Incident manager serp_jobs.h1.location_city
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Incident manager • columbus oh
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High level Consultant - 1 year minimum contract.Hybrid - 24 / 7 On Call if outage.Job Description : IT Service Management (ITSM) Leader.
The IT Service Management (ITSM) Leader is a strategic and opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Incident Response Team Specialists.Location : Columbus, OH — Indianapolis, IN — Detroit, MI — Richmond, VA.Job Description – Key Responsibilities.
Threat Containment & Mitigation.Quickly identify and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hydraulix, a division of GM Equipment Rentals, is a repair shop specializing in hydraulic, electrical, and cylinder repair of boom trucks, digger derricks, tow trucks, as well as aerial and heavy e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Manager is responsible for ensuring that the center is run according to the required K1 standards.The Manager holds their Salaried and Hourly Staff accountable, coaching and developing them to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you! We do everything possible to earn your tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
As part of the Subway® Team, you as a Manager will focus on eight main things : .Providing an excellent guest experience .
Ensuring that great food is prepared & served.Keeping our ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Security Researcher : Incident Coordination.Key Responsibilities Research trends in Incident Response and propose enhancements to solutions and processes Analyze detect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
As part of the Subway® Team, you as a Manager will focus on eight main things : .Providing an excellent guest experience .
Ensuring that great food is prepared & served.Keeping our ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Assistant Manager (AM) supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant.The AM helps manage financ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Product Management Role At PwC.At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
As part of the Subway® Team, you as a Manager will focus on eight main things : .Providing an excellent guest experience.
Ensuring that great food is prepared & served.Keeping our restaurants function...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Manager is responsible for ensuring that the center is run according to the required K1 standards.The Manager holds their Salaried and Hourly Staff accountable, coaching and developing them to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Oversee the preparation and distribution of quarterly financial statements to the Limited Partners to report information regarding the performance of the Fund.
.Oversee the preparation of schedules ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Salary Range : $100,000-$115,000 About Us : .We are known for our commitment to excellence and innovation.We are currently seeking an experienced and results-driven Accounting Manager to lead our fina...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Assistant Manager / Co-Manager - Whitehall, OH.Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 reta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Global Human Resources (HR) Business Resiliency’s mission is to continuously improve our businesses’ ability to provide outstanding products and services to our customers in the event of any disrup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At AbsoluteCare, we serve the most vulnerable individuals in America.These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses.Often, they ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
FICO (NYSE : FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions.
Join our world-class team today and fulfill your career potential.We are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join a global collective of innovators dedicated to transforming how the world works and lives.We challenge the status quo by pushing boundaries and implementing new ideas that bring tangible resul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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ZeektekColumbus, Ohio Metropolitan Area, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionLeadership & Collaboration Strong leadership skills with the ability to inspire cross-functional teams and build trust across stakeholders. Technical Proficiency Deep understanding of ITSM frameworks (e.g., ITIL), incident management platforms, observability tools, and automation practices. Continuous Improvement Mindset Experience applying continuous improvement methodologies (e.g., Lean, Six Sigma) to IT service processes, especially in incident and problem management. Outcome-Based Metrics Skilled in defining and tracking metrics that reflect service reliability, customer satisfaction, and business impact.
High level Consultant - 1 year minimum contract. Hybrid - 24 / 7 On Call if outage.
Job Description : IT Service Management (ITSM) Leader
The IT Service Management (ITSM) Leader is a strategic and operational role responsible for ensuring the effective delivery, governance, and continuous improvement of IT services across the organization. This leader drives excellence in incident management, service reliability, and cross-functional collaboration, with a strong focus on evolving the Major Incident process to enhance responsiveness, accountability, and long-term resilience.
The ITSM Leader reports to the Service Offering Management team and works closely with clinical informatics, operations, and security / compliance teams. This role is essential to maintaining high availability of healthcare IT systems and ensuring alignment with organizational and patient care goals.
Core Responsibilities
- Major Incident Management & Continuous Improvement Lead the end-to-end Major Incident Management process, ensuring timely resolution and clear stakeholder communication. Establish feedback loops and post-incident reviews to identify root causes, track trends, and implement process enhancements that reduce recurrence and improve response efficiency.
- Cross-Team Coordination Act as a central orchestrator across infrastructure, operations (I&O), application, and engineering teams. Promote unified ownership and eliminate ambiguity to accelerate incident resolution and maintain customer trust.
- Ownership Definition & Clarity Define and communicate clear ownership boundaries for various application types . Ensure accountability is embedded in incident response and service delivery.
- Data-Driven Decision Making Leverage operational data and incident analytics to inform service strategy, prioritize improvements, and drive measurable business impact. Use insights to proactively identify risks and opportunities for service optimization.
Skills and Qualifications