessment of the remediation efforts to confirm adequate resolution.
  • Aggregate, report and communicate risk results to inform teammate stakeholders of the existing risk environment and escalate material concerns to Business Unit leaders and committees.
  • Monitor & report on emerging risks potentially impactful to Business Unit partners and Truist. Implement processes and record retention routines necessary to ensure Business Unit compliance with enterprise risk monitoring requirements.
  • Oversee risk appetite and business risk strategy ensuring adherence to defined limits. Effort includes risk identification, risk acceptance and risk prioritization of current and emerging risks.
  • Understand Business Unit goals, provide risk management expertise in strategic projects and seek engagement from appropriate peers for guidance and input.
  • Other activities and special projects, as deemed required.

Qualifications :

Required Qualifications :

  • Bachelor's degree in Accounting, Business, Finance or related field, or equivalent education and related training.
  • 6+ years of experience in a financial institution with emphasis on risk management or equivalent work experience and training, and / or equivalent education, training and experience.
  • Experience in compliance and operational risk mitigation and remediation.
  • Strong communication, interpersonal, presentation and negotiation skills.
  • Proven leadership and management skills.
  • Strong analytical, problem solving and decision-making skills in complex environments and with senior leadership.
  • Strong time management and organizational skills adaptable to a dynamic and complex work environment; Capable of handling multiple projects concurrently.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
  • Ability to travel, occasionally overnight.
  • Preferred Qualifications :

  • Master's degree in finance, Technology or Business, or equivalent education and related training.
  • 10 or more years of risk management experience in business continuity or related field.
  • Familiarity of key technology solutions deployed by the bank and critical applications used by LOBs / functions.
  • Excellent working knowledge of key technology solutions deployed by the bank and critical applications used by LOBs / functions.
  • Audit experience including experience or deep understanding of issue validation.
  • Practical experience with developing and managing Process, Risks and Controls for technology organizations.
  • Experience with writing and maintaining policies, processes and procedures that are relevant to managing risk and improving IT Readiness for Business Continuity (IRBC).
  • Experience producing an IT Disaster Recovery Plan.
  • Knowledge of disaster recovery best practices including testing protocols and other policy and procedure requirements.
  • Professional designation and / or certification(s) related to Risk Management / resiliency / technology disaster recovery (e.g. Process Management, Six Sigma, Certified Internal Auditor, CBCP, CRISC, CISSP)
  • The annual base salary for this position is $136,000 - $170,000. The general description of available benefits for eligible employees of Truist Financial Corporation is provided in the original post.