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Information manager • new orleans la
Tourism Information Counselor 2 WAE
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Sutter Health Plan - ValleyMultiple LocationsTourism Information Counselor 2 WAE
State of LouisianaNew Orleans, Louisiana, USA- [job_card.full_time]
- [job_card.part_time]
About this Job
This is a part-time position located at the State Museum in New Orleans LA.
This position is responsible for providing basic safety and interpretive services in the galleries and throughout the museum.
The Louisiana State Museums collections and educational programs stimulate awareness and appreciation of our states rich and diverse history and culture.
Minimum Qualifications
One year of experience in tourism information public relations customer service or teaching.
EXPERIENCE SUBSTITUTION :
Every 30 semester hours earned from an accredited college or university will substitute for one year of the required experience.
Job Specification
The official job specifications for this role as defined by the State Civil Service can be found here .
Job Duties and Other Information
Job Duties :
Professional work responsibilities include providing basic safety and interpretive services in the galleries and throughout the museum. The incumbent may also serve as initial point of contact for all visitors and groups to the Louisiana State Museum. Must maintain knowledge and fluency for all LSM programs and exhibits. Must adapt to changes in schedule and job requirements. Assist the programming and education staff to implement educational programs school tours and special events as efficiently as possible.
- Monitor galleries internally to assure safety of museum artifacts buildings and guests.
- Monitor and alert designated museum administrator in the event of crisis or disturbance.
- Monitor and maintain the flow of visitors ensure that all museum rules are followed and assist visitors with questions.
- Provides information to LSM guests on LSM programming properties and other regional attractions.
- Distributes brochures maps and other LSM printed materials.
- Answer visitors questions pertaining to museum exhibits the state history and culture.
- Refers museum guests interested in additional LSM information to the appropriate museum personnel.
- Use computer-based Point of Sale ticketing system and group reservations database.
- Receive cash checks credits cards and other form of payments for museum admission.
- Knowledgeable and able to explain museum discounts.
- Verifies total sales and balances the cash drawer at the end of the business day. Documents and explains any overages or shortages.
- Maintain working knowledge to operate various office machines such as copiers calculators and credit card machines.
- Assist in the training of new Tourism Information Counselor staff.
- Upon completion of proper training may assist curatorial staff with cleaning of exhibits and artifacts on display.
- May assist with museum programming tours and events in visitor services or building monitoring capacity.
- Performs other duties as required.
Position-Specific Details :
Appointment Type : This position will be filled as a part-time Classified WAE limited to 1245 working hours in a 12-month period.
Work Schedule : This position will report in-office on a revolving schedule. The incumbent must be available 7 days a week. This position may be required to work evenings weekends and / or holidays.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment hiring and retention of individuals with disabilities.
How To Apply :
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
The Office of the Lieutenant Governor and the Department of Culture Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.
Louisiana as a State is a Model Employer for People with Disabilities.
Contact Information :
For further information about this vacancy contact :
Pacee Wallace
Department of Culture Recreation & Tourism
1051 N. 3
rd
Street
Baton Rouge LA 70802
Phone : Key Skills
Cobol,Council,Creative Production,ABAP,Insurance Paralegal,Light Vehicle Driving
Employment Type : Full Time
Experience : years
Vacancy : 1
Hourly Salary Salary : 13 - 23